System Software Update v8.01

[Derb]

Originally Posted by partridge

If the console is connected to the internet in standby (mine is) then surely it should be able to pick up updates as soon as they are issued.

PS3 couldn't access the net while in standby, the auto update mechanism worked by turning itself on at a set time, checking for updates then eventually switching off again. Not how PS4 is meant to work at all.

While in standby, I can use the phone app from anywhere I happen to be, to install games, demo's etc, to my console. If I can do that, then surely when updates are made available, it's possible for every PS4 on standby to register these updates, see if it applies to an installed game and download it (and install it) if need be.

This is what Sony eluded to before the console was launched; that it would ALWAYS be ready to play because updates would take place while the machine was sleeping.

18 months later and it still doesn't. What is the point of standby if it can't do this simple task?

Actually.. Sony only promised you could play while the game is A) Downloading & B) Updating.

If the update file is something huge like 5-10 GB then I could understand being upset to find out it just started from launch. Most update files are less then 500 MB & take EST 5 min to download depending on your internet speed.

The "Check Update" feature (added in a few software updates ago) is helpful. If every single title you have installed finds an update then you need to

I currently have around 200 games installed & have not run into the problem you're describing on a daily basis.

Don't forget the PS4 now has 3 Rest Mode options so yeah there is a point to keeping it around otherwise no Suspend/Resume or Power to USB ports.

[Blu Lemmy]

Let it go Partridge, just let it go

[partridge]

Nooooooooooooooooooooooooo......

[owa]

I seem to be having more issues with 2.51 than I did with 2.50. I haven't had as many of the 3 beeps when shutting down (yet) but the What's New area fails to load more often and when it gets in this state, the activity for games and even the library won't load stuff properly. It doesn't really hang since I can leave it there for 10 minutes or so and it will usually eventually load (at least once or twice before it stops working completely). Also, most of the 3 beeps I get seem to occur when I try to do something like restart or shutdown when I get tired of waiting for whatever network activity was going on but taking forever. It's like it can't kill whatever is going on properly when it is in that state. I frequently end up in that state when trying to play DriveClub and accessing the leaderboards so it seems like to me that something isn't being cleaned up properly or handled correctly when it is being killed (aborted). Basically, it is a lot like the store issue I've always had, it's just more prevalent throughout the rest of the system now.

[owa]

Originally Posted by partridge

Nothing downloads in standby for me, downloads start when I turn on the console and yes, all my settings are set correctly. Meh

Hmm, while cleaning out the Library to clean up space, I tried some of the games I hadn't touched in quite a while to see if I wanted to keep them installed or not. To my surprise, some of the ones that hadn't been accessed in a while needed to be updated. So, I may be seeing what you've seen at least in some form anyway. It keeps my active ones up-to-date but now I'm wondering if there is some limit or condition. I would try changing the UI back to the original way with everything showing on one line to see if that changes anything but the list is just too unwieldy now. Oh, I guess it could also just be that it didn't work for a couple of games (i.e. more of game related issue...edit: actually, that's doubtful since one of them was The Playroom). Edit 2: There were actually a lot of them in the Library that I hadn't accessed in a while that needed to be updated.

[Derb]

Originally Posted by owa

I seem to be having more issues with 2.51 than I did with 2.50. I haven't had as many of the 3 beeps when shutting down (yet) but the What's New area fails to load more often and when it gets in this state, the activity for games and even the library won't load stuff properly. It doesn't really hang since I can leave it there for 10 minutes or so and it will usually eventually load (at least once or twice before it stops working completely). Also, most of the 3 beeps I get seem to occur when I try to do something like restart or shutdown when I get tired of waiting for whatever network activity was going on but taking forever. It's like it can't kill whatever is going on properly when it is in that state. I frequently end up in that state when trying to play DriveClub and accessing the leaderboards so it seems like to me that something isn't being cleaned up properly or handled correctly when it is being killed (aborted). Basically, it is a lot like the store issue I've always had, it's just more prevalent throughout the rest of the system now.

