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Old 09-01-2015, 03:54 PM   #1201
ryanmcv ryanmcv is online now
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Quote:
Originally Posted by StankYouSmellyMuch View Post
Does this sound about right?

Pre-order in-store by getting the pre-order card = BestBuy doesn't set it aside

Pre-order online for in-store pick up = BestBuy will most likely set it aside if it doesn't get canceled
Yep, this has pretty much always been the case. I don't know why people are surprised that Best Buy is not setting aside steelbooks for the "pre-order cards." In practice, these cards do not actually constitute a "pre-order" and Best Buy's computer system has no way to track who purchased these cards or how many have been purchased. The cards are just a way to get people to pre-buy the movie at full price by enticing them with an early digital copy. Then, you have to go back into the store on release day, which greatly increases the odds that you'll make some impulse purchase in addition to the movie that you already paid for. It's Marketing 101, folks, and the system is designed to favor the retailer.

For other examples of horror stories with Best Buy "pre-order cards," see:
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Old 09-01-2015, 03:54 PM   #1202
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Quote:
Originally Posted by dandman1021 View Post
I got there early and made sure I was first in line. My little local reseller was got there 5 minutes after me. I saw him so as soon as I got in, I grabbed two (one for me, one for a buddy of mine) lfor myself, than grabbed the rest (about 7 total) when the guy came, 3 other people were behind him, I handed one to each of the the guys, including the reseller. I kept the last copy with me until i saw someone looking for the steels. Handed him the last copy, and I paid. The reseller was glaring at me in line, but hey I could really care less.
Amazing Story of the Day! Well done Buddy!
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Old 09-01-2015, 03:56 PM   #1203
Dynamo of Eternia Dynamo of Eternia is offline
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What happens if you don't have your card with you? Can you still pick it up? I paid with a credit card, so they should be able to look it up that way.
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Old 09-01-2015, 03:57 PM   #1204
DanTheMan DanTheMan is offline
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Quote:
Originally Posted by slop101 View Post
Man, I'm gonna be pissed if they haven't set aside my pre-order. But then, what would being pissed accomplish?

It's like that bit from Seinfeld;

[Show spoiler]Jerry: I don't understand. Do you have my reservation?

Rental Car Agent: We have your reservation, we just ran out of cars.

Jerry: But the reservation keeps the car here. That's why you have the reservation.

Rental Car Agent: I think I know why we have reservations.

Jerry: I don't think you do. You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them.
Truth pills.

