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Old 11-13-2011, 06:25 PM   #81
jhorvath jhorvath is offline
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Default Cars 2 blu ray won't restart

I have a new Samsung TV and Blu Ray (un60d8000 tv and bdd5500 blu ray). We were watching Cars 2 this morning, turned the player off and when we came back to resume watching it won't work.

What happens is it goes to a "disney" screen, showing the castle. The remote control functions don't work, the screen says "not available", if i press play it shows chapter 1/2 and 18 minutes of play, after 18 minutes of this it just sits there doing nothing.

all my other discs work fine...

any ideas/suggestions?

thanks

jon

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Old 11-13-2011, 08:05 PM   #82
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anybody played it in Oppo 93 without problem?
+1, waiting on an answer.....)))In 3D(((
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Old 11-14-2011, 11:37 AM   #83
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Similar problems on my two samsung's (6900 and 7900). I did try it on my PS3 80gb and it worked fine on the scenes I was having trouble with. Note AV receiver cannot passthru 3d, which is why I normally have the 7900 hooked up there. The 7900 has a seperate Audio HDMI output.
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Old 11-14-2011, 01:19 PM   #84
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I finally watched Cars 2 last night, on the Samsung D6700 and didn't have any problems at all on the movie. Didn't watch any of the special stuff that came along with it, though. I really wasn't impressed with the 3D effect of this movie, it really disappointed me. It had some depth, but it seemed the 3D was sort of an after thought. The picture was bright and beautiful, with no cross-talk.
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Old 11-14-2011, 01:52 PM   #85
evoll evoll is offline
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I watched this last night as well and movie played and looked great intill the very last credits it started to flicker and if i went back a few chapters it continued but i turned everything off and restarted,seemed to be ok but i only checked from about 3/4 in the movie. def weird cuz its the only 3d movie to give me any kind of problem so far.
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Old 11-14-2011, 01:52 PM   #86
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Quote:
Originally Posted by armandxp View Post
I finally watched Cars 2 last night, on the Samsung D6700 and didn't have any problems at all on the movie. Didn't watch any of the special stuff that came along with it, though. I really wasn't impressed with the 3D effect of this movie, it really disappointed me. It had some depth, but it seemed the 3D was sort of an after thought. The picture was bright and beautiful, with no cross-talk.
That's strange? I thought the 3D was fantastic! Sure, there were only a few major pop-out moments, but the sheer depth was phenomenal... Even the review stated it was a contender for best 3D blu this year.
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Old 11-14-2011, 04:22 PM   #87
armandxp armandxp is offline
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Quote:
Originally Posted by keb33509 View Post
That's strange? I thought the 3D was fantastic! Sure, there were only a few major pop-out moments, but the sheer depth was phenomenal... Even the review stated it was a contender for best 3D blu this year.
That's why I'm a little upset with this movie. Now, I could have a setting different then others, but usually my 3D is pretty amazing in other movies I've watched. I have a Samsung D6700 player, I'll have to try it in the PS3 and see if it makes a difference. I also set my screen size to the correct screen size in the BD player. Guess I'll just have to play around and see, but I still enjoyed the movie very much!
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Old 11-15-2011, 03:07 AM   #88
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Quote:
Originally Posted by keb33509 View Post
That's strange? I thought the 3D was fantastic! Sure, there were only a few major pop-out moments, but the sheer depth was phenomenal... Even the review stated it was a contender for best 3D blu this year.
I agree, it may be a settings or playback issue. The depth on my setup was amazing as well. The colors are incredibly vibrant, and like I said earlier those night-time scenes in Tokyo are just stunning. Not one bit of crosstalk anywhere which is impressive for as many dark scenes as there are. I really love this movie!
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Old 11-15-2011, 05:52 AM   #89
Waszak1977 Waszak1977 is offline
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Interesting hearing the success with the Samsung D6700 series BR Player as all the rest of us got hit with the Cars 2 "Plague"...

As for the Oppo? IDK, I hope someone can chime in that as it. I like that unit & would like to hear how well it works.

Back to Samsung: I called them yet again earlier today, this time talking to a "programmer" Manager, I was told they were aware of the issue from release day through today. That the programmers have been working the issue & it's a priority. He said they've heard of the issues from calls, online complaints, & now Disney as their disks are getting returned with nothing wrong...

At first the guy tried blowing smoke talking about how the player can read a BD ROM (3D) but isn't set up for BDRW's BDR ECT.. He quickly changed his "example" when he realized I wasn't an idiot. I honestly felt like at this point I was getting the run around as He wouldn't even hint to a time-frame as to when the new firmware will be out.

