Anybody else tired of the poor Amazon packaging?

[RustinCohle]

Originally Posted by InuYashaCrusade

I've been buying from Amazon for 7 years and have never once got a single movie in a box. I ordered 2 large 400 page books last weekend and they both came in one oversized envelope. Nothing gets sent in a box unless it HAS to. Even then they find a perfect fit box so that the item still receives shipping damage.

Amazon has never had good shipping in my experience, I didn't know this was something new.

I've been buying blu-rays from Amazon for just as long and only recently stared getting them in envelopes. It was always boxes no matter if it was one movie or five.

[JMDiaz718]

The worst, is when they ship big coffee table books, in boxes with NO padding! I've had to return several books, because of dents or ripped dust jackets, several times.

Yes, when I first joined, they shrink wrap books, movies and CDs, to a piece of cardboard. The cardboard was the size of the box, so everything stayed in place, in the center to avoid damage. Since they stopped, I've received item after item, damaged.

And don't get me started on Amazon's courier service! Sucks, sucks, sucks. They tossed two of my packages into the bushes. They mark items delivered, but they haven't. Twice, they sent texts saying item was going to be delayed, AFTER I had already grabbed them from my porch!

[RustinCohle]

Originally Posted by shinobipopcorn

Did you order from amazon Japan? Because that is the only time I've ever gotten anything from them packaged this way.

No. I've only ever ordered movies sold and shipped by Amazon with free two day prime shipping. It was only recently they started coming in envelopes.

[wvuwhat]

Target, Best Buy and Amazon has pretty bad packaging nowadays. I've contacted all 3 and they have no problem replacing them. Most recently I had a Parks and Rec Funko from Amazon that was shipped in a box that came damaged. I was refunded and sent a new one.

[Arawn]

Originally Posted by J2005

everything I've ordered from either store has come in a box with zero damage so I dunno but that's just been my experience.

The last thing I got from BB came in a plastic bag/envelope thing but it had a decent amount of bubble wrap on the inside.

[RustinCohle]

Originally Posted by ChaosHD

From 1999 to january 2016, everything i ordered from Amazon was shipped in a box. Then throughout 2016 i noticed that more and more packages were coming in a padded envelope. And now this year, everything has come in a padded envelope, not one box. Even when i ordered five discs at once, they arrived in two separate padded envelopes instead of a box even though they were shipped the same day. Pathetic.

I'm glad I'm not alone here in noticing this has been happening more and more frequently as of recently. It's extremely frustrating.

[jarrod_inf]

I feel like every thread mentions this topic constantly. My tolerance for receiving dinged or damaged cases is rather high so their methods don't bother me at all. I understand others are bothered and it's their prerogative to cease shopping with them.

One advantage to the padded envelopes is that they fit in my mail box so there are no packages just chilling against my door in plain view.

[Brian81]

Best Buy uses that cardboard sandwich that DeepDiscount uses. You might get a squished slipcover but the cases generally arrive okay, including SteelBooks. There's all that extra space on the sides and it's pretty rigid, after all.

[Martin_31]

Every f***ing book I order from Amazon arrives damage. It's so annoying.

[Fairfax]

Originally Posted by ChaosHD

From 1999 to january 2016, everything i ordered from Amazon was shipped in a box. Then throughout 2016 i noticed that more and more packages were coming in a padded envelope. And now this year, everything has come in a padded envelope, not one box. Even when i ordered five discs at once, they arrived in two separate padded envelopes instead of a box even though they were shipped the same day. Pathetic.

Same, pretty much; used to be boxes all the time but everything that's a film comes in a padded envelope now. Everything; so much so it simply has to be policy because I never get boxes even if I buy multiple items. Extra large, pricey limited/special edition box-set (ala Hellraiser)? Extra large (non-pricey) padded envelope! Same with Donnie Darko, same with Citizen Kane, same with the Seinfeld DVD set, etc.