Quote:
Originally Posted by Dynamo of Eternia View Post
What happens if you don't have your card with you? Can you still pick it up? I paid with a credit card, so they should be able to look it up that way.
I believe even an ID/Driver's License will suffice. Also, a confirmation number if you have one.
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Old 09-01-2015, 03:59 PM   #1205
Moleman1138 Moleman1138 is offline
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Same thing happened at my BB. Fortunately there were about 6 at 11:30am. I'm scared for my FURIOUS 7 steelbook preorder.
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Old 09-01-2015, 03:59 PM   #1206
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Quote:
Originally Posted by Dynamo of Eternia View Post
What happens if you don't have your card with you? Can you still pick it up? I paid with a credit card, so they should be able to look it up that way.
you need at least the receipt, without that youre screwed
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Old 09-01-2015, 04:00 PM   #1207
DanTheMan DanTheMan is offline
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Quote:
Originally Posted by henry00x View Post
you need at least the receipt, without that youre screwed
Depends if he ordered it online. In which case, a confirmation number after the order was placed should be fine, along with possibly an ID.
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Old 09-01-2015, 04:01 PM   #1208
henry00x henry00x is offline
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Quote:
Originally Posted by dantheman89 View Post
Depends if he ordered it online. In which case, a confirmation number after the order was placed should be fine, along with possibly an ID.
he said he doesnt have the card, which implies he ordered instore using the preorder cards, you need the receipt to pick that up or for a refund
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Old 09-01-2015, 04:02 PM   #1209
spiderfan1985 spiderfan1985 is offline
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Quote:
Originally Posted by henry00x View Post
you need at least the receipt, without that youre screwed
It sounds like people are getting screwed even with the receipt. It's sad that Best Buy has gone down this far and they are hiring people who clearly couldn't be paid to care anymore than they already do, which is at all. I should get myself hired at my nearest, but for some reason I can never get a foot in. Everyone seems to want it, but the bums end up getting in. I would single-handedly revolutionize the movie section and the way it's operated.
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Old 09-01-2015, 04:03 PM   #1210
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Yea huge ordeal but I got a copy. Went to the Best Buy 3 miles away at 10am and the girl said they had 1 out on the floor and it was gone. So I decide to drive to the one about 25 minutes away. Go in and they are all out but I find a hidden copy behind some regular editions. Awesome! Success! On my way back home I decide to stop again at my local shop to look at other stuff. I walk in and they have a huge cardboard shipper with 8 steels just siting there. The same girl who said they were out earlier felt bad and said "I wish I got your number! Usually they put the shippers out for me but it was in back". That's what I get for getting there early I guess. Oh well everything worked out for me, hope everyone has some luck today
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Old 09-01-2015, 04:04 PM   #1211
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guess I was wrong about being able to get a Steelbook in-store...I went to 3 Best Buy's in my area and all of them don't have them in stock except for those that pre-ordered...I wonder if it'll ever come in stock again
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Old 09-01-2015, 04:05 PM   #1212
DanTheMan DanTheMan is offline
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Quote:
Originally Posted by spiderfan1985 View Post
It sounds like people are getting screwed even with the receipt. It's sad that Best Buy has gone down this far and they are hiring people who clearly couldn't be paid to care anymore than they already do, which is at all. I should get myself hired at my nearest, but for some reason I can never get a foot in. Everyone seems to want it, but the bums end up getting in. I would single-handedly revolutionize the movie section and the way it's operated.
I like this optimism!
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Old 09-01-2015, 04:05 PM   #1213
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Quote:
Originally Posted by tedies View Post
Yea huge ordeal but I got a copy. Went to the Best Buy 3 miles away at 10am and the girl said they had 1 out on the floor and it was gone. So I decide to drive to the one about 25 minutes away. Go in and they are all out but I find a hidden copy behind some regular editions. Awesome! Success! On my way back home I decide to stop again at my local shop to look at other stuff. I walk in and they have a huge cardboard shipper with 8 steels just siting there. The same girl who said they were out earlier felt bad and said "I wish I got your number! Usually they put the shippers out for me but it was in back". That's what I get for getting there early I guess. Oh well everything worked out for me, hope everyone has some luck today
Did you get her number
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Old 09-01-2015, 04:06 PM   #1214
spiderfan1985 spiderfan1985 is offline
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Quote:
Originally Posted by TitusTroy View Post
guess I was wrong about being able to get a Steelbook in-store...I went to 3 Best Buy's in my area and all of them don't have them in stock except for those that pre-ordered...I wonder if it'll ever come in stock again
Well, others have mentioned, like Dantheman89 , that Warner will probably do a reissue of it after about a year maybe. You never really know.
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Old 09-01-2015, 04:08 PM   #1215
spiderfan1985 spiderfan1985 is offline
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Quote:
Originally Posted by dantheman89 View Post
I like this optimism!
I'm serious. I'm in that store so much I know where everything in that section is. Granted it is smaller than it has ever been and they don't change it hardly at all anymore. I would be the most helpful and enthusiastic movie department representative they could ever hope to find. And probably get my a** fired because other, lesser, employees would be so jealous they would band together to foist me out.
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Old 09-01-2015, 04:12 PM   #1216
TitusTroy TitusTroy is offline
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Originally Posted by spiderfan1985 View Post
Well, others have mentioned, like Dantheman89 , that Warner will probably do a reissue of it after about a year maybe. You never really know.
a year is too long ...don't know why Best Buy/Warner Bros. would not want to make more $$ by meeting demand
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Old 09-01-2015, 04:12 PM   #1217
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Was at BB 20 minutes after they opened. I had preordered my copy online (a first for me) but figured I'd rather pick one out myself - I'm OCD about the condition of my steel books. There were no steel books either on the New Release shelf or in the Fury Road cardboard standee right in front of the entrance. So I went to customer service and asked the clerk if they got any Fury Road steel books in. She said they only got in what was preordered (3 copies) and that I was the last person to pick up their order. Seriously? 3 preorder copies and that's it? I find that hard to believe. Why have all that space reserved on the shelf/standee for the steel book edition and not have more stock than preorders? I think their employees snatched them all up. Luckily my copy is in good condition - but had I not preordered it online I'd be SOL.
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Old 09-01-2015, 04:12 PM   #1218
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Quote:
Originally Posted by spiderfan1985 View Post
It sounds like people are getting screwed even with the receipt. It's sad that Best Buy has gone down this far and they are hiring people who clearly couldn't be paid to care anymore than they already do, which is at all. I should get myself hired at my nearest, but for some reason I can never get a foot in. Everyone seems to want it, but the bums end up getting in. I would single-handedly revolutionize the movie section and the way it's operated.
I think that hiring practice is intentional.....

They don't want employees actually helping customers [and effecting their bottom line]


I once heard a BB manager reprimand this employee a few feet away from me in the movies section for helping a customer pick out a [cheaper] BD/Dvd combo pack than the (higher priced) stand-alone DVD the guy was asking about, telling him he's paid to "not think about whats best for them, but us"
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Old 09-01-2015, 04:12 PM   #1219
Dynamo of Eternia Dynamo of Eternia is offline
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Quote:
Originally Posted by henry00x View Post
he said he doesnt have the card, which implies he ordered instore using the preorder cards, you need the receipt to pick that up or for a refund
Quote:
Originally Posted by spiderfan1985 View Post
It sounds like people are getting screwed even with the receipt. It's sad that Best Buy has gone down this far and they are hiring people who clearly couldn't be paid to care anymore than they already do, which is at all. I should get myself hired at my nearest, but for some reason I can never get a foot in. Everyone seems to want it, but the bums end up getting in. I would single-handedly revolutionize the movie section and the way it's operated.
I don't have either with me. I'm at work, going to BB on my lunch break. I won't be able to go home first to get the card (and even if I could, I'm not 100% sure where I left it, though I know it's still around).

I'm going to print up a copy of the email that I got with the digital copy code and try my luck. I have my ID as well. If they give me a hard time, I'll raise one hell of a fit.

I know it's "my bad" for not having the card with me, but none the less, they NEED to have a contingency plan for this sort of thing. There is no reason why I shouldn't be able to show my ID and have that work. A card and/or receipt can easily be misplaced over the course of a month.
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Old 09-01-2015, 04:12 PM   #1220
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Got one!! I'll post details later. Wow, I'm so happy!!
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