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#61 | |
Active Member
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![]() Like you say, until it's physically in my hand I've still got that doubt in my mind that the cancellation email is coming. |
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#64 | |
Active Member
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#67 |
Expert Member
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No dispatch for me unfortunately.
I just got this email:- 'Hello, We're still trying to obtain the item(s) which you ordered on September 06 2018. We’ll email you as soon as we have a delivery date, and we’re making every effort to ship your order as soon as possible. If you would prefer, you can cancel this order and you won’t be charged.' The waiting continues... |
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#68 | |
Senior Member
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Try chatting with them. |
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Thanks given by: | Andrew354 (10-29-2018) |
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#69 | |
Expert Member
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The digipack has indeed arrived within minutes of contacting CS. If the steelbook does not arrive today or indeed never do not let them get off the hook. Shoddy customer service is not acceptable. Get what you can out of them. I will certainly escalate the issue if it remains unresolved to my satisfaction. |
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Thanks given by: | Andrew354 (10-29-2018) |
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#71 |
Special Member
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Well I been told they have no stock but they are trying to get some more stock. As a gesture of good will they given me credit towards my next order. Hopefully they get some stock and ship it soon.
There is no local HMV near me so online is my only option and I am don't want to let the amazon order go since it was the cheapest option. |
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#72 |
Blu-ray Champion
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#73 |
Expert Member
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for what it's worth, l'm stilling waiting for Best Buy to go live with theirs, but Play Asia also has it for order right now. link:https://www.play-asia.com/2001-a-spa...book/13/70cdn5
l've never ordered from Playasia, so i'm playing the waiting game through to early November on this one. |
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#77 | |
Blu-ray Samurai
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#79 |
Member
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They haven't let me down that often, but this one really hurts. Got my "cancelled" email today, so immediately sent a complaint. Not that it'll make any difference, I'm stuck without the Steelbook
![]() ![]() ![]() ![]() EDIT: Received a reply. The usual apologies and palmed off with £10 towards my next order. Not the answer I wanted, but if they get enough complaints about it they'll be less likely to F up again if it hurts them financially. Get complaining Amazon purchasers. Last edited by stepstone; 11-06-2018 at 06:16 PM. |
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#80 |
Blu-ray Count
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Unless you are set on the UK edition -- just order from JBHIFI and get the AUS edition. -- around £20-22 shipped I'm guessing even if it's not on sale (i haven't checked the exchange lately), but to the US it was easily the cheapest version
I don't know if the 20% sale (sched to start Th or Friday) will apply to this item or if JB will randomly block Internation sales of certain releases during the sale again. Mine shipped about 10 days ago so hopefully will get here around the 15th based on past shipping times. The last time JB started a sale after my item shipped then even refunded me the difference -- wasn't expecting that at all. Or once the US Best Buy exclusive releases maybe one of the US Buyers will pick up one for you -- not sure what the personal shopper rate is. I'll assume the Scandanavian versions probably disappeared as well. Last edited by hariseldon; 11-06-2018 at 11:33 PM. |
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Thanks given by: | Usure (11-07-2018) |
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