Meanwhile my wife gets a box of pencils in a box with those air-filled pouches. It's that inconsistency that gets me; if they were trying to save money why is it expensive films that are targeted?

[Strapped4Cash]

What will sometimes work is to order enough items together that they have to use a box.

Though even when I say "Group together in as few shipments as possible" then sometimes they end up coming from different centers and some/all get downgraded to envelopes anyway.

Still, ordering 4-5 Blu's, books, etc. together will get you a better shot at a box.

[kevin87]

I don't mind the padded envelopes, I don't remember getting stuff in boxes anyway unless I buy multiple movies, or it's a Pop, or it's a bunch of different stuff and then they had it shrinkwrapped together so they wouldn't get messed up.

I'd take padded envelopes anyway over those terrible sticky cardboard things that Best Buy, Target, and DMC use. Those are ridiculous. Either the slipcover is trashed or the case is broken.

[Cremildo]

Originally Posted by kevin87

I'd take padded envelopes anyway over those terrible sticky cardboard things that Best Buy, Target, and DMC use. Those are ridiculous. Either the slipcover is trashed or the case is broken.

DeepDiscount always use those. I have stopped ordering from them. Eco cases invariably arrive bent or crushed.

[Clark Kent]

Originally Posted by Martin_31

Every f***ing book I order from Amazon arrives damage. It's so annoying.

I stopped ordering books from Amazon due to their sloppy, careless packaging. This despite having Prime.

[Cremildo]

Originally Posted by hariseldon

Since Deep Discount, Blowitoutofhere, importCD, BN, FYE, BN, TCM, WBSHOP (except some WAC), a good deal of Target/BBY/Walmart Movies all come from teh same fulfillment warehouse it not shocking they use the same packaging.

importCD too? Damn it! I ordered something from them just days ago...

[Underworld54]

They need to stop sending collectible soft cover books in padded envelopes, there's zero chance it makes it to you in good condition. I had to get a replacement, and if that one's comes damaged I'll keep doing it until I get one I'm happy with.

[WhiteTim]

In the 13 or 14 years I've used Amazon I've never had a major issue with them or their shipping only one I remember having to call and replace was American Pie Blu Ray collection the inside disc holder pegs were broken they were like keep it and we'll send you a new one sent it same issue so I figured it was a Universal issue and just bought 2 replacement cases from casetopia

[Mose Harper]

Originally Posted by kevin87

I'd take padded envelopes anyway over those terrible sticky cardboard things that Best Buy, Target, and DMC use. Those are ridiculous. Either the slipcover is trashed or the case is broken.

Interesting that this thread would go up today as it's the first time I've ever received anything from Amazon in one of those sticky cardboard things that DD uses.

I had two packages arrive today separately. One was in a padded envelope (which I've been getting for several years now- can't remember when they changed from boxes it's been so long. The other, the pressed cardboard.

I usually have more damage occur with the the sticky cardboard mailers compared to the padded envelopes. But that could be because the transit time on the envelopes is two days with prime, whereas the cardboard is coming via media mail and getting jostled around for a week or more.

[Samus Aran]

Originally Posted by wvuwhat

Target, Best Buy and Amazon has pretty bad packaging nowadays. I've contacted all 3 and they have no problem replacing them. Most recently I had a Parks and Rec Funko from Amazon that was shipped in a box that came damaged. I was refunded and sent a new one.

A while back, I got to see how these distribution warehouses work first hand, and to be honest I'm surprised anything that has value in quality of condition actually arrives in quality condition. Between when the warehouse receives the item to when you get the item, it's been to so many places and so many hands have handled it, and the employees all in a rush because they have quotas to meet so no one's gonna be looking to keep that slipcover minty fresh.

[ben6543]

The padded envelopes don't bother me 99% of my blu rays come perfect the only recent blu ray that didn't was my Suicide Squad Blu Ray the inside of the spine had a crack on it. thankfully I got a bit of a refund and bought Bruce Campbell's first book so it was a win