All online UI on PS4 has never run perfectly for me. Here are just 3 small examples,

Little things like loading What's New "on its own" without you having to press triangle button.
Most recent, "friends who play this game".. Well they now randomly disappear & come back.
I now have to link my YouTube with Sony from time to time to upload. Apparently this service gets Un-linked with Sony because they want offline access.


When you call it a night, exactly what are you doing to power down the PS4? Nevermind the stuff I wrote down below how I do it. Have you ever noticed a Silver + Red light on the console in any state wether on, off, rest..??

This is what I do when shutting down,

- Exit Game or App via PS Button.
- Press Options on Game or App & select Close Application.
- Hold PS Button for 2 seconds.
- Enter Rest Mode
- No Beeps. I hear a verification disc cycle check though before color changes to Orange when a disc is left inside.

[Havok83]

So does resume/suspend prevent automatic updates? I turned on my PS4 telling me there was a new update to download when I tried to go into the store when in the past, it would have already downloaded it for me

[Derb]

Originally Posted by Havok83

So does resume/suspend prevent automatic updates? I turned on my PS4 telling me there was a new update to download when I tried to go into the store when in the past, it would have already downloaded it for me

No it doesn't prevent.

I booted up from Suspend & got the "added to downloads" notification. Went to check the download & saw it was 90% complete.

The timing of when the update was sent out & you booting up the console.. Well there Ya go..

[owa]

Originally Posted by Derb

All online UI on PS4 has never run perfectly for me. Here are just 3 small examples,

[Show spoiler]Little things like loading What's New "on its own" without you having to press triangle button.
Most recent, "friends who play this game".. Well they now randomly disappear & come back.
I now have to link my YouTube with Sony from time to time to upload. Apparently this service gets Un-linked with Sony because they want offline access.


When you call it a night, exactly what are you doing to power down the PS4? Nevermind the stuff I wrote down below how I do it. Have you ever noticed a Silver + Red light on the console in any state wether on, off, rest..??

This is what I do when shutting down,

- Exit Game or App via PS Button.
- Press Options on Game or App & select Close Application.
- Hold PS Button for 2 seconds.
- Enter Rest Mode
- No Beeps. I hear a verification disc cycle check though before color changes to Orange when a disc is left inside.

Okay, I'll try to detail in this one post the issues I've had and what occurred before and after the updates. Hopefully I don't forget anything.

Note: I don't have any of these issues when I first boot the PS4. It is only after it has been used for a while gaming or whatever. That is part of the reason I think there's a cleanup type problem in their code.

Before the 2.5x updates:

• PS4 store didn't work properly usually only loading in a timely fashion just after booting. If I played a game or just let the system sit for a while I'd usually have to wait 10-15 minutes for it to load. Typically, I'd just shut it down and bring it back up to interact with the store. This occurs whether it is wired or wireless and I've even tried disabling the router firewall temporarily.
• Had trouble completing the checkout process in the store sometimes requiring me to add something to the cart, shut the PS4 down, bring it back up and then complete the checkout process. I didn't have this issue initially but one of the updates seemed to make using the store worse.
• Along with the regular store issue, trying to access the store within a game usually didn't work either.
• Occasionally I would have trouble accessing games that reside under the library.
• Accessing items under What's New sometimes would take a while before I could interact with them to "like" an item or make the video full-screen for example. Usually it would take a few minutes before I could do anything.

Note: I don't have any of these problems when I first boot the PS4, except, since 2.5x and when using the suspend mode, the What's New usually displays a message saying "Can't load" so I have to refresh it to get it to display. If I don't use the suspend mode, everything is fine when I first boot the PS4.

