Rightstuf Customer Service: Issues & Problems - Page 52 - Blu-ray Forum

Bobo1313 · 11-20-2021, 05:04 AM

I got a 10% off postcard in my most recent rightstuf order. I won't be using it, so have at it.

[Show spoiler]

Jackson_H · 11-20-2021, 07:11 PM

Couple codes I got that expire very soon if anyone wants them

10% off on order for items that are eligible for discount

[Show spoiler]

Free $5 Blind Box with next order of $25 or more

[Show spoiler]

thelonepig · 11-21-2021, 05:14 PM

10% off (expires in 7 days)
RS2166FSC-BA1

nabelnabel · 11-24-2021, 10:49 PM

I went to check on my Evangelion order this morning and the status is listed as "partially fulfilled", even though that's the only item in the order (and the only open order I have, period). Anyone know what's up with that? I used pay in 4 and it hasn't been fully paid off yet, but that's never been an issue when I used it with them before.

BWBODDY · 11-24-2021, 11:27 PM

Quote:

Originally Posted by nabelnabel

I went to check on my Evangelion order this morning and the status is listed as "partially fulfilled", even though that's the only item in the order (and the only open order I have, period). Anyone know what's up with that? I used pay in 4 and it hasn't been fully paid off yet, but that's never been an issue when I used it with them before.

So, no other orders they would've/could've shipped it with?

Sounds like they just shipped it by itself than, lucky you

nabelnabel · 11-24-2021, 11:38 PM

Quote:

Originally Posted by BWBODDY

So, no other orders they would've/could've shipped it with?

Sounds like they just shipped it by itself than, lucky you

I hope it's about to be shipped! It says pending shipment though. The reason I'm a little nervous though is because I pre-ordered the CE set when it was first announced, but I had to cancel the order because the payment method was set to a card that I ended up having to use for some unexpected car repairs the other week, so there wasn't going to be enough money for the order to go through. I canceled that order and put in another one yesterday with my other card, but I was worried it would be too late. You know how us collectors love to ponder the worst case scenarios, I'm sure. Has Righstuf ever been unable to fulfill pre-orders, or are they good at pulling listings right when stock runs out?

Guy LeDouche · 11-25-2021, 02:51 AM

Quote:

Originally Posted by starsteam

I think they used a whole tree as padding in the shipment I got today. Took a minute to unravel all of that paper. They used a interesting choice of box too, with the opening flaps on the narrow ends.

This is why I personally love RightStuf. They take care of their inventory and I've never had a damaged slipcover from them yet.

BWBODDY · 11-25-2021, 03:11 AM

Quote:

Originally Posted by Guy LeDouche

This is why I personally love RightStuf. They take care of their inventory and I've never had a damaged slipcover from them yet.

You my good sir you are a rare breed indeed these days

A few years ago that sentiment was commonplace, we all praised RIGHTSTUF! for their
Excellent Customer Service...

I hope the God of good fortune continue to look down on you with its favor and you
shall never know a bad purchase!

Guy LeDouche · 11-25-2021, 04:20 AM

Quote:

Originally Posted by BWBODDY

You my good sir are a rare breed indeed these days

A few years ago that sentiment was commonplace, we all praised RIGHTSTUF! for their
Excellent Customer Service...

I hope the God of good fortune continue to look down on you with its favor and you
shall never know a bad purchase!

I've ordered 40 blu-rays from them in the last 2 years and they're usually wrapped in about 30ft of packing paper and arrive immaculate. (and I'm very picky about condition!)

With Amazon, Target, Bestbuy, Bullmoose, etc. nearly all of my blu-ray cases/slips/steelbooks are at least slightly damaged.

I'm sure it's only a matter of time before I get a bad shipment though.

BWBODDY · 11-26-2021, 12:10 AM

What's going on RIGHTSTUF! ?

I was about to buy $81.36 worth of ANIME, and it said I was going to be charged $6.45 for Economy "Media Mail" shipping!
WTF???...
It still says on your website that $75 and over is FREE if you choose Economy "Media Mail" shipping.

Disregard, I'm an idiot

thelonepig · 11-26-2021, 01:04 AM

Quote:

Originally Posted by BWBODDY

What's going on RIGHTSTUF! ?

I was about to buy $81.36 worth of ANIME, and it said I was going to be charged $6.45 for Economy "Media Mail" shipping!
WTF???...
It still says on your website that $75 and over is FREE is you choose Economy "Media Mail" shipping.

What is in your cart? I'm curious if I can replicate it.

themp3000 · 11-26-2021, 01:13 AM

Not to mention if you used a code, it may bring you below $75 and you do incur that when it dips below.

BWBODDY · 11-26-2021, 01:20 AM

Quote:

Originally Posted by thelonepig

What is in your cart? I'm curious if I can replicate it.

These 3 items.....

themp3000 · 11-26-2021, 01:24 AM

That comes out to $74.91 for me. Then the shipping $6.45 comes to $81.36.

So you are 9 cents short of the free shipping threshold.

Girls With Guns · 11-26-2021, 01:25 AM

Are you using a Got Anime Membership? That brings the total down to $74.91, so under the $75 free shipping limit.

