Titanic 4K UHD (1997)

[elgee]

Originally Posted by andreasy969

I own the Nordic release and did request a replacement via the form as well, because trying doesn't hurt. I received the email with them asking for additional info and proof of purchase, replied accordingly also clearly stating what I own, but didn't hear anything since. So if I receive the replacement, nice, if I don't, I tried and might grab a new (hopefully fixed) US copy much later.

I'm in the same boat (haha)but I didn't even get an initial response.

[andreasy969]

Originally Posted by escvnte

Question is: how do we know when they will put out new fixed copies?

Which is why I said much later. There will come a day when you'll sure af receive a fixed copy. That won't be tomorrow and I wouldn't even risk it this year of course though. But end of 2025 should be pretty safe I reckon.

[Bernardo A.]

Originally Posted by andreasy969

Which is why I said much later. There will come a day when you'll sure af receive a fixed copy. That won't be tomorrow and I wouldn't even risk it this year of course though. But end of 2025 should be pretty safe I reckon.

Well, my UHD box set of Pirates of the Caribbean (UK) came with the incorrectly framed disc of the first film. US version has been said to carry the corrected disc. Who knows what will happen to Titanic...

[IndyMLVC]

For those that are interested, I sent a follow up email today since because I haven't heard anything since my initial email in June. I just got a response that it was shipped.

If you're on the fence about following up, it works.

Now if only Rocky worked.

[K1NG J0RDAN]

Mine shipped as well.

Supposedly my Rocky envelope is coming to send the discs in. Definitely not a fan of how Warner does replacements.

[punisher]

Shipping notice too....

[andreasy969]

Originally Posted by Bernardo A.

Well, my UHD box set of Pirates of the Caribbean (UK) came with the incorrectly framed disc of the first film. US version has been said to carry the corrected disc. Who knows what will happen to Titanic...

Well, I did exactly this (rebought a fixed copy later) with another US Paramount 4K before and received the fixed copy without waiting even a year (Bumblebee). I just watched the stock. At a certain point, with 4Ks in particular, you'll receive the fixed disc unless you're extremely unlucky. I surely won't buy another Nordic copy though.

[Vilya]

Originally Posted by Bolty

What color and size is the envelope it comes in?

My replacement disc came inside of a thin white cardboard mailer with the disc inside of a paper sleeve with the clear plastic window on one side. The whole package was about the size of a cd case, and very thin, that easily fit inside my mailbox.

[Vilya]

Originally Posted by Bolty

Thank you!

Actually, the white cardboard mailer is 6" wide by 8" long.

It was shipped USPS Ground Advantage. Return address was:

Care Of P3 Incorporated
Paramount Home Ent. -Consumer Replacements
28145 Harrison Pkwy.
Valencia, CA 91355-4165

I pulled it out of the recycle bin to get that information.

[Katatonia]

Yay, I also finally got a shipped email from Paramount!

I contacted them on June 3rd, heard back once and sent them the required info... and then never heard anything back until now.

I notice the shipping label on USPS Informed Delivery, but it oddly shows as Pre-shipment, but label cancelled? Not sure what to make of that:

[punisher]

Originally Posted by Vilya

My replacement disc came inside of a thin white cardboard mailer with the disc inside of a paper sleeve with the clear plastic window on one side. The whole package was about the size of a cd case, and very thin, that easily fit inside my mailbox.

do we have to return the original?....or is it just a mailer with the replacement??

[Vilya]

Originally Posted by punisher

do we have to return the original?....or is it just a mailer with the replacement??

There was no request to return anything. Just a replacement disc with no strings attached.

[samuelkhan999]

Any international buyers of the US/Canadian 4k got the Paramount replacement disc yet?

[tom_flyingv]

Am in the UK. Applied a month ago and a few days ago. I got the same message as I did with Rosemary's Baby - passing your request over to the INTL division. THEY'RE the numpties who sent out the same faulty RB disc apparently knowing nothing about a replacement programme. Let's see what happens this time.

[escvnte]

Sent them an email directly to the Paramount email address that was posted here.
Attached my eBay invoice with my delivery address and everything.

Hope they will get back to me, this time.

[escvnte]

Originally Posted by samuelkhan999

Any international buyers of the US/Canadian 4k got the Paramount replacement disc yet?

You have to keep sending requests, until they will eventually answer.
I sent 3 requests, now.
Hope this time they will answer.

[KobeKittyMeow]

Originally Posted by KobeKittyMeow

Same here, no reply yet either, but I don't want to send in multiple requests just yet. I'll wait a bit first.

Just got the initial response email today requesting the additional information (purchase receipt etc.). Sent the requested information back. So for those still waiting for the initial response, it will come eventually, just have to be patient.

[Bolty]

A neighbor brought over my disc that he had gotten. All is well. Good luck to everybody still waiting.

[Snl40boi]

I’ve emailed them three times already and filled out the form twice. Is there a phone number to call. I still haven’t gotten a response from them.

[Optimus-Prime-Rox]

Finally got an email saying my replacement request had been approved & shipped.