Jurassic World (2015) - Page 47 - Blu-ray Forum

Gold Ranger · 10-01-2015, 05:36 PM

Quote:

Originally Posted by jdmac29

Best buy customer service # and give them your order #.

Thanks

Gold Ranger · 10-01-2015, 05:44 PM

Ok, BB Customer Service sucks...
1-888-best-buy
What department am I looking to talk to?
I got transferred to 3 different ones and no one has any idea what I'm talking about...

EvilResident · 10-01-2015, 05:52 PM

I called and hit 0 to be connected to an operator, and I told them that I preordered in store. I gave them the reciept number and the date, and they connected me to a digital downloads person. I got two different codes about an hour later via email... And before anyone asks, I already gave the second code to my roommate.

EvilResident · 10-01-2015, 05:54 PM

Quote:

Originally Posted by jdmac29

I got my code around 10am CT. I did have to call BB customer service since I preordered in August. It is UV and linked but it has not showed up on vudu or flixster at this point. I checked my library on UVVU.com and it was a part of my library.
Can't wait to watch tonight.

It took around 15 minutes for it to show up in my Vudu. The Cinemanow version has special features though.

MarkBirds · 10-01-2015, 07:43 PM

Ordered mine 12 hours ago. Still waiting for that email. I will refrain from going on a Best Buy rant ... for the time being.

Jamezuva · 10-01-2015, 09:45 PM

So, for best buy, where do you select the size of the t-shirt? Didn't see any options.

MarkBirds · 10-01-2015, 09:53 PM

Quote:

Originally Posted by Jamezuva

So, for best buy, where do you select the size of the t-shirt? Didn't see any options.

I think the shirt only comes in Large.

(If that doesn't fit, there's always eBay)

WJWS Channel 13:Amity · 10-01-2015, 09:56 PM

The cinema now early access is only on the 2D pre order correct?
You won't get it for pre ordering the 3D right

Gold Ranger · 10-01-2015, 10:18 PM

Just added the movie to my CinemaNow account.
Thanks for all the help.

MarkBirds · 10-01-2015, 10:18 PM

Quote:

Originally Posted by WJWS Channel 13:Amity

The cinema now early access is only on the 2D pre order correct?
You won't get it for pre ordering the 3D right

I believe you are correct.

I plan on just buying a 3D disc off of eBay, if possible.

WJWS Channel 13:Amity · 10-01-2015, 10:33 PM

Quote:

Originally Posted by MarkBirds

I believe you are correct.

I plan on just buying a 3D disc off of eBay, if possible.

I wonder how difficult to just pre order the 2D one and then day of request to a return exchange and upgrade to the 3D instead.

imsounoriginal · 10-01-2015, 10:50 PM

Quote:

Originally Posted by RodChester

And hopefully they put them on a bluray and not a DVD like the JB Hi-Fi exclusive is.

+1, but I'm not holding my breath.

MarkBirds · 10-01-2015, 10:50 PM

Quote:

Originally Posted by WJWS Channel 13:Amity

I wonder how difficult to just pre order the 2D one and then day of request to a return exchange and upgrade to the 3D instead.

Good question. Probably depends on how cool your local BB employees are. Might work.

EvilResident · 10-01-2015, 11:16 PM

Quote:

Originally Posted by WJWS Channel 13:Amity

The cinema now early access is only on the 2D pre order correct?
You won't get it for pre ordering the 3D right

I got it with a 3D preorder.

Georgiaboy04 · 10-01-2015, 11:23 PM

I called Best Buy just waiting on my email now.

WJWS Channel 13:Amity · 10-02-2015, 02:49 AM

Quote:

Originally Posted by EvilResident

I got it with a 3D preorder.

In store or online?

JG-havkroll · 10-02-2015, 03:33 AM

Quote:

Originally Posted by WJWS Channel 13:Amity

The cinema now early access is only on the 2D pre order correct?
You won't get it for pre ordering the 3D right

There are...ways...around that.

EvilResident · 10-02-2015, 12:00 PM

Quote:

Originally Posted by WJWS Channel 13:Amity

In store or online?

In store.

Petey Parker · 10-02-2015, 12:20 PM

Had to do shipping as my local store seemed to be the one Best Buy in the area that didn't have all the items available for in-store pick-up (I'm guessing the shirt) Oh well it says it should arrive by release day so no big deal. Saves me a trip.

merkman · 10-02-2015, 01:57 PM

Well that was a mess.

Early yesterday I pre-ordered the 2D edition. I'd heard they were supposed to email you the codes, and wanted to get in on it. Ordered about 10:30am. 2 hours, 4 hours, 8 hours... no code. Came back here and read folks pre-ordering the 3D version were getting the code too, so I figured I'd cancel my pre-order and get the 3D version... that's when things went south.

Cancelling my 2nd movie (so I got free shipping) and the T-shirt was easy, but Best Buy thought they'd already sent me the code, so they wouldn't let me cancel the movie or the code from the order. Called in, and a very nice lady couldn't cancel it, so she spoke to her supervisor, then sent me to the digital folks.

The digital folks said they couldn't cancel it either, but they could email me the code. I explained I appreciated that, but at this point I wasn't going to get the t-shirt or free shipping. He didn't have an answer for that, and was going to transfer me, and that's when the call dropped.

Went and got dinner, ate, then called back. Explained to the 3rd person what had happened, I was sorry about making things difficult, I had just hoped to get the 3D copy of the movie, and whatever they needed to do to "fix" it was fine. He created a 2nd order for me (not being able to "fix" things on the first one), so I'm getting free shipping, the t-shirt, and I'll get Tomorrowland next week (since I really want that too) for the same price as the original order. Since the 2D is on sale for $20, I can't complain too much, and having seen the movie in 3D in the theater, and remembering that there wasn't much significant 3D that "wow'd" me... I'll be alright. He then transferred me to the digital desk again.

