Are they ever gonna fix this? Panny BD-30 Sound Issue. - Page 2 - Blu-ray Forum

krazeyeyez · 03-13-2009, 12:06 AM

well i got my response back from integra/onkyo pretty quickly, the message said that the person needed my serial number and they would be able to get the firmware disc to me soon. Very short message, if this is true way to go support, but i am not getting my hopes up yet as it makes no sense to me this wouldn't be one of their firmware updates posted online? Hopefully this person didn't just skim my message and think oh MA bitstream problem, well here is the update for the 5.8 and respond. If there is an available update that is not online for whatever reason, then i wish i had followed this up sooner. Hopefully this works out, keeping my fingers crossed

krazeyeyez · 03-13-2009, 07:52 PM

turns out there is a firmware update just not posted on their website, i have the disc being sent to me now! WOOT

if you have an onkyo/integra receiver and still experience MA pop call customer service, they may just have an update for you as well

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03-13-2009, 12:06 AM	#21
krazeyeyez Blu-ray Samurai Member since:Dec 2007 Location:the guy on the couch Home Theater Gallery:18 Blu-ray collection:287 Blu-ray reviews:4	well i got my response back from integra/onkyo pretty quickly, the message said that the person needed my serial number and they would be able to get the firmware disc to me soon. Very short message, if this is true way to go support, but i am not getting my hopes up yet as it makes no sense to me this wouldn't be one of their firmware updates posted online? Hopefully this person didn't just skim my message and think oh MA bitstream problem, well here is the update for the 5.8 and respond. If there is an available update that is not online for whatever reason, then i wish i had followed this up sooner. Hopefully this works out, keeping my fingers crossed

03-13-2009, 07:52 PM	#22
krazeyeyez Blu-ray Samurai Member since:Dec 2007 Location:the guy on the couch Home Theater Gallery:18 Blu-ray collection:287 Blu-ray reviews:4	turns out there is a firmware update just not posted on their website, i have the disc being sent to me now! WOOT if you have an onkyo/integra receiver and still experience MA pop call customer service, they may just have an update for you as well

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