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Old 08-03-2019, 11:36 PM   #81
themp3000 themp3000 is offline
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Quote:
Originally Posted by Akira Takamedo View Post
This isnít really a problem or a complaint per se, but a few weeks back I had to give them a call because I wanted to ask something about my order, and all I can say is Iím so glad I was alone in my car when I did because I was cringing through their entire recorded prompt.

Come on Right Stuf, not everybody that buys anime off your website is a hyperactive teenage girl from 2005.
To be fair, 2005 is probably when they got their last phone call.
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Old 08-04-2019, 12:40 AM   #82
Akira Takamedo Akira Takamedo is offline
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Quote:
Originally Posted by themp3000 View Post
To be fair, 2005 is probably when they got their last phone call.
Haha, true enough. I wanted to see if I could upgrade my shipping and it was more direct just to call. But yeah, that was so unbelievably cringy.
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Old 08-27-2019, 03:13 AM   #83
The Collector FX The Collector FX is offline
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At least it wasn't like my experience with Roberts Anime Corner.

Several months back I placed an order for multiple DVD's where the total came to a tick over $95. Got a confirmation email a couple days later that the order was received and being packed.

Took two weeks to finally get it in the mail, only to find out via the receipt in the shipment box that five of the DVD's I ordered were placed on "back-order" even though he charged me for them anyway. Now here's the real crummy part; the DVD's that were placed on back order and charged me for are Out of Print....which was the sole reason I bought those particular DVD's from his website.

So not only did he basically steal $40 from me (because I only $50 worth in the package) by assuming that I wouldn't know that those "back order" DVD's would NEVER be fulfilled and waited to tell me via a f***ing summary receipt when I got the package, but he also intentionally lied in the order confirmation email that clearly gave me a summary of all the DVD's that were confirmed to be in the package. (I still have that email)

Suffice to say, I'm never buying anime from that f***er ever again...
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Old 08-27-2019, 03:24 AM   #84
Naiera Naiera is offline
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Deny the credit card payment.
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Old 08-27-2019, 03:52 AM   #85
different different is offline
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Why even order from RAC? His prices are awful..
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Old 08-27-2019, 03:58 AM   #86
The Collector FX The Collector FX is offline
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Quote:
Originally Posted by different View Post
Why even order from RAC? His prices are awful..
His website was hosting a clearance/close out on some anime titles at the time. And yeah, normally his prices are set to eBay prices for anime that's on the rarer side.
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Old 08-27-2019, 07:27 AM   #87
darkness2918 darkness2918 is online now
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Quote:
Originally Posted by different View Post
Why even order from RAC? His prices are awful..
I looked at the site one time & never went back.
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Old 08-27-2019, 07:42 AM   #88
HMCG HMCG is offline
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I recently bought the import Madoka Magica Rebellion from Robert's. Price was good, especially for an OOP, even had the conversion booklet. No issues in receiving it either.
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Old 11-12-2019, 06:17 PM   #89
InuYashaCrusade InuYashaCrusade is online now
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Maybe I've been spoiled by Amazon but I can't believe how slow RightStuf is with shipping items. I ordered 2 in-stock Blurays last Wednesday and they still haven't shipped. Probably gonna take another week to get here, about two weeks before receiving the items. Sheesh.
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Old 11-12-2019, 07:00 PM   #90
BoscoTheMan82 BoscoTheMan82 is offline
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That's not normal, they usually ship in stock items the next day.
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Old 11-12-2019, 07:03 PM   #91
InuYashaCrusade InuYashaCrusade is online now
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Quote:
Originally Posted by BoscoTheMan82 View Post
That's not normal, they usually ship in stock items the next day.
Yeah I don't remember it taking this long. I used to order from them all the time between 2010-2014 and it was relatively quick. Maybe they were backed up from a sale or something.

Funny enough, I got shipment confirmation a few minutes after posting this. 6 days is still of a while though.
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