Guy at the digital desk was good. Explained what had happened, he indicated they'd DEFINATELY had problems with codes yesterday. He created a case, then sent me the code after I got off the call, and within an hour I had it. Entered to CinemaNow, Then looked up my Ultraviolet account, and finally my Vudu account (a process I've gotten used to so movies "show up" in Vudu), and there it was. Added it to my cell phone, and my PC (which shows I own the HDX version of Jurassic World and Avengers: Age Of Ultron), but one of the two movies would only download in HD on my computer, which was weird.

Anyway... I've got my digital HD edition, and the disc is coming. But BOY was that a lot more work than I bargained for on a weeknight.

10-01-2015, 05:44 PM	#922
Gold Ranger Banned Member since:Jan 2011 Location:NY, TX, CA, IL, HI, NC, PA, WV, MO 4K collection:23 Blu-ray collection:65 DVD collection:2 Trading Score:133	Ok, BB Customer Service sucks... 1-888-best-buy What department am I looking to talk to? I got transferred to 3 different ones and no one has any idea what I'm talking about...

10-01-2015, 05:52 PM	#923
EvilResident Special Member Top contributor Member since:Nov 2013 Location:Duluth, MN 4K collection:79 Blu-ray collection:1364 DVD collection:473 Digital collection:209	I called and hit 0 to be connected to an operator, and I told them that I preordered in store. I gave them the reciept number and the date, and they connected me to a digital downloads person. I got two different codes about an hour later via email... And before anyone asks, I already gave the second code to my roommate.

10-01-2015, 07:43 PM	#925
MarkBirds Senior Member Member since:Oct 2010 4K collection:46 Blu-ray collection:768 Trading Score:27	Ordered mine 12 hours ago. Still waiting for that email. I will refrain from going on a Best Buy rant ... for the time being.

10-01-2015, 09:45 PM	#926
Jamezuva Member Member since:Oct 2009	So, for best buy, where do you select the size of the t-shirt? Didn't see any options.

10-01-2015, 09:56 PM	#928
WJWS Channel 13:Amity Blu-ray Ninja Member since:Feb 2010 Location:AMITY ISLAND Blu-ray collection:1073 Trading Score:156	The cinema now early access is only on the 2D pre order correct? You won't get it for pre ordering the 3D right

10-01-2015, 10:18 PM	#929
Gold Ranger Banned Member since:Jan 2011 Location:NY, TX, CA, IL, HI, NC, PA, WV, MO 4K collection:23 Blu-ray collection:65 DVD collection:2 Trading Score:133	Just added the movie to my CinemaNow account. Thanks for all the help.

10-01-2015, 11:23 PM	#935
Georgiaboy04 Active Member Member since:Oct 2011 Location:Warner Robins,Ga Blu-ray collection:111	I called Best Buy just waiting on my email now.

10-02-2015, 12:20 PM	#939
Petey Parker Blu-ray Samurai Top contributor Member since:Oct 2008 4K collection:178 Blu-ray collection:1629 Blu-ray reviews:1 Trading Score:1	Had to do shipping as my local store seemed to be the one Best Buy in the area that didn't have all the items available for in-store pick-up (I'm guessing the shirt) Oh well it says it should arrive by release day so no big deal. Saves me a trip.

10-02-2015, 01:57 PM	#940
merkman Senior Member Member since:May 2010 4K collection:71 Blu-ray collection:812 Digital collection:212	Well that was a mess. Early yesterday I pre-ordered the 2D edition. I'd heard they were supposed to email you the codes, and wanted to get in on it. Ordered about 10:30am. 2 hours, 4 hours, 8 hours... no code. Came back here and read folks pre-ordering the 3D version were getting the code too, so I figured I'd cancel my pre-order and get the 3D version... that's when things went south. Cancelling my 2nd movie (so I got free shipping) and the T-shirt was easy, but Best Buy thought they'd already sent me the code, so they wouldn't let me cancel the movie or the code from the order. Called in, and a very nice lady couldn't cancel it, so she spoke to her supervisor, then sent me to the digital folks. The digital folks said they couldn't cancel it either, but they could email me the code. I explained I appreciated that, but at this point I wasn't going to get the t-shirt or free shipping. He didn't have an answer for that, and was going to transfer me, and that's when the call dropped. Went and got dinner, ate, then called back. Explained to the 3rd person what had happened, I was sorry about making things difficult, I had just hoped to get the 3D copy of the movie, and whatever they needed to do to "fix" it was fine. He created a 2nd order for me (not being able to "fix" things on the first one), so I'm getting free shipping, the t-shirt, and I'll get Tomorrowland next week (since I really want that too) for the same price as the original order. Since the 2D is on sale for $20, I can't complain too much, and having seen the movie in 3D in the theater, and remembering that there wasn't much significant 3D that "wow'd" me... I'll be alright. He then transferred me to the digital desk again. Guy at the digital desk was good. Explained what had happened, he indicated they'd DEFINATELY had problems with codes yesterday. He created a case, then sent me the code after I got off the call, and within an hour I had it. Entered to CinemaNow, Then looked up my Ultraviolet account, and finally my Vudu account (a process I've gotten used to so movies "show up" in Vudu), and there it was. Added it to my cell phone, and my PC (which shows I own the HDX version of Jurassic World and Avengers: Age Of Ultron), but one of the two movies would only download in HD on my computer, which was weird. Anyway... I've got my digital HD edition, and the disc is coming. But BOY was that a lot more work than I bargained for on a weeknight.

Best Blu-ray Movie Deals