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Old 09-13-2019, 02:43 PM   #10021
Markgway Markgway is offline
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Quote:
Originally Posted by saltysam View Post
have you previously used the discount using the same email address?
Yes. Zoom told me the offer is no longer valid. Fair enough. But that's not what it said when I ordered. Obviously I'll know not to bother in future. But on this occasion they owe me a pound.
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Old 09-13-2019, 02:45 PM   #10022
saltysam saltysam is offline
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we'll do a markaid for your quid if Zoom don't refund
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Old 09-13-2019, 03:29 PM   #10023
Rutger Lundgren Rutger Lundgren is offline
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Quote:
Originally Posted by Markgway View Post
Yes. Zoom told me the offer is no longer valid. Fair enough. But that's not what it said when I ordered. Obviously I'll know not to bother in future. But on this occasion they owe me a pound.
I'm curious to see how this gets resolved, because I pre-ordered the Godzilla set using the code while the offer was still valid (no PayPal, card). That would be quite a bit more than one pound.
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Old 09-13-2019, 03:40 PM   #10024
UpsetSmiley UpsetSmiley is online now
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Here guys take my Amazon 4K Blu-ray code

ESMG-YDZWN9-2NL6BM
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Old 09-13-2019, 03:42 PM   #10025
chip75 chip75 is offline
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Quote:
Originally Posted by Markgway View Post
Zavvi got back to me pretty quick. They've cancelled my order as requested and will issue a refund within a few days. Fair play.

Zoom got back to me pretty quick, too... they told me there was a pre-purchase warning at checkout that the code had not be applied/was not applicable. That's not true. If it had said that I wouldn't have expected any discount, would I? It's not the price, it's the principle. I don't like to be charged more than I agreed to pay. That's against the law. Another e-mail...
Had you signed in? The code can work before you sign-in and then gets removed at check-out.
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Old 09-13-2019, 04:30 PM   #10026
saltysam saltysam is offline
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Code still works if you can be bothered to order with a different email address each time. i'm sure they'll close that loophole soon too, i'm not bothered, it was always meant to be a one time code and i've probably saved hundreds over the last couple of years.
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Old 09-13-2019, 04:32 PM   #10027
Markgway Markgway is offline
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Quote:
Originally Posted by saltysam View Post
we'll do a markaid for your quid if Zoom don't refund
Cheeky bastard!
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Old 09-13-2019, 04:36 PM   #10028
Markgway Markgway is offline
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Quote:
Originally Posted by chip75 View Post
Had you signed in? The code can work before you sign-in and then gets removed at check-out.
Honestly not sure. But at no point did I see any THIS SHIT AIN'T VALID notice. The last total I saw was 8.99. Only when I got my confirmation e-mail did it say 9.99. I don't expect to get anything back as I can't prove I didn't see what they said I should've seen. Although you have to wonder what kind of customer service would call a customer a liar over a pound!
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Old 09-13-2019, 04:43 PM   #10029
saltysam saltysam is offline
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You are right,it doesn't tell you. Same thing happened to me when ordering JW3.I've took it on the chin as it was only ever meant to be a one only deal. Howver as i've said,for now there's still the loophole of using a different email addy.
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Old 09-13-2019, 05:13 PM   #10030
chip75 chip75 is offline
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Quote:
Originally Posted by Markgway View Post
Honestly not sure. But at no point did I see any THIS SHIT AIN'T VALID notice. The last total I saw was 8.99. Only when I got my confirmation e-mail did it say 9.99. I don't expect to get anything back as I can't prove I didn't see what they said I should've seen. Although you have to wonder what kind of customer service would call a customer a liar over a pound!
Below you can see that the code works before and after signing in, but once I clicked a payment option (bottom left) the price changes to reflect the code not being used. Also there's a warning that items in the basket may have changed since they were added. I hope they don't change that!

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Old 09-13-2019, 05:37 PM   #10031
Strangerbyday Strangerbyday is offline
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Can the Amazon 4K code only be used once per account? I've used it once but now its not accepting a different code for anything.
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Old 09-13-2019, 06:05 PM   #10032
Dante20161 Dante20161 is offline
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Stranger I got the same thing, bought something, got another 4k code from amazon tried to put it in but it did not work so it looks like one time code only I think
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Old 09-13-2019, 06:05 PM   #10033
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Same here
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Old 09-13-2019, 06:15 PM   #10034
grahams76 grahams76 is offline
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Quote:
Originally Posted by Dante20161 View Post
Stranger I got the same thing, bought something, got another 4k code from amazon tried to put it in but it did not work so it looks like one time code only I think
Same. Which is confusing.
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Old 09-13-2019, 06:16 PM   #10035
derek_1999 derek_1999 is offline
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Same here - a one time code I guess (probably the initial code is accepted by your account - after that, it'll just reject any others).

I'd guess we're simply getting a code sent when we purchase something, as it'd be harder to make the database track if it has already sent a code (and it had been used) etc... simpler to keep letting the DB send out codes (that we can't use). LOL
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Old 09-13-2019, 06:30 PM   #10036
drush9999 drush9999 is offline
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Here's my third code, ran out of accounts to use it on

EST7-5ZMFGP-ZFW9BA
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Old 09-13-2019, 11:59 PM   #10037
Markgway Markgway is offline
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Quote:
Originally Posted by chip75 View Post
Below you can see that the code works before and after signing in, but once I clicked a payment option (bottom left) the price changes to reflect the code not being used. Also there's a warning that items in the basket may have changed since they were added. I hope they don't change that!
I'm sure I didn't see that last minute change. But now I'm questioning whether it was there and I just missed it. I thought I'd checked... but now I just don't know.

Well, lesson learnt.
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Old 09-14-2019, 04:00 AM   #10038
Knaldskalle Knaldskalle is offline
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My code is ES4V-5JJXN2-TUWABE. Have no use for it, so go ahead.
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Old 09-14-2019, 08:25 AM   #10039
jabz jabz is offline
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Hi does the amazon code apply to the whole cart, or just a single 4K title?
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Old 09-14-2019, 08:29 AM   #10040
CouncilSpectre CouncilSpectre is online now
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Quote:
Originally Posted by jabz View Post
Hi does the amazon code apply to the whole cart, or just a single 4K title?
Any 4k titles that are in the offer and in your basket
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