General Zavvi Thread - Page 81 - Blu-ray Forum

nishomac · 11-01-2022, 07:59 PM

Quote:

Originally Posted by Cecil B. DeMille

Does anyone know how much longer the Zavvi discount code VC50 for 20% off every £50 spent will be valid? About half a dozen releases that I have on my wishlist are coming out in one week on November 7, and I'd order one week later if that means I will get a higher discount.

VC50 isn’t working just tried it.

hariseldon · 11-01-2022, 11:12 PM

Quote:

Originally Posted by nishomac

VC50 isn’t working just tried it.

Code is still working. I'm guessing your Cart didn;t have (or have enough eligible items)?

BenjaminC181 · 11-02-2022, 10:43 AM

Glad i'm not the only one who feels frustrated with Zavvi's service. Ordered the Giallo Essentials boxset a few weeks ago.

Arrived yesterday but apparently it had a rough ride getting here and the bottom of the box was dinged up pretty badly. Contacted customer service with pictures as proof and they offered me a 15% refund. I declined and said i wanted a pristine item since i paid full price.

They said fine then return it at your own costs with track & trace and we will send you a new one. A quick search on google revealed some pretty horrifying experiences with customers trying to return damaged items i decided to go with the refund after all. In short this has to be the most lackluster customer service experience i've ever had. Next time i'll go with Amazon as usual. At least their customer service doesn't give you the runaround and replaces damaged stuff without too much hassle.

drush9999 · 11-02-2022, 11:29 AM

Zavvi going to Zavvi, I only ever order from them if it's an exclusive of some kind.

Blu Lemmy · 11-02-2022, 11:38 AM

Yeah, ya'll need to stop running the gauntlet and fob this terrible firm off

Mahadeva · 11-04-2022, 05:57 AM

Another question on Zavvi. How do they ship pre-orders? Each item separately upon the release dates or when everything is available?

filmlover22 · 11-04-2022, 01:22 PM

Quote:

Originally Posted by Mahadeva

Another question on Zavvi. How do they ship pre-orders? Each item separately upon the release dates or when everything is available?

Heck, I get separate packages for normal orders!

oddbox83 · 11-04-2022, 03:42 PM

Quote:

Originally Posted by Mahadeva

How do they ship pre-orders?

Sometimes never. Their exclusives are probably OK, but they can be highly unreliable actually getting stock from some labels.

MaciejCichosz · 11-04-2022, 04:13 PM

I ordered "Phantom Thread 4K" on a 3 for £30 deal three months ago and it never shipped. After a month of waiting they said they didn't have it in stock.

Mahadeva · 11-05-2022, 05:54 AM

Quote:

Originally Posted by oddbox83

Sometimes never. Their exclusives are probably OK, but they can be highly unreliable actually getting stock from some labels.

I have never had such problems with them honestly. But I have always pre-ordered / ordered a single item from them. This time I want to order 3 items, one is in stock, the rest are pre-orders.

filmlover22 · 11-05-2022, 12:32 PM

As others have noted, I would be hesitant to preorder a LE that you really want and runs the possibility of going OOP shortly after release date...

Anything in stock, I have been fine with. Preorders? too risky that they may ultimately cancel, depending on availability. Just based on my experience.

Galactus123 · 11-06-2022, 09:29 AM

When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.

Magyalmar · 11-06-2022, 09:39 AM

Quote:

Originally Posted by Galactus123

When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.

Usually a few days in advance. If you used Paypal then you will get a debit notification once it's dispatched, way before Zavvi actually sends you a dispatch email.

Jonathan McLeod · 11-06-2022, 11:12 AM

Quote:

Originally Posted by Galactus123

When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.

You won't be getting that tomorrow then unfortunately. Zavvi are certainly no Amazon in being able to do overnight turnaround of orders.

Blu Lemmy · 11-07-2022, 08:28 AM

You'll be lucky to get it at all!

oddbox83 · 11-07-2022, 11:30 AM

Mind you, every so often they shock with surprising efficiency. Highlander 4K steel ordered Saturday morning, landed on my doormat today!

Galactus123 · 11-10-2022, 07:16 AM

Quote:

Originally Posted by Magyalmar

Usually a few days in advance. If you used Paypal then you will get a debit notification once it's dispatched, way before Zavvi actually sends you a dispatch email.

