Rightstuf Customer Service: Issues & Problems - Page 89 - Blu-ray Forum

starsteam · 01-30-2023, 06:55 PM

Anyone recognize what retailer uses these sale stickers? Was kind of surprised to see it on a title I bought from Right Stuf.

RevolverOcelScott · 01-30-2023, 07:09 PM

Quote:

Originally Posted by starsteam

anyone recognize what retailer uses these sale stickers? Was kind of surprised to see it on a title i bought from right stuf.

[Show spoiler]

F.Y.E. RS might have bought the same format sticker though. I've never seen them used elsewhere personally.

(I used to work there like 15 years ago and know those stickers well)

Jackson_H · 01-30-2023, 10:54 PM

Not uncommon for retailers to buy from each other; RACS does it for RightStuf exclusives, but not often you see RightStuf do it themselves.

I can't confirm for certain but I wouldn't be surprised if Cinema1 does this too. Buy things in bulk during US sales and pass on some savings for Canadian customers instead of full MSRP with currency conversion... Noticed when RightStuf delists an OOP anime title, Cinema1 is usually quick to follow

thelonepig · 01-31-2023, 03:05 AM

Could also be leftover convention stock?

starsteam · 01-31-2023, 03:12 AM

I was thinking it could have been returned unsold stock from FYE to Crunchyroll, who then sent it to RS.
It's a sealed new copy, so there's nothing wrong with it. Just wasn't something I'd expect to see on a webstore product.

psychopuppet · 01-31-2023, 10:36 AM

Years ago I used to get copies of stuff with Best Buy, Transworld Ent , and other stores price stickers on them all the time from Rightstuf. I’ve had it happen with Amazon and Target as well. I assume it’s just redistributed returned stock. I remember at one point Funimation was bad about re-shrinking damaged returned stock instead of just pulling it. Some of the original budget releases they would repackage them to.

Kyle15 · 02-02-2023, 01:19 PM

That's definitely a FYE sticker. Probably returned unopened stock.

KingOfBunnies · 02-11-2023, 02:14 AM

Not a customer service issue, but how much of a scam is that like insurance that they try and push on you at check out? They literally have it enabled automatically and you have to disable it. Has there ever been a reason to use it?

BWBODDY · 02-11-2023, 02:25 AM

Quote:

Originally Posted by KingOfBunnies

Not a customer service issue, but how much of a scam is that like insurance that they try and push on you at check out? They literally have it enabled automatically and you have to disable it. Has there ever been a reason to use it?

I do not use that Insurance and I've had both Disc and Case
damage issues and Rightstuf took care of it..

I've always thought of that Insurance as a scam, and one time I used it by mistake because
I didn't know about it and as you said, it defaults to YES.

Only one time it happened, since then I've always double checked before completing my purchase...

El_Fez · 02-14-2023, 05:31 PM

Anyone else having issues loading TRSI? It's not working for me on either my desktop or laptop.

starsteam · 02-14-2023, 05:33 PM

Quote:

Originally Posted by El_Fez

Anyone else having issues loading TRSI? It's not working for me on either my desktop or laptop.

I tried to go there a hour ago and it would never load up.

BWBODDY · 02-14-2023, 07:07 PM

Quote:

Originally Posted by starsteam

I tried to go there a hour ago and it would never load up.

It's still not loading at this time ( timestamp 3:07PM est )

Kid Boruto · 02-14-2023, 07:26 PM

They know about the website being down and are working hard to bring it back up ASAP.

https://twitter.com/rightstufanime/s...71669803732993

Quote:

Originally Posted by Right Stuf Anime

Our site is currently down, and we’re hard at work getting it back up. We thank you for your patience!

El_Fez · 02-15-2023, 03:34 AM

Damn, still down. They must be pulling their hair out right now.

