General Zavvi Thread - Page 82 - Blu-ray Forum

Sky_Captain · 11-21-2022, 04:16 PM

I'm having that Hurt Locker 4K steelbook.

Down to £17.99 with RC discount.

movie fan2021 · 11-24-2022, 03:42 PM

Quote:

Originally Posted by BenjaminC181

Glad i'm not the only one who feels frustrated with Zavvi's service. Ordered the Giallo Essentials boxset a few weeks ago.

Arrived yesterday but apparently it had a rough ride getting here and the bottom of the box was dinged up pretty badly. Contacted customer service with pictures as proof and they offered me a 15% refund. I declined and said i wanted a pristine item since i paid full price.

They said fine then return it at your own costs with track & trace and we will send you a new one. A quick search on google revealed some pretty horrifying experiences with customers trying to return damaged items i decided to go with the refund after all. In short this has to be the most lackluster customer service experience i've ever had. Next time i'll go with Amazon as usual. At least their customer service doesn't give you the runaround and replaces damaged stuff without too much hassle.

That is very bad, you did not receive the item as it was described to you. The seller should be paying the cost of return. Have you spoken to the card issuer, you where sold faulty goods

Cecil B. DeMille · 11-25-2022, 07:14 PM

Are there any current discount codes that can be applied on top of the Black Friday prices?

c08s_81 · 12-01-2022, 05:44 AM

Have only ever had a couple of cheap bits from Zavvi over the years.

There are a few bits at the moment that I'm after and they are a great price but after reading some of the nightmare stories on here I'm really debating if to order them or not as I don't want the boxes getting damaged.

mikezilla2 · 12-03-2022, 02:35 PM

So uh that kong steel book set looks nice - we got codes for it? Apparently i can now only order from the Au domain..

lateralspin · 12-03-2022, 08:23 PM

I sent a package to the UK and it is still stuck waiting for collection after a month, without any update. UK strike? Anyway, I wonder if the mail will ever turn up, as it should turn up one day.

PT Ryan · 12-04-2022, 10:10 PM

I've found their shipping to be slow (I'm in Australia), but otherwise haven't had any issues with their service. They badly need a wishlist feature on their site and smoother navigation, though.

Teddy Westside · 12-04-2022, 10:54 PM

Quote:

Originally Posted by PT Ryan

They badly need a wishlist feature on their site

Strange, when there is one on the UK version of the site.

nishomac · 12-05-2022, 07:08 PM

Oh my days I pre ordered ghost stories for Christmas and not it’s out of stock no sign of shipping

oddbox83 · 12-05-2022, 07:17 PM

Quote:

Originally Posted by nishomac

Oh my days I pre ordered ghost stories for Christmas and not it’s out of stock no sign of shipping

I paid less than £22 at Rarewaves and received it today, for your future purchasing decisions.

PT Ryan · 12-06-2022, 01:22 AM

Quote:

Originally Posted by Teddy Westside

Strange, when there is one on the UK version of the site.

Just double checked to be sure I hadn't missed anything and nope, definitely not on the Australian site.

shireguy · 12-06-2022, 01:44 AM

Quote:

Originally Posted by PT Ryan

Just double checked to be sure I hadn't missed anything and nope, definitely not on the Australian site.

SAVE TO WISHLIST

NOPE - not on the AU site - tested, and its there in the UK one

Granted that ZAVVI no longer wants much of any business from Australians any more - given that we are BLOCKED from using the UK SITE, and many of the deals there, plus more expensive shipping, and useless generic message responses, and from the general comments in the AU/NZ threads...

... really SAVE to wishlist isn't much of a loss anymore. Many of us aren't bothering with ZAVVI anymore

Bet no one from ZAVVI reads this feedback in any case.

ReSe2k · 12-06-2022, 10:32 AM

the recent 3 for 33 4K titles seems to be replaced with a 2 for 24

Jonathan McLeod · 12-06-2022, 11:26 AM

Quote:

Originally Posted by ReSe2k

the recent 3 for 33 4K titles seems to be replaced with a 2 for 24

Offers change don't they? They are more-or-less just matching the deal HMV have on currently.

It will be interesting to see if anyone does a 3 for £30 after Christmas. Amazon did last year.

movie fan2021 · 12-06-2022, 08:24 PM

Quote:

Originally Posted by lateralspin

I sent a package to the UK and it is still stuck waiting for collection after a month, without any update. UK strike? Anyway, I wonder if the mail will ever turn up, as it should turn up one day.