They finally dispatched it today.

Sleazeaddict · 11-13-2022, 03:48 PM

any working code right now ? i tried several without success

even tried to redo a new account and use WELCOME, not working

nishomac · 11-13-2022, 03:55 PM

Quote:

Originally Posted by Sleazeaddict

any working code right now ? i tried several without success

even tried to redo a new account and use WELCOME, not working

Yes only if your a key worker, you have a special code and it’s working for me. 10%.

harry o · 11-13-2022, 05:03 PM

I try to avoid zavvi these days slow in dispatching I've found of late HMV tends to be my choice if possible.

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11-02-2022, 10:43 AM	#1603
BenjaminC181 Member Member since:Apr 2016	Glad i'm not the only one who feels frustrated with Zavvi's service. Ordered the Giallo Essentials boxset a few weeks ago. Arrived yesterday but apparently it had a rough ride getting here and the bottom of the box was dinged up pretty badly. Contacted customer service with pictures as proof and they offered me a 15% refund. I declined and said i wanted a pristine item since i paid full price. They said fine then return it at your own costs with track & trace and we will send you a new one. A quick search on google revealed some pretty horrifying experiences with customers trying to return damaged items i decided to go with the refund after all. In short this has to be the most lackluster customer service experience i've ever had. Next time i'll go with Amazon as usual. At least their customer service doesn't give you the runaround and replaces damaged stuff without too much hassle.

11-02-2022, 11:29 AM	#1604
drush9999 Blu-ray Champion Top contributor Member since:Nov 2016 Location:Sutton Coldfield, England 4K collection:119 Blu-ray collection:4175 DVD collection:518 Trading Score:1	Zavvi going to Zavvi, I only ever order from them if it's an exclusive of some kind.

11-02-2022, 11:38 AM	#1605
Blu Lemmy Blu-ray Champion Top contributor Member since:Jun 2011 Location:On my sofa 4K collection:19 Blu-ray collection:718 DVD collection:108 Blu-ray reviews:8 Trading Score:2	Yeah, ya'll need to stop running the gauntlet and fob this terrible firm off

11-04-2022, 05:57 AM	#1606
Mahadeva Expert Member Member since:Aug 2013 4K collection:23 Blu-ray collection:439	Another question on Zavvi. How do they ship pre-orders? Each item separately upon the release dates or when everything is available?

11-04-2022, 04:13 PM	#1609
MaciejCichosz Junior Member Top contributor Member since:Jun 2022 Location:Edinburgh, UK 4K collection:123 Blu-ray collection:277 DVD collection:1 Blu-ray reviews: 5	I ordered "Phantom Thread 4K" on a 3 for £30 deal three months ago and it never shipped. After a month of waiting they said they didn't have it in stock.

11-05-2022, 12:32 PM	#1611
filmlover22 Blu-ray Guru Member since:Jun 2013 Location:USA Blu-ray collection:5 Trading Score:1	As others have noted, I would be hesitant to preorder a LE that you really want and runs the possibility of going OOP shortly after release date... Anything in stock, I have been fine with. Preorders? too risky that they may ultimately cancel, depending on availability. Just based on my experience.

11-06-2022, 09:29 AM	#1612
Galactus123 Special Member Top contributor Member since:Apr 2014 Location:Finland Blu-ray collection:174	When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.

11-07-2022, 08:28 AM	#1615
Blu Lemmy Blu-ray Champion Top contributor Member since:Jun 2011 Location:On my sofa 4K collection:19 Blu-ray collection:718 DVD collection:108 Blu-ray reviews:8 Trading Score:2	You'll be lucky to get it at all!

11-07-2022, 11:30 AM	#1616
oddbox83 Blu-ray Knight Member since:Sep 2013 Location:UK	Mind you, every so often they shock with surprising efficiency. Highlander 4K steel ordered Saturday morning, landed on my doormat today!

11-13-2022, 03:48 PM	#1618
Sleazeaddict Blu-ray Guru Member since:Nov 2014 Trading Score:1	any working code right now ? i tried several without success even tried to redo a new account and use WELCOME, not working

11-13-2022, 05:03 PM	#1620
harry o Senior Member Member since:Dec 2020	I try to avoid zavvi these days slow in dispatching I've found of late HMV tends to be my choice if possible.

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