Best Buy rant thread

[ReduxInflux]

if you've had a negative experience at best buy, post it here...whether it was misinformation, poor customer service or shady sales tactics...or just plain left you confused post them here. also, i encourage you to send a brief message to best buy corporate:

Write to be Best Buy Customer Care here with your complaint

after shopping there for years, i'm done. though they do price match, their prices are a little inflated. you have to be diligent to get quotes before you enter their store ready to buy a product. ive primarily shopped there as a reward zone member but am finally realizing how psychologically weak i am.
i have a $20 gift certificate sitting in front of me that i will use to buy a blu-ray but being their blu-rays are almost all between 26 -35 bucks...i could just shop on ebay or amazon and spend less money without the $20 credit.

but this is besides the point.

what pushed me over the edge was when a best buy employee tried convincing me to buy a laptop loaded with an hd-dvd player because blu-ray would soon be obsolete. and why was this? because Disney just announced that day that they had abandoned blu-ray exclusivity and were hHD-DVD. nail in the coffin of blu-ray. oh and not to mention the fact that hd-dvds were outselling blu-rays by a large margin...so i'd be future-proofing my purchase if i leaped on the hd-dvd playing lap-top. oh and microsoft had an exclusive contract with hd-dvd ensuring that all pcs with microsoft based operating systems would be exclusively hd-dvd. and only vaios would have blu-rays... can you believe that?

the following day, while i was researching tvs, i had a best buy salesman try to sell me a tv. i explained to him that i wasn't ready to make a decision because i didnt have my finances in line and that i wanted to do more research before i took the leap. he told me not to worry and that he could finance me right then and there, he then grabbed an application for a best buy mastercard and handed it to me. i asked him questions and he told me that the card would double my rewardzone points. i said thanks and walked away..
curious, i read the fine print and guess what? you have to pay $60/year to keep the card which negates any rewardzone points one would accrue should they go on ridiculous shopping sprees there. i threw it in the trash and walked out...