I do like Samsung a lot so please don't get me wrong, but it's been 2 weeks since they acknowledged their players had read-back issues with Cars 2 & the last 2 Toy Story's (3D), either they are sitting on this issue to combine it with something planned, are having major problems, or just don't care, IDK, this was addressed by Panasonic already. Sony's (All including PS3's) are doing great.... To include most everyone once they update the Firmware.

Let's go Samsung! BTW how that 6700 played it issue free is beyond me! Samsungs rep. Said all their player were having read back issues with Cars 2..
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Old 11-15-2011, 05:56 AM   #90
Waszak1977 Waszak1977 is offline
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Quote:
Originally Posted by Red in 3D View Post
I was pretty impressed with the 2D to 3D on my pany as well and the "adjustability" too. Much nicer picture/3D effects then I was getting on the PS3 and/or the Samsung TV's 2d to 3D converter.

And yeah free Avatar is a nice incentive for a purchase though mine is gonna go up on E-bay unwatched next week.
That's an easy $75 + bucks for Avatar on EBay. The prices got down to $60 bucks a month or so ago & are going back up, way up, now that the offer extended to a cut-off of being received by March 31st 2012 (postmarked by March 1st).

Last I heard the release of Avatar 3D will be Earth Day 2012... So, I'm glad my Samsung Pissed me off & I bought the Panasonic player! I love it & get the bonus
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Old 11-15-2011, 02:31 PM   #91
evoll evoll is offline
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I have the samsung 6700 and it played great intill the very end of the credits with like 10 seconds left lol.
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Old 11-15-2011, 02:47 PM   #92
lucaaugustus lucaaugustus is offline
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Fellas, did anyne who has a Samsung BD player purchase the HP 3D sets from BestBuy? If so are you guys having issues with the player playing the 2D discs? My BD-D5500 would not play the movie after the loading completes.

As for cars 2 like I said previously I am having the same looping issues. I contacted Samsung and they were trying to have me troubleshoot my player.
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Old 11-18-2011, 02:02 AM   #93
weeyaosi weeyaosi is offline
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Perhaps Samsung needs to release a new firmware update?
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Old 11-18-2011, 03:39 AM   #94
Waszak1977 Waszak1977 is offline
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Quote:
Originally Posted by lucaaugustus View Post
Fellas, did anyne who has a Samsung BD player purchase the HP 3D sets from BestBuy? If so are you guys having issues with the player playing the 2D discs? My BD-D5500 would not play the movie after the loading completes.

As for cars 2 like I said previously I am having the same looping issues. I contacted Samsung and they were trying to have me troubleshoot my player.
I treid them both (deathly Hallows 1 & 2) for a chapter w/o any issues & called it.. Meaning I figured they worked, I then hooked back up my panisonic 210 & enjoyed both films all the way through in 3D

YESTERDAY: I noticed your post about the issues ith your BD-D5500 & I was curious. Today I hooked back up the Samsung BD-D6500 (that cant play Cars 2 or Toy Story 2 & 3), sure enough after about 10 minutes into the movies it started that looping crap at different points & chapters. So I called Samsung again today & Let them know to add HP 7 & 7.5 to the list of Movies requiring a Fimware update...

I'll go as far as to say what Samsung did, "I'm truly sorry you're having these problems", but coming from me I feel & know your frustration. This is BS. We are closing in on 3 weeks with these read back issues & I'm so tired of hearing "It's at the top of the issues we're resolving & the programmers are working hard". The rest of the large Companies updated the firmware & are doing much better. I bought the Panasonic just because of this issue & I would have probably smashed the Samsung after the Cars 2 & Toy Story issues only to have the same with Deathly HP 1 & 2.

I really do wonder if the challenges Samsung is having is due to the Disks (& Firmware of course), but the Samsungs playback is limited to JUST BD-ROMs, where as the Panny plays everything I can think of, BD-ROM, BD-R, BD-RW, ECT....

Just makes me wonder if the "Brand" or quality of these disks have changed confusing the Samsung that the disk may be another format (& I won't get into formats too). Firmware, Firmware, Firmware.......

Thank Piracy it's a sad Battle that's costing honest consumers... What about the people who don't have Internet? Call me old school or whatever, but when I purchase a player IT SHOULD PLAY ALL BLU-RAY DISKS FOR LIFE w/o any "required Firmware" updates... DVD worked fine! Piracy killed that idea (jmho on that)....

So no HP doesn't work properly on my BD 6500....
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Old 11-20-2011, 12:13 AM   #95
jhorvath jhorvath is offline
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Default Cars2 Blu Ray and Samsung bdd5500

OK... So I took the player back to Hhgregg and they gave me a new one.

