Rosemary's Baby 4K UHD disc defect?

[Hedrox]

Originally Posted by Streamingsux

I couldn't find it at the link but....what is the defect, exactly?

The initial pressing had a line of dialogue that wasn't audible, “We happen to be in labor here” at at 1:57.26. Only "here" could be head.

[Streamingsux]

Originally Posted by Hedrox

The initial pressing had a line of dialogue that wasn't audible, “We happen to be in labor here” at at 1:57.26. Only "here" could be head.

So, if I order this now from Amazon or somewhere, will I get the corrected disc or do you have to get that UK edition that you showed a picture of? And is there some way to tell the difference between a bad disc and a corrected one? A number on the bottom or UPC or something?

I honestly Googled this stuff before asking here...I just didn't find a satisfactory answer so far..

[Hedrox]

Originally Posted by Streamingsux

So, if I order this now from Amazon or somewhere, will I get the corrected disc or do you have to get that UK edition that you showed a picture of? And is there some way to tell the difference between a bad disc and a corrected one? A number on the bottom or UPC or something?

I honestly Googled this stuff before asking here...I just didn't find a satisfactory answer so far..

The original disc wasn't pulled so there's a pretty good chance you'll get it if you buy a new copy. There's a replacement program though.

Originally Posted by rbxz

Thanks to everyone who helped with details on how to receive the replacement disc. I'm an international customer so was a little worried but after contacting them twice I received the corrected disc in a paper sleeve - mine came directly from the US.

You need to fill out this form https://phe-physical-consumer-support.imoxiemedia.com/. As per The Digital Bits "Select issue type “Other,” format “UHD,” put “Rosemary’s Baby 4K Ultra HD” in the title field, and in the brief description box add “Replacement Disc.” You might also want to specify whether you have the stand-alone disc or the Paramount Scares box set version."

Like I said, I had to contact them twice using the above link as I never heard anything after the first contact. After the 2nd time, I got a reply from paramountconsumersupport@imoxiemedia.com requesting additional details (proof of purchase, etc). A week after that I got an email saying my replacement disc had been shipped. A few weeks later I received the corrected disc (remember, I'm outside the US).

Hope the above is of help to someone in a similar position.

[Streamingsux]

Originally Posted by Hedrox

The original disc wasn't pulled so there's a pretty good chance you'll get it if you buy a new copy. There's a replacement program though.

Thank you very much for taking the time to answer. I sincerely appreciate it..

[IanSchultz23]

Yes

[Streamingsux]

Just for the sake of argument....I took a chance on buying a new one from Amazon. Ordered yesterday, received it today. And it was indeed the corrected one. Or....the most corrected one, rather. I obviously can't guarantee that if anyone else buys it that they will have the same luck. Just giving a heads-up on my experience. Was surprised and pleased..

[grahams76]

Has anyone bought this Australian 4K and know whether the fault is present please?

https://www.jbhifi.com.au/products/r...68-4k-ultra-hd

[lateralspin]

I bought the Australian one, which fixes that single audio line of dialogue. Paramount never sent me a replacement disc.

[Spiderwalk]

I finally received a reply from Paramount after contacting them early on when the disc fault was identified. They emailed me requesting proof of purchase, which I promptly sent them with photos. That was nearly 3 months ago, and I still haven't received a replacement disc.

What was the point of asking me for my details if they had no intention of following up.

[Hedrox]

Originally Posted by Spiderwalk

I finally received a reply from Paramount after contacting them early on when the disc fault was identified. They emailed me requesting proof of purchase, which I promptly sent them with photos. That was nearly 3 months ago, and I still haven't received a replacement disc.

What was the point of asking me for my details if they had no intention of following up.

I got that "further info required" email like three time before they eventually sent me the replacement. Keep pushing for it, complete the form on their website again.

[Spiderwalk]

Originally Posted by Hedrox

I got that "further info required" email like three time before they eventually sent me the replacement. Keep pushing for it, complete the form on their website again.

I've re-sent my reply, just in case the original email got lost in the ether. I'll try the form again as well.

[grahams76]

Originally Posted by lateralspin

I bought the Australian one, which fixes that single audio line of dialogue. Paramount never sent me a replacement disc.

Thanks again for this. I bought the Australian release (which actually contains the UK/Europe disc) and the dialogue is correct.