After the 2.5x updates:

• All of the pre-2.5x issues except I haven't had issues checking out at the store and accessing the store within a game frequently works now.
• What's New sometimes doesn't load, have to push the triangle to get it to load
• What's New sometimes acts like the store now where it takes 10-15 minutes to load
• Accessing Live becomes really sluggish with the thumbnail view not displaying the videos, just loading circles
• Sometimes the activities under the game tiles won't load or trying to access them, it seems like it is in the same state as the store where it just takes forever to load
• Frequently get 3 beeps when shutting down

I shut the PS4 down as follows: Return to the main menu of the game, press PS button to close the game, press PS button to enter rest mode or power off depending on which way I want to do it. If I use the suspend mode, I just press the PS button while still in the game and choose enter rest mode.

Edit: Also, except for the store issue which has been pretty constant for me since the PS4 was released, most of the other issues don't happen all the time although they're happening more frequently since 2.5x.

[Derb]

Originally Posted by owa

I shut the PS4 down as follows: Return to the main menu of the game, press PS button to close the game, press PS button to enter rest mode or power off depending on which way I want to do it. If I use the suspend mode, I just press the PS button while still in the game and choose enter rest mode.

Edit: Also, except for the store issue which has been pretty constant for me since the PS4 was released, most of the other issues don't happen all the time although they're happening more frequently since 2.5x.

Yes I have noticed these issues since the launch of 2.50 except checkout on PS Store.

I had the store idle long enough to time out. What happens there is when you leave items in your cart & browse other items for long periods of time, the system would wipe your cart empty or even boot you out completely. I think that's fixed. I have been getting more lag from the PS Store because Sony has added new sections for services like Music, PS Now.. I even had the Store crash once.

So just to be clear, you are closing the Game/App before you turn off or enter rest mode? There are 2 types.

-In the PS4 menu, press options, select "close application"
-Press Hold PS button for quick menu & select close app from there.

I've always done the first option. With 2.5 & 2.51 they added option 2.

The other bugs you encounter are all pretty much the same on my end regarding internet features. Sometimes the "What's New" does display on boot-up, sometimes it shows "Cannot Load" One thing is clear.. It is always a random issue that occurs regardless of what you do on the system. I usually have a game disc inside the system so I sometimes do not notice if it loads or not because the game tile will show once the disc is read. When you press triangle to refresh content, it should only take a few seconds. It may not have the latest info in say the last 30 minutes but should have the last hour.

I can't say if I have the problem of viewing other players stuff in What's New section. Basically I have not looked at every single tile. I have checked random videos & random trophies people got in games & sometimes I have to wait a bit for a video to load. This happens not just from the system but apps on phone & tablet.

What would be more concerning to me is the 3 beeps instead of all that Internet Fluff.

The 3 beeps is the indication that you are manually overriding the system to shut down when it is not ready.

[owa]

Originally Posted by Derb

[Show spoiler]Yes I have noticed these issues since the launch of 2.50 except checkout on PS Store.

I had the store idle long enough to time out. What happens there is when you leave items in your cart & browse other items for long periods of time, the system would wipe your cart empty or even boot you out completely. I think that's fixed. I have been getting more lag from the PS Store because Sony has added new sections for services like Music, PS Now.. I even had the Store crash once.

So just to be clear, you are closing the Game/App before you turn off or enter rest mode? There are 2 types.

-In the PS4 menu, press options, select "close application"
-Press Hold PS button for quick menu & select close app from there.

I've always done the first option. With 2.5 & 2.51 they added option 2.

[Show spoiler]The other bugs you encounter are all pretty much the same on my end regarding internet features. Sometimes the "What's New" does display on boot-up, sometimes it shows "Cannot Load" One thing is clear.. It is always a random issue that occurs regardless of what you do on the system. I usually have a game disc inside the system so I sometimes do not notice if it loads or not because the game tile will show once the disc is read. When you press triangle to refresh content, it should only take a few seconds. It may not have the latest info in say the last 30 minutes but should have the last hour.

I can't say if I have the problem of viewing other players stuff in What's New section. Basically I have not looked at every single tile. I have checked random videos & random trophies people got in games & sometimes I have to wait a bit for a video to load. This happens not just from the system but apps on phone & tablet.