BWBODDY · 02-15-2023, 03:45 AM

R.I.P. RIGHTSTUF

( jk )

Girls With Guns · 02-15-2023, 04:04 AM

It's a smokescreen to actually cover the complete Sony/Crunchy makeover for the site, and we won't recognize it once it's back up. Like, June 2015 all over again, only worse. No more Sentai titles, no more Discotek titles, just the new Funi/Crunchy store. I predicted that would happen sometime around a March timeframe, so it's a little early yet...

Hopefully I'm insane and just completely wrong...

BWBODDY · 02-15-2023, 04:07 AM

Quote:

Originally Posted by Girls With Guns

It's a smokescreen to actually cover the complete Sony/Crunchy makeover for the site, and we won't recognize it once it's back up. Like, June 2015 all over again, only worse. No more Sentai titles, no more Discotek titles, just the new Funi/Crunchy store...

Hopefully I'm insane and just kidding...

Honestly I wouldn't be surprised if the site is being re-designed

And they didn't tell anyone in advance to cutout any and all drama that announcing it in advance would cause

BigOnAnime · 02-15-2023, 04:41 AM

Imagine if it later just redirects to the Crunchyroll Store instead, like what recently happened to the Madman Anime site.

Wouldn't be the first time we saw something happen without warning. See: Crunchyroll purchases RightStuf and immediately removes the 18+ items, cancels all 18+ item orders, and people had to wait months to be able to purchase some of those items as BuyAnime wasn't immediately ready to go, and it took months for orders transferred from RightStuf to ship.

BWBODDY · 02-15-2023, 04:52 AM

Quote:

Originally Posted by Girls With Guns

It's a smokescreen to actually cover the complete Sony/Crunchy makeover for the site, and we won't recognize it once it's back up. Like, June 2015 all over again, only worse. No more Sentai titles, no more Discotek titles, just the new Funi/Crunchy store. I predicted that would happen sometime around a March timeframe, so it's a little early yet...

Hopefully I'm insane and just completely wrong...

Quote:

Originally Posted by BigOnAnime

Imagine if it later just redirects to the Crunchyroll Store instead, like what recently happened to the Madman Anime site.

Wouldn't be the first time we saw something happen without warning. See: Crunchyroll purchases RightStuf and immediately removes the 18+ items, cancels all 18+ item orders, and people had to wait months to be able to purchase some of those items as BuyAnime wasn't immediately ready to go, and it took months for orders transferred from RightStuf to ship.

That would be something if it started working and it's the chrunhyroll site that appears on the link

Bobo1313 · 02-15-2023, 05:11 AM

It definitely crossed my mind as well. Glad I'm not alone in the madness. Would be perfect timing as I just put in my pre-orders for Discotek yesterday.

02-15-2023, 03:45 AM	#1775
BWBODDY Blu-ray Ninja Member since:Mar 2017 Location:Bluegrass State Trading Score:165	R.I.P. RIGHTSTUF *( jk )* Last edited by BWBODDY; 02-15-2023 at 03:55 AM.

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01-30-2023, 06:55 PM	#1761
starsteam Blu-ray Ninja Top contributor Member since:Sep 2015 Location:Alabama 4K collection:249 Blu-ray collection:4552 DVD collection:3040 Digital collection:1126 Trading Score:239	Anyone recognize what retailer uses these sale stickers? Was kind of surprised to see it on a title I bought from Right Stuf.

01-30-2023, 10:54 PM	#1763
Jackson_H Active Member Top contributor Member since:Feb 2013 4K collection:2 Blu-ray collection:330 DVD collection:241 Blu-ray reviews:2	Not uncommon for retailers to buy from each other; RACS does it for RightStuf exclusives, but not often you see RightStuf do it themselves. I can't confirm for certain but I wouldn't be surprised if Cinema1 does this too. Buy things in bulk during US sales and pass on some savings for Canadian customers instead of full MSRP with currency conversion... Noticed when RightStuf delists an OOP anime title, Cinema1 is usually quick to follow

01-31-2023, 03:05 AM	#1764
thelonepig Active Member Member since:Feb 2020 Trading Score:6	Could also be leftover convention stock?

