Star Trek The Next Generation Season 1 Amazon.de Steelbook exclusive Aug 20 pre-order - Page 5 - Blu-ray Forum

ricster · 09-07-2012, 12:53 PM

Quote:

Originally Posted by reeco

Just recieved my copy, also has the dent on the front caused by the pin badge, cant believe they were stupid enough to pack it that way

Thank you. Mines the same. Absolutely stupid.

Is your spine okay? Mines creased and has streaks on it.

aaron158 · 09-07-2012, 01:23 PM

Quote:

Originally Posted by ricster

Thank you. Mines the same. Absolutely stupid.

Is your spine okay? Mines creased and has streaks on it.

my copy was mint other then the dint and paint chip. pushing behind the dint flatened it out but doesn't help with the chip in the paint.

amazon shipped out my replacement this morring with normal shipping probly going to be damaged still i asked the guy to speak to the shipping people for me and see if they can pull pin out he said he would try but no guarrenty it would happenso chances are it will be the same.

no reply yet out of paramount.

reeco · 09-07-2012, 02:11 PM

Quote:

Originally Posted by ricster

Thank you. Mines the same. Absolutely stupid.

Is your spine okay? Mines creased and has streaks on it.

My spine is fine luckily, I e mailed amazon.de but no reply yet

reeco · 09-07-2012, 02:16 PM

Just got a reply from amazon.de, they told me they will refund me and theres no need to return the damaged steelbook as it would cost to much to return

Trevulate · 09-07-2012, 02:37 PM

Arrived today with scratches from the pin badge...have sent an e-mail to through their Contact Us page. Awaiting a response. Any ideas on how long they take to reply?

Steve

reeco · 09-07-2012, 02:38 PM

Quote:

Originally Posted by Trevulate

Arrived today with scratches from the pin badge...have sent an e-mail to through their Contact Us page. Awaiting a response. Any ideas on how long they take to reply?

Steve

they only took about 1 hour for me

Trevulate · 09-07-2012, 02:43 PM

just got a response. 2 options, a refund of 7 Euros or i return the product...not happy!

aaron158 · 09-07-2012, 03:15 PM

Quote:

Originally Posted by Trevulate

just got a response. 2 options, a refund of 7 Euros or i return the product...not happy!

email again and just say its going to cost u more to ship it back then the item is worth they will cave.

KevinM · 09-07-2012, 03:21 PM

Quote:

Originally Posted by Trevulate

just got a response. 2 options, a refund of 7 Euros or i return the product...not happy!

I initially was told that I had to return the item to Amazon, (at Amazon's expense...I would have to pay for the shipping initially, and Amazon would refund the shipping cost to me), so I told them that I require it to be sent trackable and signed for, as it was an expensive item, and that it was going to cost 40 Euros to do this...

They e-mailed me back, and told me just to "dispose" of the item as the return shipping cost was too high, and my refund has now gone through...

I suggest you e-mail back with something similar and see what they say.

KevinM · 09-07-2012, 05:48 PM

Has anyone removed the FSK12 sticker on the front?

I don't want to remove any more paint than is already off by removing this sticker and it taking paint with it, but I also don't want this sticker on the front either!

aaron158 · 09-07-2012, 05:53 PM

i did it came off really easy its not super strong glue so should come off with not alot of effort. didn't leave any goo behind either.

just sitting down to what the first episode and the sound and video is amazing. even with the disspoitment of how the steelbook was packaged and it coming damaged for all of us that at least we can finaly enjoy watching the episode in full hd.

i saw a few people have put reviews of the steel up on amazon saying the same thing that theres go dinted from the pin. mabey if we all do and also leave packaging feedback mabey amazon will do something about it. going to suck if they don't do the rest of the season in steelbook to.

nametag · 09-07-2012, 06:13 PM

Quote:

Originally Posted by aaron158

the raiting is removeable.

no german on the front or spine. but all the info on the card is also printed on the back of the steelbook it self and its in german

Ah ok, German writing on the case is a no go for me. Probably a good thing as it'll save me a ton of money getting all of these as steelbooks!

aaron158 · 09-07-2012, 06:19 PM

Quote:

Originally Posted by nametag

Ah ok, German writing on the case is a no go for me. Probably a good thing as it'll save me a ton of money getting all of these as steelbooks!

german writing doesn't bother me as long as its not the title of the movie on the front hate when they do that in german.

Trevulate · 09-07-2012, 10:56 PM

Quote:

Originally Posted by aaron158

german writing doesn't bother me as long as its not the title of the movie on the front hate when they do that in german.

I don't know, these German releases with GERMAN writing on...what has the world come to!

KevinM · 09-08-2012, 04:15 PM

Has anyone tried taking the steelbook apart and attempting to repair (or at least reduce) the dent?

Is it even possible to take the steelbook apart? I don't want to force anything in case I break it...