BWBODDY · 11-26-2021, 01:32 AM

Quote:

Originally Posted by themp3000

That comes out to $74.91 for me. Then the shipping $6.45 comes to $81.36.

So you are 9 cents short of the free shipping threshold.

I'm an idiot

Now I see it, Geez, it was all right in front of me

I obviously only looked at the ESTIMATED TOTAL

THANKS Themp3000

Quote:

Originally Posted by Girls With Guns

Are you using a Got Anime Membership? That brings the total down to $74.91, so under the $75 free shipping limit.

Everything is fine.. see above "I'm an idiot"

BWBODDY · 11-26-2021, 01:39 AM

I just added a $1 Manga Blind Box to get the free shipping

I'll give it away to someone on the Forum once it gets here

PS: themp3000 gets the right of first refusal on the Manga
( I just PM'd you to make sure you know.... )

themp3000 · 11-26-2021, 01:55 AM

I appreciate it but I’ll decline. I’m just glad to help!

BWBODDY · 11-26-2021, 02:10 AM

Quote:

Originally Posted by themp3000

I appreciate it but I’ll decline. I’m just glad to help!

How about you Thelonepig you want first refusal on the Manga I get in?
( You were the one that thought of repeating my purchase to see what it came to )

thelonepig · 11-26-2021, 03:04 AM

Quote:

Originally Posted by BWBODDY

How about you Thelonepig you want first refusal on the Manga I get in?
( You were the one that thought of repeating my purchase to see what it came to )

Much appreciated; I'm good.

Give it away with the next purchase from your trade list.

11-20-2021, 07:11 PM	#1022
Jackson_H Active Member Top contributor Member since:Feb 2013 4K collection:2 Blu-ray collection:330 DVD collection:241 Blu-ray reviews:2	Couple codes I got that expire very soon if anyone wants them 10% off on order for items that are eligible for discount [Show spoiler]HCRSWELCM3-8SHY Free $5 Blind Box with next order of $25 or more [Show spoiler]RSHA-GXVPX

11-26-2021, 12:10 AM	#1030
BWBODDY Blu-ray Ninja Member since:Mar 2017 Location:Bluegrass State Trading Score:165	What's going on *RIGHTSTUF!* ? I was about to buy $81.36 worth of ANIME, and it said I was going to be charged $6.45 for Economy "Media Mail" shipping! WTF???... It still says on your website that $75 and over is FREE if you choose Economy "Media Mail" shipping. Disregard, I'm an idiot Last edited by BWBODDY; 11-26-2021 at 01:34 AM.

11-26-2021, 01:39 AM	#1037
BWBODDY Blu-ray Ninja Member since:Mar 2017 Location:Bluegrass State Trading Score:165	I just added a $1 Manga Blind Box to get the free shipping I'll give it away to someone on the Forum once it gets here PS: themp3000 gets the right of first refusal on the Manga ( I just PM'd you to make sure you know.... ) Last edited by BWBODDY; 11-26-2021 at 01:54 AM.

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11-20-2021, 05:04 AM	#1021
Bobo1313 Blu-ray Samurai Top contributor Member since:Jul 2013 Location:Somewhere 4K collection:1 Blu-ray collection:8 Trading Score:46	I got a 10% off postcard in my most recent rightstuf order. I won't be using it, so have at it. [Show spoiler]

11-21-2021, 05:14 PM	#1023
thelonepig Active Member Member since:Feb 2020 Trading Score:6	10% off (expires in 7 days) RS2166FSC-BA1

11-24-2021, 10:49 PM	#1024
nabelnabel Senior Member Member since:Apr 2020 Location:Japan 4K collection:70 Blu-ray collection:1213 DVD collection:15	I went to check on my Evangelion order this morning and the status is listed as "partially fulfilled", even though that's the only item in the order (and the only open order I have, period). Anyone know what's up with that? I used pay in 4 and it hasn't been fully paid off yet, but that's never been an issue when I used it with them before.

11-26-2021, 01:13 AM	#1032
themp3000 Blu-ray Samurai Member since:Jul 2010 4K collection:156 Blu-ray collection:1568 Trading Score:89	Not to mention if you used a code, it may bring you below $75 and you do incur that when it dips below.

11-26-2021, 01:24 AM	#1034
themp3000 Blu-ray Samurai Member since:Jul 2010 4K collection:156 Blu-ray collection:1568 Trading Score:89	That comes out to $74.91 for me. Then the shipping $6.45 comes to $81.36. So you are 9 cents short of the free shipping threshold.

11-26-2021, 01:25 AM	#1035
Girls With Guns Blu-ray Champion Member since:May 2014 Location:Amish Farm Country, PA Home Theater Gallery:32 Blu-ray collection:469 DVD collection:146 Trading Score:26	Are you using a Got Anime Membership? That brings the total down to $74.91, so under the $75 free shipping limit.

11-26-2021, 01:55 AM	#1038
themp3000 Blu-ray Samurai Member since:Jul 2010 4K collection:156 Blu-ray collection:1568 Trading Score:89	I appreciate it but I’ll decline. I’m just glad to help!

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