Instawatch purchases

[DaBargainHunta]

Originally Posted by Chedwiggen

It won't work. I've been through everything possible to try and cancel an order from Walmart and still got the movies, some were even stuck who knows where and the customer service marked them as returned and sent me a new one and at times I got two. It's crazy but I did end up with a couple free blu's because of their customer service.

Lesson learned, I guess. We'll see what happens with this...

How can the world's largest retailer be so incompetent?

BTW, were you charged once, twice, anything like that?

[researchboy]

Originally Posted by Chedwiggen

It won't work. I've been through everything possible to try and cancel an order from Walmart and still got the movies, some were even stuck who knows where and the customer service marked them as returned and sent me a new one and at times I got two. It's crazy but I did end up with a couple free blu's because of their customer service.

So true, been through this sort of thing before as well. They are truly a $*** show, especially for being one of the largest companies in the world. Your order will never truly be cancelled, best to just get it and take it back to a store when IW doesn't work or something like that.

I've got their return process down, I start the return on my phone through their app, then all I have to do is scan the QR code (like Walmart pay), give them the movie (they sometimes look at it to see if it's been opened, most of the time they don't even care to check it), and then they put my balance on a Walmart gift card (I always use Paypal on Walmart's site).

[DaBargainHunta]

Originally Posted by researchboy

So true, been through this sort of thing before as well. They are truly a $*** show, especially for being one of the largest companies in the world. Your order will never truly be cancelled, best to just get it and take it back to a store when IW doesn't work or something like that.

I've got their return process down, I start the return on my phone through their app, then all I have to do is scan the QR code (like Walmart pay), give them the movie (they sometimes look at it to see if it's been opened, most of the time they don't even care to check it), and then they put my balance on a Walmart gift card (I always use Paypal on Walmart's site).

Any issues asking for a WM gift card or cash? Because I don't trust them to properly refund my PayPal.

[Chedwiggen]

Originally Posted by DaBargainHunta

Lesson learned, I guess. We'll see what happens with this...

How can the world's largest retailer be so incompetent?

BTW, were you charged once, twice, anything like that?

On the ones they marked returned I was only charged for the replacement and when something is marked returned I don't see how you can return it so I kept it. Now the thing is having been through this several times I go to the chat to try to make sure an item is truly going to be canceled though there was one I had trouble with getting so I tried to have them just cancel it which they told me they would but I kept pushing because of past experiences and they told me if I received it I can keep it for free which I wasn't expecting but fine, took some screencaps of that conversation in case I needed it for proof later on. They did try to charge me for that one but I fought it and got it for free, not sure if it was worth it for having to deal with them but it was what it was. So in the end I got Despicable Me 3 and double copies of The 5th Wave and The Osiris Child for free.

[researchboy]

Originally Posted by DaBargainHunta

Any issues asking for a WM gift card or cash? Because I don't trust them to properly refund my PayPal.

They don't refund to PayPal, they often put it directly onto a Wal-Mart gift card, sometimes they ask if I want a gift card or cash.

[researchboy]

Literally, just tested The Front Runner Blu-Ray and Overlord 4K and got Instawatches instantly.

[DaBargainHunta]

Originally Posted by researchboy

They don't refund to PayPal, they often put it directly onto a Wal-Mart gift card, sometimes they ask if I want a gift card or cash.

That sounds painless enough. Thanks.

Originally Posted by researchboy

Literally, just tested The Front Runner Blu-Ray and Overlord 4K and got Instawatches instantly.

So, I guess I can confirm that The Sopranos does not come with IW, because I never got it - instantly or otherwise.

Update: Ugh, my PayPal was already charged by Walmart.com. What an awful company.

[researchboy]

Originally Posted by DaBargainHunta

That sounds painless enough. Thanks.


So, I guess I can confirm that The Sopranos does not come with IW, because I never got it - instantly or otherwise.

Update: Ugh, my PayPal was already charged by Walmart.com. What an awful company.

Yeah, they charge Paypal right away.

Sopranos is "set up" for Instawatch, but doesn't actually work. I don't think the UPC they've entered in for the series box set matches what they are selling. You might try to fight them on it, but odds are they'll give you the run around and lie saying they don't offer it for that show.

[researchboy]

Here's some recent additions that work online, sorry I didn't get around to testing until today.

Blood Brother (Blu-Ray)
Mid90s (Blu-Ray)
Time Freak (Blu-Ray)

I think the Suspiria (Blu-Ray) also works but wasn't able to test since it's not in stock online at the moment.

[kevin87]

Originally Posted by researchboy

Literally, just tested The Front Runner Blu-Ray and Overlord 4K and got Instawatches instantly.

