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#1682 |
Blu-ray Ninja
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Two more thoughts re. zavvi not shipping movies internationally anymore.
If I was red carpet member, I'd kindly ask them to "please" refund me the according annual fee. And while I don't think it will affect Arrow, it might affect zavvi exclusive Arrow releases of course. And I won't be amused if it's something I want - like an original art release. |
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#1685 |
Expert Member
Jun 2011
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In the past few weeks I’ve had to cancel my orders for Cool Hand Luke, Maltese Falcon, Texas Chainsaw Massacre and today the Superman steelbook set and order from Amazon as Zavvi did not dispatch any of them or process the payment.
Normally they are really early with processing the payments and dispatching the items so this has been really strange. Anyone else had issues recently with their orders? |
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#1686 | |
Blu-ray Champion
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#1687 | |
Expert Member
Jun 2011
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Buy alot from Zavvi. It’s only in the last couple of weeks that they've not been fulfilling the orders. |
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#1688 |
Active Member
Jul 2011
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Are zavvi ever opening orders back for international customers or have they gone full brexit. Im an Irish customer, they have exclusive U.K. and Irish rights to steelbooks which I can no longer get. It’s frustrating
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Thanks given by: | Mr. Thomsen (04-18-2023) |
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#1690 |
Blu-ray Grand Duke
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Thanks given by: | cheecheung (04-20-2023) |
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#1691 | |
Blu-ray Guru
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https://secure.gocertify.me/at/zavvi.../key-worker-10 |
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#1693 |
Member
Dec 2015
Finland
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Both Zavvi's and Arrow's IOSS code is now out of date, probably because they are under the same company. When i asked about this from Zavvi's customer service and to give a tax rebate i got their usually vague-we-will-tire-you-until-you-give-up -response.
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#1695 |
Blu-ray Guru
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They sent me someone else's order and I probably got there's, I spent 3 weeks and numerous messages trying to explain this to Zavvi Customer Service without success, in the end I just gave up and ordered from someone else - life is too short for this .....
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#1696 |
Blu-ray Guru
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#1697 | |
Power Member
Apr 2015
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#1698 | |
Blu-ray Guru
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It's also the reason why EverthingBlu who done some SteelBooks releases for Zavvi will be back as a independept retailer soon In August 2023, Zavvi moved away from THG which saw a restructure. This led the EverythingBlu team to return back to being an independent retailer and continuing to produce the highest quality of home entertainment products. August 2023 THG confirmed the sale of its OnDemand division, including Zavvi, to its existing leadership team as ZavviGroup Ltd, with financial backing from investment firm Gordon Brothers. Note Gordon Brothers Group is a liquidation and restructuring firm Last edited by paulboland; 08-03-2023 at 04:40 PM. |
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#1699 |
Special Member
Jul 2020
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I think it's probably the beginning of the end for Zavvi.
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#1700 |
Expert Member
Apr 2021
UK
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Will be interesting if they keep ownership of Arrow or try and sell it as it doesn’t really fit with the rest of the new business which including Zavvi is direct to consumer retail rather than making product for themselves or other retailers.
A problem may be finding a buying for Arrow as didn't the previous owners want to sell out hence sale to Zavvi. |
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Tags |
customer service, zavvi |
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