01-31-2023, 03:12 AM	#1765
starsteam Blu-ray Ninja Top contributor Member since:Sep 2015 Location:Alabama 4K collection:249 Blu-ray collection:4552 DVD collection:3040 Digital collection:1126 Trading Score:239	I was thinking it could have been returned unsold stock from FYE to Crunchyroll, who then sent it to RS. It's a sealed new copy, so there's nothing wrong with it. Just wasn't something I'd expect to see on a webstore product.

01-31-2023, 10:36 AM	#1766
psychopuppet Special Member Member since:Oct 2011 4K collection:4 Blu-ray collection:781 DVD collection:640	Years ago I used to get copies of stuff with Best Buy, Transworld Ent , and other stores price stickers on them all the time from Rightstuf. I’ve had it happen with Amazon and Target as well. I assume it’s just redistributed returned stock. I remember at one point Funimation was bad about re-shrinking damaged returned stock instead of just pulling it. Some of the original budget releases they would repackage them to.

02-02-2023, 01:19 PM	#1767
Kyle15 Blu-ray Knight Top contributor Member since:Jan 2011 Location:Alabama 4K collection:73 Blu-ray collection:334 Trading Score:5	That's definitely a FYE sticker. Probably returned unopened stock.

02-11-2023, 02:14 AM	#1768
KingOfBunnies Active Member Member since:Aug 2019 4K collection:18 Blu-ray collection:239 DVD collection:71	Not a customer service issue, but how much of a scam is that like insurance that they try and push on you at check out? They literally have it enabled automatically and you have to disable it. Has there ever been a reason to use it?

02-14-2023, 05:31 PM	#1770
El_Fez Blu-ray Ninja Member since:Oct 2012 Location:Funkytown 4K collection:23 Blu-ray collection:1733 DVD collection:405 Trading Score:9	Anyone else having issues loading TRSI? It's not working for me on either my desktop or laptop.

02-15-2023, 03:34 AM	#1774
El_Fez Blu-ray Ninja Member since:Oct 2012 Location:Funkytown 4K collection:23 Blu-ray collection:1733 DVD collection:405 Trading Score:9	Damn, still down. They must be pulling their hair out right now.

02-15-2023, 04:04 AM	#1776
Girls With Guns Blu-ray Champion Member since:May 2014 Location:Amish Farm Country, PA Home Theater Gallery:32 Blu-ray collection:469 DVD collection:146 Trading Score:26	It's a smokescreen to actually cover the complete Sony/Crunchy makeover for the site, and we won't recognize it once it's back up. Like, June 2015 all over again, only worse. No more Sentai titles, no more Discotek titles, just the new Funi/Crunchy store. I predicted that would happen sometime around a March timeframe, so it's a little early yet... Hopefully I'm insane and just completely wrong...

02-15-2023, 04:41 AM	#1778
BigOnAnime Blu-ray Ninja Top contributor Member since:Mar 2015 Location:Minnesota, USA 4K collection:8 Blu-ray collection:530 DVD collection:625	Imagine if it later just redirects to the Crunchyroll Store instead, like what recently happened to the Madman Anime site. Wouldn't be the first time we saw something happen without warning. See: Crunchyroll purchases RightStuf and immediately removes the 18+ items, cancels all 18+ item orders, and people had to wait months to be able to purchase some of those items as BuyAnime wasn't immediately ready to go, and it took months for orders transferred from RightStuf to ship.

02-15-2023, 05:11 AM	#1780
Bobo1313 Blu-ray Samurai Top contributor Member since:Jul 2013 Location:Somewhere 4K collection:1 Blu-ray collection:8 Trading Score:46	It definitely crossed my mind as well. Glad I'm not alone in the madness. Would be perfect timing as I just put in my pre-orders for Discotek yesterday.

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