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Old 10-03-2023, 09:01 PM   #41
RalphoR RalphoR is offline
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Got my copy in a box five times bigger than necessary. With no packing at all I've dodged another bullet with having no dents. This is getting even more ridiculous. I just received the Prey 4k steelbook a few days back in totally different packaging that actually had some cushioning at least.
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Old 10-03-2023, 09:10 PM   #42
aaron2970 aaron2970 is offline
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Quote:
Originally Posted by PNguyen View Post
I've never had that issue, if it came damaged, they will allow an exchange if the item is in stock. It even states that on their website policy.
his is open-they exchange sealed but just say it doesnt play
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Old 10-03-2023, 09:19 PM   #43
PNguyen PNguyen is offline
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Originally Posted by aaron2970 View Post
his is open-they exchange sealed but just say it doesnt play
I've exchanged opened copies multiple times, on Best Buy site it says any opened media is exchangeable only if available.
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Old 10-03-2023, 09:59 PM   #44
Jeyl Jeyl is offline
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Quote:
Originally Posted by PNguyen View Post
I've never had that issue, if it came damaged, they will allow an exchange if the item is in stock. It even states that on their website policy.
I did just that, and that worked! Thanks for the push PN. And yeah. I gave the set an extra check to make doubly sure it was ok. Also, don't take an employee at his word that they don't have any in stock. I was asked if I wanted a full refrund since they had none in stock. I got the refund but found six copies on the shelf. Wonder what he was looking up.

Reason why I was hesitant I almost had a bad experience when bought a Transformers Steelbook Collection. The Steelbook was fine, but it was advertised as containing the Blu-rays and DVDs when it only came with the Blu-rays. They said they couldn't accept media that was opened but I made the case that I couldn't have known that the set didn't come with DVDs unless I opened the bloody thing.
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Old 10-03-2023, 10:17 PM   #45
starman20001 starman20001 is offline
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I just got 2 delivered by UPS in a stupid padded mailer and of course both are visibly damaged through the plastic. 8 steelbooks in the past 3 days from best buy and every one trashed because of poor packaging. 2 trips to 2 different stores today and 3 hours later to make exchanges and now i have to drive an hour to a store to switch out the copies of The Mist. FRUSTRATING.
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Old 10-03-2023, 10:25 PM   #46
lfpeng lfpeng is online now
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Originally Posted by lfpeng View Post
Got a shipping notification from BB. FedEx overnight.
Delivered today. Packed in that folded glued shut oversized cardboard box with no air pillows. No damage.

Lionsgate's steelbook game is strong. This thing looks great. First pressing stamp. Disc art is on point. Four discs each on their separate hub with one double-sided flipper, so no stacked discs.

Code redeems only on Vudu. No iTunes, no Google / YouTube. Lionsgate title, so no MA.

Will try to watch this soon.
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Old 10-04-2023, 01:14 AM   #47
verdi1987 verdi1987 is offline
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I preordered the Steelbook as soon as it went up.

Over the weekend, it was being prepared for shipment. Today, I received an email that my preorder was delayed.

I just went to check the status, and IT WAS CANCELLED. They never notified me it was cancelled. There currently are none available for shipping.
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Old 10-04-2023, 02:28 AM   #48
MEHEARTJC MEHEARTJC is offline
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Well now I can't get Prey or the Mist. OOS. Why is it the titles I don't ****ing way have boat loads in store at Best Buy? Tired of this BS
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Old 10-04-2023, 02:45 AM   #49
verdi1987 verdi1987 is offline
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Quote:
Originally Posted by MEHEARTJC View Post
Well now I can't get Prey or the Mist. OOS. Why is it the titles I don't ****ing way have boat loads in store at Best Buy? Tired of this BS
The good news is Lionsgate Steelbooks usually get restocked. I’m just annoyed because I preordered as soon as it was available.
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Old 10-04-2023, 03:08 AM   #50
FlamedLiquid FlamedLiquid is offline
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Mine still hasn't shipped but has said arriving by Thursday. Hope mine isn't cancelled.
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Old 10-04-2023, 03:22 AM   #51
Woolfy123 Woolfy123 is offline
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Got mine today, also in an oversized box with no padding inside, but it was free of damage at least on the SteelBook. The plastic slipcover has a little bit of the top corner missing from the front, though. Not sure if it will warrant an exchange for me since everything else looks good, but a bit bummed on that quality control.
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Old 10-04-2023, 10:49 AM   #52
MrClarke MrClarke is offline
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Quote:
Originally Posted by verdi1987 View Post
I preordered the Steelbook as soon as it went up.

Over the weekend, it was being prepared for shipment. Today, I received an email that my preorder was delayed.

I just went to check the status, and IT WAS CANCELLED. They never notified me it was cancelled. There currently are none available for shipping.
I haven’t gotten a cancellation yet but mine also is delayed.
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Old 10-04-2023, 11:23 AM   #53
trip66 trip66 is offline
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Quote:
Originally Posted by Woolfy123 View Post
Got mine today, also in an oversized box with no padding inside, but it was free of damage at least on the SteelBook. The plastic slipcover has a little bit of the top corner missing from the front, though. Not sure if it will warrant an exchange for me since everything else looks good, but a bit bummed on that quality control.
Quite literally the same for me, only the corner of the slipcase was punched in rather than broken. My Natural Born Killers steel came the same way. Now, I'm reluctant to do the shipping option. This is quite a beautiful steelbook in hand!
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Old 10-04-2023, 12:53 PM   #54
Woolfy123 Woolfy123 is offline
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Quote:
Originally Posted by trip66 View Post
Quite literally the same for me, only the corner of the slipcase was punched in rather than broken. My Natural Born Killers steel came the same way. Now, I'm reluctant to do the shipping option. This is quite a beautiful steelbook in hand!
Really? That's frustrating. And I agree! But I feel like I haven't seen a pickup option on Beat Buy preorders in a while myself, so it seems like shipping or going in the day of release and rolling the dice are the only two options...
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Old 10-04-2023, 01:00 PM   #55
Rayjg Rayjg is offline
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Is anyone else’s outer plastic slip on this a tad oversized?
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Old 10-04-2023, 01:06 PM   #56
ddeahl ddeahl is offline
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Quote:
Originally Posted by Rayjg View Post
Is anyone else’s outer plastic slip on this a tad oversized?
yes
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Old 10-04-2023, 04:33 PM   #57
trip66 trip66 is offline
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Quote:
Originally Posted by Rayjg View Post
Is anyone else’s outer plastic slip on this a tad oversized?
Mine fits like a glove, but maybe that has to do with the pushed in corners.
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Old 10-04-2023, 04:38 PM   #58
joshsquash729 joshsquash729 is offline
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Went to pick up my copy yesterday. I hate it when the Best Buy employee stamps the pickup sleeve really hard. Only happens at one or two locations around here, but they always pound the thing like it owes them money. Still, because of the thicker outer sleeve, there was no damage. Excited to give this one a rewatch.
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Old 10-06-2023, 06:54 PM   #59
MrClarke MrClarke is offline
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Mine came in today. The digital code redeemed in HDX
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Old 10-06-2023, 08:24 PM   #60
Kylo_Ren Kylo_Ren is online now
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Quote:
Originally Posted by Rayjg View Post
Is anyone else’s outer plastic slip on this a tad oversized?

Mine is, especially on the right side of the back cover. It seems a bit warped. But this is something common with these plastic slipcovers, so I don't mind too much. I've begun to just accept it at this point. haha

When I picked this up on Tuesday, pretty much all the other copies in the store were like this as well.

I am just happy this got a 4K release. And this being a 4-disc set is pretty nice too.
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