"The Return of CHCanada.com" Thread

[Steve46]

Originally Posted by SavvyGuy

Are you trying to take my job Steve??

Hehe, no thanks. You do a great job.

[SavvyGuy]

Originally Posted by underoath

yes that does make sense...now

however, with no phone call, no email to inform me of this what does one expect

and moreso no care to alleviate this problem...considering the fact that I was expecting this package for over a month

to be honest, the prices aren't worth it when considering the lack of customer service and care for the people paying

Underoath - I think I have all your details in your PM - I wouldn't worry too much about having the order shipped out again in full at the same price - simply give me your OK and I'll take care of it!!

[beanzzz]

Just checked up on my order for G.I. Joe and it looks like its still on backorder.

[underoath]

Originally Posted by SavvyGuy

Underoath - I think I have all your details in your PM - I wouldn't worry too much about having the order shipped out again in full at the same price - simply give me your OK and I'll take care of it!!

I appreciate the good news, Savvy

I sent you a PM to confirm.

Can you also check to make sure the previous credit was applied to my credit card? Because it has yet to show up as of today.

[bajor27]

Originally Posted by MasterSandman

Anyone know if Public Enemies will be $13.99 next week too? My credit card expired and I won't have one until next week...

It will only be there until the update on Monday Jan 25th. It's pretty much guaranteed to go up again on that day.

[MasterSandman]

Originally Posted by bajor27

It will only be there until the update on Monday Jan 25th. It's pretty much guaranteed to go up again on that day.

Found it for $13 on the Trading Forum =)

Hopefully I have a card by the time Star Trek hits that price!

[Topgun]

Savvy can you talk with somebody at CineEtCie to see what's going on with our backorder blu ray's over there???(been waiting for G.I.Joe for 35 days now grrrrrr)

[SavvyGuy]

Originally Posted by Topgun

Savvy can you talk with somebody at CineEtCie to see what's going on with our backorder blu ray's over there???(been waiting for G.I.Joe for 35 days now grrrrrr)

On it - French stock usually replenishes faster as we control that up here - I'll get back to you.

[Topgun]

Thanks savvy.Im also waiting for angels & Demons From them(2 weeks) and it looks like its backorder too.

[SavvyGuy]

Originally Posted by Topgun

Thanks savvy.Im also waiting for angels & Demons From them(2 weeks) and it looks like its backorder too.

Was this from CineEtCie as well?

[Topgun]

Yes

[MoviefanSam]

I ordered Funny People and Angels and Demons from Cinecite the week they were $13.99 - I received Funny People at least a week ago, still no sign of Angels.

[deathmachine]

SavvyGuy, I'm also waiting for two copies of G.I.Joe from the french site...

[Topgun]

Any news for us Savvy???

[HTFUN]

Looks like Inglorious Bastards made it as one of chcanada's $13.99 selections this week.

[Steve46]

Originally Posted by HTFUN

Looks like Inglorious Bastards made it as one of chcanada's $13.99 selections this week.

Just six weeks after release

[underoath]

I got all my previous orders this week...so I'm back in the CH game.

Ordered:

Inglourious Basterds

and The Warriors

free shipping is still in effect btw

[holycowers]

Just wondering if anyone got their Kung Fu Panda yet. I ordered it 3 weeks ago when the price went down to 13.99. I got a back ordered notice along with the other title I bought with.

Thanks

[holycowers]

so i contacted their "live help" and this is how it went....



Please wait for a site operator to respond.
You are now chatting with 'Roberta'
Roberta: Hi how may i help you
Kevin: hi
Kevin: i just wanted to know if kung fu panda has been shipped out yet
Kevin: my order number is 11065
Roberta: ok please hold
Roberta: Kung fu panda is not shown on this order number
Kevin: reallY?
Kevin: i ordered it along with Defiance though
Kevin: i got defiance a week after the order date
Roberta: this order number consists of District 9, earth, life after people, the day earth stood still, the galapagos, and wild china
Kevin: ummm..
Roberta: when did u place this order
Kevin: this is what i see on the order details screen
Kevin: Order #11065 Reorder Date Ordered: January 06, 2010 Total: $31.62 Tax: $3.64 SKU Name Qty Price 636760 Defiance (2008) - Blu-ray 1 $13.99 635293 Kung Fu Panda - Blu-ray 1 $13.99
Roberta: please hold
Roberta: I have found the correct order
Roberta: kung fu panda is on back order.
Roberta: There are no set dates of when new stock will arrive
Kevin: ok
Kevin: but chcanada already charged me for the movie already though
Roberta: yes, that is how they bill
Kevin: to be honest
Roberta: as soon as the order is placed by you, they charge your card
Kevin: i dont understand how can chcanada charge for something they dont even have in stock
Kevin: so my question is if a month or two passes and chcanada still doesnt have the order in stock what will i have to do
Roberta: you are able to cancel the item if you wish, and a refund will be provided.
Kevin: if chcanada does send out the order is there a way for me to know? ie. notification or email?
Roberta: an email will be sent
Kevin: ok thanks
Roberta: You are welcome



this sucks

[HDmark]

I'm impressed with the number of pre-orders added this week! To name a few:

The Invention of Lying
The Informant
African Queen
CLASH OF THE TITANS!!!
Capitalism: A Love Story
Where the Wild Things Are

Nice.