HP BR set 1-8 worked perfectly.

Tried Cars2 3D and it worked, tried the regular blu ray and it worked... took the regular blu ray out, put it back in and it wouldn't work. neither would any of the HP movies.... so something with the regular blu ray Cars2 disc causes some MAJOR issues on this machine.

I upgraded the firmware to the Oct 18 (latest on the web site) and can play the HP blu ray discs.... afraid to try the Cars2 discs that it might screw up the machine again.

this is nuts.....

anyone else have this type of problem?
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Old 11-20-2011, 02:09 AM   #96
Waszak1977 Waszak1977 is offline
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Quote:
Originally Posted by jhorvath View Post
OK... So I took the player back to Hhgregg and they gave me a new one.

HP BR set 1-8 worked perfectly.

Tried Cars2 3D and it worked, tried the regular blu ray and it worked... took the regular blu ray out, put it back in and it wouldn't work. neither would any of the HP movies.... so something with the regular blu ray Cars2 disc causes some MAJOR issues on this machine.

I upgraded the firmware to the Oct 18 (latest on the web site) and can play the HP blu ray discs.... afraid to try the Cars2 discs that it might screw up the machine again.

this is nuts.....

anyone else have this type of problem?
I'm stuck, I can't reset my firmware or "undo" anything to my Samsung 6500. I'm now past my 45 day extended Premier member return at BB so It's a keeper & Samsung made it clear it's firmware & there's nothing for them to "repair" if I sent it in for warrantee repair. Thus the feeling of being screwed over.

So all i'd say is if you just discovered that Cars 2 is causing issues w/ future disks then it's probably too late by the time someone reads this to avoid it. Still, it plays All 50+ of my older 3D movies perfectly, but as more come out I find it shelved to the Panny 210.

I can't wait until myself or ANYONE updates this thread with the magic words..... "SAMSUNGS FIRMWARE UPDATE IS OUT!" Until then, it's the brakes, I even tested the regular Blu-rays & not 3D & the issues continue. I just got the email from BestBuy to post a review on the Samsung 6500. I think I might just do it & try to save some people the hassle, if you bought it & can still return it, I recommend doing it 100%. No matter how nice Samsungs customer service is, the product doesn't work!
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Old 11-20-2011, 02:40 AM   #97
kenny3001 kenny3001 is offline
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good thing i got an Insignia Brand

Last edited by kenny3001; 11-21-2011 at 10:41 AM.
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Old 11-21-2011, 01:46 AM   #98
rzordani rzordani is offline
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Quote:
Originally Posted by jhorvath View Post
OK... So I took the player back to Hhgregg and they gave me a new one.

HP BR set 1-8 worked perfectly.

Tried Cars2 3D and it worked, tried the regular blu ray and it worked... took the regular blu ray out, put it back in and it wouldn't work. neither would any of the HP movies.... so something with the regular blu ray Cars2 disc causes some MAJOR issues on this machine.

I upgraded the firmware to the Oct 18 (latest on the web site) and can play the HP blu ray discs.... afraid to try the Cars2 discs that it might screw up the machine again.

this is nuts.....

anyone else have this type of problem?
I have the BD-D6500 and have the exact same problem. I can play BR's as long as I don't play the Cars 2 BR. After that disc is inserted it plays fine the first time. Reinsert it or power off and the disc will not play (stuck on Disney castle screen). I've also found that several other BR's will not play though I have others that will. The only way I've found to reset is to pull the power plug from the wall and reinsert. After doing that it will play all BR's...as long as the Cars 2 BR stays in its case. Wish they would fix this...
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Old 11-21-2011, 03:52 AM   #99
thebard thebard is offline
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Quote:
Originally Posted by rzordani View Post
I have the BD-D6500 and have the exact same problem. I can play BR's as long as I don't play the Cars 2 BR. After that disc is inserted it plays fine the first time. Reinsert it or power off and the disc will not play (stuck on Disney castle screen). I've also found that several other BR's will not play though I have others that will. The only way I've found to reset is to pull the power plug from the wall and reinsert. After doing that it will play all BR's...as long as the Cars 2 BR stays in its case. Wish they would fix this...
The fact that this manifests for both of you after the disc has been played once indicates that it has something to do with data written... the only place that should happen on the player is in the internal persistent storage. Have you tried:

Settings > BD Data Management > Delete BD Data.

I realize it's just a workaround until the firmware is updated, but if it works it may save you (and others) some grief...
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Old 11-22-2011, 01:43 AM   #100
jljjs1976 jljjs1976 is offline
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dude... YES! I have the latest firmware, a new model of bluray player and have bought and returned twice because it has breaks in the audio and slight skipping.
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