A Touch of Zen (Eureka - MoC) LIMITED EDITION: 2,000 COPIES

[the blob]

I reordered mine at Amazon using the £10 off £50 code and it's been saying that it will dispatch today ever since.

One other bit of good news is that while being unavailable, the price seems to have gone down to £17.35.

[reason108]

Preparing for dispatch

[rapta]

Just talked to them on chat. I should be refunded the difference automatically under Pre-Order Price Guarantee, and if not then I can contact them for a refund. Apparently mine is being dispatched soon, which is good news, and I ordered this with a £5-off code so £12.35 for my most anticipated release ain't bad!

[derek_1999]

Originally Posted by the blob

I reordered mine at Amazon using the £10 off £50 code and it's been saying that it will dispatch today ever since.

One other bit of good news is that while being unavailable, the price seems to have gone down to £17.35.

Mmm - anyone have a screengrab of the full item page showing the price drop?

Mine (pre-ordered months ago), so would like to be able contact Amazon with something to prove the price.

[ravenus]

Originally Posted by the blob

One other bit of good news is that while being unavailable, the price seems to have gone down to £17.35.

Originally Posted by derek_1999

Mmm - anyone have a screengrab of the full item page showing the price drop?

Mine (pre-ordered months ago), so would like to be able contact Amazon with something to prove the price.

Same here. It'd be nice to have something while contacting Amazon. They've charged me 16.86 (which is 20.23 minus 20% VAT). If the VAT-inclusive price is 17.35, I should have been charged 14.46 or thereabouts.

[rapta]

Originally Posted by derek_1999

Mmm - anyone have a screengrab of the full item page showing the price drop?

Mine (pre-ordered months ago), so would like to be able contact Amazon with something to prove the price.

Talk to them on chat. Just say what I said, something like "This item has dropped to £17.35 but my order hasn't been adjusted to reflect this price" or something to that effect. They acknowledged the price was at £17.35 when I contacted them, and said the transcript of our conversation would be proof enough if I wasn't automatically refunded.

[derek_1999]

Originally Posted by rapta

Talk to them on chat. Just say what I said, something like "This item has dropped to £17.35 but my order hasn't been adjusted to reflect this price" or something to that effect. They acknowledged the price was at £17.35 when I contacted them, and said the transcript of our conversation would be proof enough if I wasn't automatically refunded.

I'll give it a try - I normally contact via email (it's easier), but I'll give live chat a try! Thanks.

Edit - contacted by email (my bad - I couldn't find the pre-order item to contact them in my orders - O just wasn't going far enough back - so decided I'd use email and that way there's a communication thread to follow. I simply said something similar to Rapta - #This dropped to 17.35 - and my price hasn't been updated - and the item is still dispatching' etc.

Will update when I get a reply.

[nishomac]

Omg my one changed to 17.35

[malcy30]

They have updated my price to 17.35 at Amazon, but still not processing, so the delivered tomorrow looks unlikely. Annoyed as I am a Prime customer so supposed to get the next day delivery.

[CouncilSpectre]

Originally Posted by malcy30

They have updated my price to 17.35 at Amazon, but still not processing, so the delivered tomorrow looks unlikely. Annoyed as I am a Prime customer so supposed to get the next day delivery.

Wouldn't worry, I've had stuff before now that's. Not dispatched until the early hours of the morning and it still turned up on the day. If it's their own logistics then as long as it's on the truck that leaves the distribution centre at the start of the day then you'll get it. Mine hasn't dispatched yet but I'm still confident that it'll arrive tomorrow

Edit: unless it's coming to your Stockholm address in which case....

[PissedOffPeoN]

They sent mine i-parcel just like my deep red order :O

[ravenus]

Now back in stock at Amazon at 19.99GBP. I've sent them an e-mail regarding the pre-order price difference, hope to hear soon on that.

[Spiderwalk]

My local HMV said they weren't sent any copies at all!.

[Judex]

Originally Posted by Spiderwalk

My local HMV said they weren't sent any copies at all!.

Same here. I asked in store this morning. Was told they weren't getting any.
Ended up ordering it from Eureka so I didn't miss out.

[RazorwireRyan]

Sounds like this is in high demand! Glad I chose to pick it up immediately.

[Spiderwalk]

Originally Posted by Judex

Same here. I asked in store this morning. Was told they weren't getting any.
Ended up ordering it from Eureka so I didn't miss out.

I did exactly the same thing.

[derek_1999]

Update on my copy.

Just had a mail from Amazon saying 'as a once only' they're refunding me £2.88 (to bring the purchase price to 17.35).

Just had a look at my account and they've added this already... hopefully it ship at some point today/tonight (I'm on Prime).

I was going to send a reply mail to Amazon saying that the price should have auto adjusted to the lowest price - especially as it's still live and hasn't shipped yet.. but decided it was useless, as they've already rectified the error in another way (partial refund).

It does make me ponder how robust their pre-order guarantee system is, as some on the board had their prices adjusted and others didn't.

[grim_tales]

Mine shipped and it was still £20.33 or something

[malcy30]

Originally Posted by CouncilSpectre

Wouldn't worry, I've had stuff before now that's. Not dispatched until the early hours of the morning and it still turned up on the day. If it's their own logistics then as long as it's on the truck that leaves the distribution centre at the start of the day then you'll get it. Mine hasn't dispatched yet but I'm still confident that it'll arrive tomorrow

Edit: unless it's coming to your Stockholm address in which case....

I am back home in UK every 2nd weekend, so get the stuff delivered to my UK address and then can bring back and watch here

[malcy30]

I don't know why everyone is panicking as the Amazon pre-order price guarantee always kicks in and is based upon the lowest price up to 23.59 on release day. So anyone who has been charged the higher price will get the refund processed automatically tomorrow.