I still haven't gotten IW for Overlord 4K. I put in a cancellation request but if I still get it, I'll just return it in store. Maybe since I bought it with something else, it broke my IW redemption or something. I usually wait until release day and order if my store doesn't get them in, but since they were both "early access" on Vudu I thought they'd both work but for some reason they didn't. Oh well. Lesson learned lol

[reneeatworld]

Originally Posted by DaBargainHunta

Is this actually giving IW? I just ordered it, and nothing yet.

No indication during/after the order either.

Update: Changed my mind and requested cancellation. We'll see how that goes. (Probably not well, lol.)

Update 2: "Cancellation pending" even though I did it within minutes. Walmart.com truly sucks.

I ordered The Sopranos series at Walmart, and didn't receive Instawatch. I figure it was included since somebody had previously posted that it was Instawatch available. Luckily I used site-to-store so I'm not going to deal with the hassle of returning disc media. I'm going to let the order expire until they send it back and issue a refund.

[benderal]

Originally Posted by kevin87

I still haven't gotten IW for Overlord 4K. I put in a cancellation request but if I still get it, I'll just return it in store. Maybe since I bought it with something else, it broke my IW redemption or something. I usually wait until release day and order if my store doesn't get them in, but since they were both "early access" on Vudu I thought they'd both work but for some reason they didn't. Oh well. Lesson learned lol

I just don't get it. I ordered Overlord 4k like 24hrs ago and nothing. I want to cancel and reorder, but I would still have to return the movie to the store. And then if I got an instawatch on the second order they would probably take that away from me when i returned the first disc. This has happened to me twice!
So annoying that it works for some, but not for all.

[Skurvey]

Just so you know, writing HBO for any series that has digital codes, they will send you one even if you bought the series before digital age like the first season of Game of Thrones.

[kenbenobi]

Originally Posted by Skurvey

Just so you know, writing HBO for any series that has digital codes, they will send you one even if you bought the series before digital age like the first season of Game of Thrones.

I've been meaning to do that for several shows. I should see which shows have "redeem" buttons on Vudu, so I know what they might have to offer...

[DaBargainHunta]

My Sopranos order shipped, even though I requested cancellation. On top of that, it doesn't arrive until Tuesday despite me ordering with the promise of two-day Saturday delivery.

Amazon isn't perfect, but cancellations there generally work and their dates are generally accurate or better. (There are exceptions, but it's night and day compared to Walmart.com.) It's amazing how bad Walmart is at this whole internet thing. I'm actually astounded.

[researchboy]

Originally Posted by DaBargainHunta

My Sopranos order shipped, even though I requested cancellation. On top of that, it doesn't arrive until Tuesday despite me ordering with the promise of two-day Saturday delivery.

Amazon isn't perfect, but cancellations there generally work and their dates are generally accurate or better. (There are exceptions, but it's night and day compared to Walmart.com.) It's amazing how bad Walmart is at this whole internet thing. I'm actually astounded.

Walmart's shipping estimates are usually off, you might still get it Monday. But yes, their website is pure garbage and their inability to cancel orders is ridiculous. I've made several comments to their customer support that they'd "pass on to their supervisors" but obviously nothing is going to change.

[DaBargainHunta]

Originally Posted by researchboy

Walmart's shipping estimates are usually off, you might still get it Monday. But yes, their website is pure garbage and their inability to cancel orders is ridiculous. I've made several comments to their customer support that they'd "pass on to their supervisors" but obviously nothing is going to change.

It's ridiculous. I guess I'll stick to ordering food and other basics from them.

Then again, they recently sent me a three-pack of granola bars that was set expire in less than a month (we're talking 36 bars) - and their chat was pretty useless about resolving that issue too.

[reneeatworld]

Originally Posted by Skurvey

Just so you know, writing HBO for any series that has digital codes, they will send you one even if you bought the series before digital age like the first season of Game of Thrones.

How does one get in on that? Do they ask for a picture of the proof of purchase, or picture of proof of item with UPC? I'd rather have everything ready and sent in one email, instead of having to go back and forth with them and delay any further.

[Chedwiggen]

Originally Posted by reneeatworld

How does one get in on that? Do they ask for a picture of the proof of purchase, or picture of proof of item with UPC? I'd rather have everything ready and sent in one email, instead of having to go back and forth with them and delay any further.

I asked them if they were going to enable uv for Strike Back season 5 since it came labeled as uv. They wrote back asking for a photo of the code and a piece of paper with my email address written on it, I threw in the actual blu-Ray case as well and they sent me a new code.
Figured I wasn't going to get anywhere with them so I put the code in my nephews account and that was that.

[jawhisna]

If I could get the Overlord IW to work, would the IW Be HD or UHD?