Thanks

aaron158 · 09-08-2012, 04:36 PM

Quote:

Originally Posted by KevinM

Has anyone tried taking the steelbook apart and attempting to repair (or at least reduce) the dent?

Is it even possible to take the steelbook apart? I don't want to force anything in case I break it...

Thanks

i just pushed my finger on the plastic behind the dint and i was able to flaten it out to the ponit were its not dinted but doesn't do much for the paint chip though.

u could probly use the cc bank card meoth for taking apart normal steelbooks if needed. never really tried on a jumbo steelbook though.

KevinM · 09-08-2012, 05:23 PM

Quote:

Originally Posted by aaron158

i just pushed my finger on the plastic behind the dint and i was able to flaten it out to the ponit were its not dinted but doesn't do much for the paint chip though.

u could probly use the cc bank card meoth for taking apart normal steelbooks if needed. never really tried on a jumbo steelbook though.

Thanks...I'll give that a try

danno8222 · 09-09-2012, 04:00 AM

has anyone opened the Steelbook?

i want to know if the plastic is Black or Clear with some inside art?

thanks

MrBrown · 09-09-2012, 08:27 AM

The plastik is black.

Hope further Seasons they put the Pin faced down to the steelbook. Even if it just a small dent, it is a f* dent!

It seems as if the PIN collection registration only allows GErman, Switzerland and Austrian Adresses.

Trevulate · 09-09-2012, 01:19 PM

Quote:

Originally Posted by KevinM

I initially was told that I had to return the item to Amazon, (at Amazon's expense...I would have to pay for the shipping initially, and Amazon would refund the shipping cost to me), so I told them that I require it to be sent trackable and signed for, as it was an expensive item, and that it was going to cost 40 Euros to do this...

They e-mailed me back, and told me just to "dispose" of the item as the return shipping cost was too high, and my refund has now gone through...

I suggest you e-mail back with something similar and see what they say.

All sorted. They asked my to donate the steelbook to a local charity/good cause or dispose of it correctly. Full refund issued.

09-07-2012, 02:43 PM	#87
Trevulate Member Member since:Sep 2009 Location:Great Britain Blu-ray collection:1	just got a response. 2 options, a refund of 7 Euros or i return the product...not happy! Last edited by Trevulate; 09-07-2012 at 02:46 PM.

09-07-2012, 05:53 PM	#91
aaron158 Contributor Top contributor Member since:Aug 2011 4K collection:2 Blu-ray collection:1378 DVD collection:166 Trading Score:12	i did it came off really easy its not super strong glue so should come off with not alot of effort. didn't leave any goo behind either. just sitting down to what the first episode and the sound and video is amazing. even with the disspoitment of how the steelbook was packaged and it coming damaged for all of us that at least we can finaly enjoy watching the episode in full hd. i saw a few people have put reviews of the steel up on amazon saying the same thing that theres go dinted from the pin. mabey if we all do and also leave packaging feedback mabey amazon will do something about it. going to suck if they don't do the rest of the season in steelbook to. Last edited by aaron158; 09-07-2012 at 05:57 PM.

09-07-2012, 02:16 PM	#84
reeco Active Member Member since:Nov 2010 Location:England Blu-ray collection:1	Just got a reply from amazon.de, they told me they will refund me and theres no need to return the damaged steelbook as it would cost to much to return

09-07-2012, 02:37 PM	#85
Trevulate Member Member since:Sep 2009 Location:Great Britain Blu-ray collection:1	Arrived today with scratches from the pin badge...have sent an e-mail to through their Contact Us page. Awaiting a response. Any ideas on how long they take to reply? Steve

09-07-2012, 05:48 PM	#90
KevinM Active Member Member since:Aug 2012 Location:Scotland Trading Score:29	Has anyone removed the FSK12 sticker on the front? I don't want to remove any more paint than is already off by removing this sticker and it taking paint with it, but I also don't want this sticker on the front either!

09-08-2012, 04:15 PM	#95
KevinM Active Member Member since:Aug 2012 Location:Scotland Trading Score:29	Has anyone tried taking the steelbook apart and attempting to repair (or at least reduce) the dent? Is it even possible to take the steelbook apart? I don't want to force anything in case I break it... Thanks

09-09-2012, 04:00 AM	#98
danno8222 Member Member since:Aug 2011	has anyone opened the Steelbook? i want to know if the plastic is Black or Clear with some inside art? thanks

09-09-2012, 08:27 AM	#99
MrBrown Expert Member Top contributor Member since:Jun 2010 Location:Germany Blu-ray collection:731 DVD collection:49 Blu-ray reviews:1	The plastik is black. Hope further Seasons they put the Pin faced down to the steelbook. Even if it just a small dent, it is a f* dent! It seems as if the PIN collection registration only allows GErman, Switzerland and Austrian Adresses.

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