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Old 11-01-2022, 07:59 PM   #1601
nishomac nishomac is offline
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Quote:
Originally Posted by Cecil B. DeMille View Post
Does anyone know how much longer the Zavvi discount code VC50 for 20% off every £50 spent will be valid? About half a dozen releases that I have on my wishlist are coming out in one week on November 7, and I'd order one week later if that means I will get a higher discount.
VC50 isnít working just tried it.
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Old 11-01-2022, 11:12 PM   #1602
hariseldon hariseldon is offline
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Quote:
Originally Posted by nishomac View Post
VC50 isnít working just tried it.
Code is still working. I'm guessing your Cart didn;t have (or have enough eligible items)?
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Old 11-02-2022, 10:43 AM   #1603
BenjaminC181 BenjaminC181 is offline
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Glad i'm not the only one who feels frustrated with Zavvi's service. Ordered the Giallo Essentials boxset a few weeks ago.

Arrived yesterday but apparently it had a rough ride getting here and the bottom of the box was dinged up pretty badly. Contacted customer service with pictures as proof and they offered me a 15% refund. I declined and said i wanted a pristine item since i paid full price.

They said fine then return it at your own costs with track & trace and we will send you a new one. A quick search on google revealed some pretty horrifying experiences with customers trying to return damaged items i decided to go with the refund after all. In short this has to be the most lackluster customer service experience i've ever had. Next time i'll go with Amazon as usual. At least their customer service doesn't give you the runaround and replaces damaged stuff without too much hassle.
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Old 11-02-2022, 11:29 AM   #1604
drush9999 drush9999 is offline
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Zavvi going to Zavvi, I only ever order from them if it's an exclusive of some kind.
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Old 11-02-2022, 11:38 AM   #1605
Blu Lemmy Blu Lemmy is offline
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Yeah, ya'll need to stop running the gauntlet and fob this terrible firm off
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Old 11-04-2022, 05:57 AM   #1606
Mahadeva Mahadeva is offline
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Another question on Zavvi. How do they ship pre-orders? Each item separately upon the release dates or when everything is available?
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Old 11-04-2022, 01:22 PM   #1607
filmlover22 filmlover22 is offline
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Quote:
Originally Posted by Mahadeva View Post
Another question on Zavvi. How do they ship pre-orders? Each item separately upon the release dates or when everything is available?
Heck, I get separate packages for normal orders!
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Old 11-04-2022, 03:42 PM   #1608
oddbox83 oddbox83 is offline
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Quote:
Originally Posted by Mahadeva View Post
How do they ship pre-orders?
Sometimes never. Their exclusives are probably OK, but they can be highly unreliable actually getting stock from some labels.
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Old 11-04-2022, 04:13 PM   #1609
MaciejCichosz MaciejCichosz is offline
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I ordered "Phantom Thread 4K" on a 3 for £30 deal three months ago and it never shipped. After a month of waiting they said they didn't have it in stock.
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Old 11-05-2022, 05:54 AM   #1610
Mahadeva Mahadeva is offline
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Quote:
Originally Posted by oddbox83 View Post
Sometimes never. Their exclusives are probably OK, but they can be highly unreliable actually getting stock from some labels.
I have never had such problems with them honestly. But I have always pre-ordered / ordered a single item from them. This time I want to order 3 items, one is in stock, the rest are pre-orders.
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Old 11-05-2022, 12:32 PM   #1611
filmlover22 filmlover22 is offline
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As others have noted, I would be hesitant to preorder a LE that you really want and runs the possibility of going OOP shortly after release date...

Anything in stock, I have been fine with. Preorders? too risky that they may ultimately cancel, depending on availability. Just based on my experience.
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Old 11-06-2022, 09:29 AM   #1612
Galactus123 Galactus123 is offline
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When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.
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Old 11-06-2022, 09:39 AM   #1613
Magyalmar Magyalmar is offline
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Quote:
Originally Posted by Galactus123 View Post
When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.
Usually a few days in advance. If you used Paypal then you will get a debit notification once it's dispatched, way before Zavvi actually sends you a dispatch email.
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Old 11-06-2022, 11:12 AM   #1614
Jonathan McLeod Jonathan McLeod is offline
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Quote:
Originally Posted by Galactus123 View Post
When does Zavvi usually dispatches pre-orders? Tomorrow is the release of The War of the Worlds 4K BD and they haven't dispatched it yet.
You won't be getting that tomorrow then unfortunately. Zavvi are certainly no Amazon in being able to do overnight turnaround of orders.
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Old 11-07-2022, 08:28 AM   #1615
Blu Lemmy Blu Lemmy is offline
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You'll be lucky to get it at all!
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Old 11-07-2022, 11:30 AM   #1616
oddbox83 oddbox83 is offline
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Mind you, every so often they shock with surprising efficiency. Highlander 4K steel ordered Saturday morning, landed on my doormat today!
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Old 11-10-2022, 07:16 AM   #1617
Galactus123 Galactus123 is offline
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Quote:
Originally Posted by Magyalmar View Post
Usually a few days in advance. If you used Paypal then you will get a debit notification once it's dispatched, way before Zavvi actually sends you a dispatch email.
They finally dispatched it today.
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Old 11-13-2022, 03:48 PM   #1618
Sleazeaddict Sleazeaddict is offline
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any working code right now ? i tried several without success

even tried to redo a new account and use WELCOME, not working
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Old 11-13-2022, 03:55 PM   #1619
nishomac nishomac is offline
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Quote:
Originally Posted by Sleazeaddict View Post
any working code right now ? i tried several without success

even tried to redo a new account and use WELCOME, not working
Yes only if your a key worker, you have a special code and itís working for me. 10%.
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Old 11-13-2022, 05:03 PM   #1620
harry o harry o is offline
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I try to avoid zavvi these days slow in dispatching I've found of late HMV tends to be my choice if possible.
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