Royalmail dot com usually has the dates for forthcoming strikes.
Another option is to point google to uk, news and look up mail strike

Ste7en · 12-07-2022, 10:10 AM

PSA.

Watch those 'Order Status Update' emails from Zavvi. Rather than click on any links, login to your account instead.

I've just had one, despite not having any outstanding orders. But, y'know, Zavvi...

Galactus123 · 02-01-2023, 11:15 AM

Do I get the cheaper price if they lower it after pre-ordering?

Ste7en · 02-01-2023, 11:18 AM

Quote:

Originally Posted by Galactus123

Do I get the cheaper price if they lower it after pre-ordering?

I don't think so

HumanMedia · 02-05-2023, 07:55 PM

Have Zavvi stopped selling disc media to focus on T-Shirts or are they going out of business completely?

Modman · 02-05-2023, 08:55 PM

Quote:

Originally Posted by HumanMedia

Have Zavvi stopped selling disc media to focus on T-Shirts or are they going out of business completely?

Why are you asking? They have 1000's of titles on their website. They haven't carried the widest selection for years, focusing on special editions etc.

11-25-2022, 07:14 PM	#1623
Cecil B. DeMille Active Member Member since:May 2022 4K collection:80 Blu-ray collection:1136 DVD collection:66 Blu-ray reviews:4	Are there any current discount codes that can be applied on top of the Black Friday prices? Last edited by Cecil B. DeMille; 11-25-2022 at 07:53 PM.

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11-21-2022, 04:16 PM	#1621
Sky_Captain Blu-ray Count Top contributor Member since:Jan 2008 4K collection:- Blu-ray collection:- Blu-ray reviews:1 Trading Score:17	I'm having that Hurt Locker 4K steelbook. Down to £17.99 with RC discount.

12-01-2022, 05:44 AM	#1624
c08s_81 New Member Member since:Oct 2022 4K collection:1 Blu-ray collection:8	Have only ever had a couple of cheap bits from Zavvi over the years. There are a few bits at the moment that I'm after and they are a great price but after reading some of the nightmare stories on here I'm really debating if to order them or not as I don't want the boxes getting damaged.

12-03-2022, 02:35 PM	#1625
mikezilla2 Blu-ray Guru Top contributor Member since:Feb 2011 4K collection:242 Blu-ray collection:1624	So uh that kong steel book set looks nice - we got codes for it? Apparently i can now only order from the Au domain..

12-03-2022, 08:23 PM	#1626
lateralspin Blu-ray Guru Member since:Sep 2012 Location:Sydney Australia Trading Score:6	I sent a package to the UK and it is still stuck waiting for collection after a month, without any update. UK strike? Anyway, I wonder if the mail will ever turn up, as it should turn up one day.

12-04-2022, 10:10 PM	#1627
PT Ryan Senior Member Member since:Nov 2010 Blu-ray collection:641	I've found their shipping to be slow (I'm in Australia), but otherwise haven't had any issues with their service. They badly need a wishlist feature on their site and smoother navigation, though.

12-05-2022, 07:08 PM	#1629
nishomac Special Member Member since:Nov 2010 Location:Harrow, United Kingdom 4K collection:160 Blu-ray collection:1898 DVD collection:29 Digital collection:1 Blu-ray reviews:1	Oh my days I pre ordered ghost stories for Christmas and not it’s out of stock no sign of shipping

12-06-2022, 10:32 AM	#1633
ReSe2k Member Top contributor Member since:Sep 2010 Location:Germany 4K collection:96 Blu-ray collection:413 DVD collection:11 Trading Score:1	the recent 3 for 33 4K titles seems to be replaced with a 2 for 24

12-07-2022, 10:10 AM	#1636
Ste7en Blu-ray Champion Member since:Apr 2013 Location:Durham, UK 4K collection:507 Blu-ray collection:5179 DVD collection:41 Trading Score:4	PSA. Watch those 'Order Status Update' emails from Zavvi. Rather than click on any links, login to your account instead. I've just had one, despite not having any outstanding orders. But, y'know, Zavvi...

02-01-2023, 11:15 AM	#1637
Galactus123 Special Member Top contributor Member since:Apr 2014 Location:Finland Blu-ray collection:174	Do I get the cheaper price if they lower it after pre-ordering?

02-05-2023, 07:55 PM	#1639
HumanMedia Special Member Member since:Jun 2007	Have Zavvi stopped selling disc media to focus on T-Shirts or are they going out of business completely?

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