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Old 11-30-2016, 07:34 PM   #41
Ste7en Ste7en is online now
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Yeah, no email but 2 of my 3 orders cancelled. Nevermind.
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Old 11-30-2016, 07:34 PM   #42
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Quote:
Originally Posted by chip75 View Post
Did guys with cancellations order Steelbooks only? I'm still at processing.
I actually did 2 separate orders, 2 steelbooks in one, 0 in the next. Both cancelled.
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Old 11-30-2016, 07:36 PM   #43
rapta rapta is offline
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Mine have been cancelled too...

Show's over folks! Nothing to see here!
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Old 11-30-2016, 07:42 PM   #44
Superted Superted is offline
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Mine too

Made 1 order for 3 items got an email to say 2 of the 3 has been cancelled but not all 3

Last edited by Superted; 11-30-2016 at 07:47 PM.
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Old 11-30-2016, 07:54 PM   #45
Axoloth Axoloth is offline
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What the heck, my order has been cancelled too, but not only the three steelbooks I got as part of the deal, but also the steelbook I bought at their current retail price, the one I originally wanted?? I initially only took an interest in the deal because the film I went to buy was £9.99, and I needed to spend at least £10 to get free shipping...
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Old 11-30-2016, 07:57 PM   #46
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Quote:
Originally Posted by Superted View Post
Mine too

Made 1 order for 3 items got an email to say 2 of the 3 has been cancelled but not all 3
Actually no, I've just reread the email and its a failed cancellation notice saying they are unable to cancel my order as its processing.

Weird one this.


Last edited by Superted; 11-30-2016 at 08:10 PM.
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Old 11-30-2016, 08:51 PM   #47
chip75 chip75 is offline
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Quote:
Originally Posted by Ste7en View Post
Yeah, no email but 2 of my 3 orders cancelled.
Shame as we've all had better deals honoured. You win some you lose some ...

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Old 11-30-2016, 09:32 PM   #48
Cinematt Cinematt is offline
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But at least you don't own Tomb Raider 2 now
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Old 12-01-2016, 10:02 AM   #49
Justin101 Justin101 is offline
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My order cancelled as well. I thought they would have sent a cancellation email but nothing came through.
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Old 12-01-2016, 10:37 AM   #50
norrareal1968 norrareal1968 is online now
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mine cancelled as well.
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Old 12-01-2016, 11:30 AM   #51
CavebobSpongeman CavebobSpongeman is offline
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Mine hasn't, and I'm getting worried.
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Old 12-01-2016, 11:45 AM   #52
Fnord Prefect Fnord Prefect is offline
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My orders still listed as "processing" and "estimated dispatch 01/12/16"

Doubt they'll honour them but still faintly hopeful.
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Old 12-01-2016, 12:05 PM   #53
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Quote:
Originally Posted by CavebobSpongeman View Post
Mine hasn't, and I'm getting worried.
What's to worry about? They either ship them and you pay, or they don't and you get refunded.

I got cancellation on my single order.
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Old 12-01-2016, 12:24 PM   #54
Dickieduvet Dickieduvet is online now
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Yup, cancelled. Nothing ventured and all that
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Old 12-01-2016, 02:08 PM   #55
unicron73 unicron73 is offline
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i placed 2 orders and have so far had one film from each order dispatched,so some of us might be lucky...
the gi joe double bill is on its way
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Old 12-01-2016, 02:48 PM   #56
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2 of my 3 items have dispatched. No word on the third
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Old 12-01-2016, 03:17 PM   #57
njhansen njhansen is offline
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Two of my orders have been cancelled and the third (and last) is still processing. "Alice" has just been dispatched so I have hope for the last two items in that order.

Maybe it has something to do with the amount: that order was not exactly £12, but £11.99. I don't know.
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Old 12-01-2016, 04:02 PM   #58
Axoloth Axoloth is offline
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So yesterday I asked why my order was cancelled, and today I received the response.

"There was a request for cancellation on your account."

What the heck, do they mean some undefined higher-up ordered the cancellation, or are they trying to pin the cancellation on me?
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Old 12-01-2016, 04:09 PM   #59
Superted Superted is offline
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Quote:
Originally Posted by Axoloth View Post
So yesterday I asked why my order was cancelled, and today I received the response.

"There was a request for cancellation on your account."

What the heck, do they mean some undefined higher-up ordered the cancellation, or are they trying to pin the cancellation on me?
See my previous post, I got an email saying my request for cancellation had need refused hence my part of my order had shipped.
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Old 12-01-2016, 04:42 PM   #60
rapta rapta is offline
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Quote:
Originally Posted by Axoloth View Post
So yesterday I asked why my order was cancelled, and today I received the response.

"There was a request for cancellation on your account."

What the heck, do they mean some undefined higher-up ordered the cancellation, or are they trying to pin the cancellation on me?
They've done this to me before, with no further explanation. Seems they don't feel they should justify things like this if it's a clear mis-price.

Also seems like pot luck whether they honour your order or not - as I mentioned before, a few months ago MoC's Shoah set was available for about a tenner, and despite being one of the first to order it, everyone after me had their orders honoured whilst mine was cancelled. I complained of course, but they just shrugged.

Zavvi have been like this for years though, so I can't be that surprised.
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