Different Devices (Same Account) Not Talking to Each Other?

[thedoctormd]

Hey everyone!

I, like many of you, have a huge collection of movies. I've started to add them to my Collection on this site by scanning them into the app by the barcodes (what an awesome feature)

The problem I've run into is, I noticed on my old phone that the few titles I added on the desktop site itself are not in my collection on the app. No big deal I suppose. But now I got a new phone and everything I added from my old phone is not there! I know I'm logged into my account on all the devices because the collection always updates properly on the desktop site no matter what I use to scan.

Is there a way to update my collection on the app itself? Why are they not communicating on the app side?

Thanks in advance!

[Keungy]

Originally Posted by thedoctormd

Hey everyone!

I, like many of you, have a huge collection of movies. I've started to add them to my Collection on this site by scanning them into the app by the barcodes (what an awesome feature)

The problem I've run into is, I noticed on my old phone that the few titles I added on the desktop site itself are not in my collection on the app. No big deal I suppose. But now I got a new phone and everything I added from my old phone is not there! I know I'm logged into my account on all the devices because the collection always updates properly on the desktop site no matter what I use to scan.

Is there a way to update my collection on the app itself? Why are they not communicating on the app side?

Thanks in advance!

Same here. I just recently added my collection and did a comparison of counts because of your post. 3 of my 18 Prime titles show on the site but not on the mobile app.