What would be more concerning to me is the 3 beeps instead of all that Internet Fluff.

The 3 beeps is the indication that you are manually overriding the system to shut down when it is not ready.

Hmm, the only way I've ever closed a program is by holding down the PS button and then choosing close. While I minimize programs all the time with a quick press of the PS button, I didn't realize you could press options while it was minimized and close it that way until you mentioned it. Or, if I did know that at one point, I had forgotten it.

If that is what the 3 beeps mean then it kind of makes sense to me. It typically happens when the networking stuff like What's New is hanging or when I was having problems with the network stuff in DriveClub and I've closed it. I'll usually want to shut down or reboot to try to clear the issue. So, what I've been thinking is happening is just what you've described. I'm trying to reboot, shut down, etc. while whatever network task is still trying to complete in the background.

[MD-Blu]

I need help, when I turned on my PS4 a little while ago to update it, it got nearly completed and all of a sudden stopped and when I click on suggestions it said I should try to see if I'm connected to the internet (which I was) so I hit try again and it says the same thing.

When I go into try internet connections, it says failed, but what's weird is, I use the same internet service for my PS4 as I do on my PC and I'm not having no problems on my PC, just on my PS4.

Any suggestions is greatly appreciated.

[varmintx]

Originally Posted by MD-Blu

I need help, when I turned on my PS4 a little while ago to update it, it got nearly completed and all of a sudden stopped and when I click on suggestions it said I should try to see if I'm connected to the internet (which I was) so I hit try again and it says the same thing.

When I go into try internet connections, it says failed, but what's weird is, I use the same internet service for my PS4 as I do on my PC and I'm not having no problems on my PC, just on my PS4.

Any suggestions is greatly appreciated.

Sounds like you're going to need to update via usb flash:
https://www.playstation.com/en-us/su...m-updates/ps4/

[owa]

So the internet test fails? Which part and wireless or wired? I think the simplest thing to try is to power down the PS4 completely, reset your router and once it's back up, power the PS4 back on and see if it works then. If that doesn't work, maybe try going through the PS4 network setup again.

Edit: Actually, varmintx's idea is probably the easiest and fastest thing to do first.

[J2005]

Question has someone figured out how to get rid of/disable that stupid Discover message that you get when you first power on the system? it has been irking me since the 2.50 update

[owa]

Using the rest mode instead of powering it completely down is the only way I know of (to keep it from appearing).

[ratandjmt]

Originally Posted by J2005

Question has someone figured out how to get rid of/disable that stupid Discover message that you get when you first power on the system? it has been irking me since the 2.50 update

Nope. Just another thing I would like to remove.

Originally Posted by owa

Using the rest mode instead of powering it completely down is the only way I know of (to keep it from appearing).

I guess that is why I always see it. I never use rest mode because I always power down after use.

[Chocolatejas]

Originally Posted by ratandjmt

Nope. Just another thing I would like to remove.



I guess that is why I always see it. I never use rest mode because I always power down after use.

I don't use rest mode at the moment because I have a usb fan plugged into PS4. It still runs if in rest mode.

[owa]

Originally Posted by Chocolatejas

I don't use rest mode at the moment because I have a usb fan plugged into PS4. It still runs if in rest mode.

Just go to power save settings and then the section where you set what is available in rest mode. Turn off supply power to USB ports and your fan should turn off. I do that so the USB hub I have connected to the PS4 isn't always lit up (each port has a blue light on it).

[Derb]

Well this is interesting...

Pressing the button to take a screenshot does not show the picture capture icon on the screen anymore nor makes a sound.

No notifications from messages sent from friends.
No notifications of files being updated or installed.

I do have notifications on.
There is no picture notification option I am aware of.

Edit

Went into Rest Mode, got 2 beeps.

Waited a few minutes, booted back up, everything seems to work now. lol