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Old 09-20-2022, 04:59 AM   #1
joshishi joshishi is offline
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Default App Barcode Scan not working on 14 Pro

This happened to me on the iPhone 13Pro and it has gotten worse with the 14Pro. It is definitely using the wrong camera. The minimum focus distance is too far away to have the barcode in focus and be large enough to scan. I love this app and use it frequently. The barcode scan feature and batch upload is a crucial feature.
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Old 09-27-2022, 11:34 PM   #2
Analogkid Analogkid is offline
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Same problem here. My 14 pro won’t scan or stays out of focus but my 12 pro works like a champ. Any ideas or fixes?

Thanks!
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Old 12-29-2022, 04:35 PM   #3
filozsofia filozsofia is offline
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Same issue here too on iPhone 14 Pro…
Very disappointing and frustrating. This was one of the main and best feature of the app! When out and about I could just scan to check my collection or info. And of course cataloging my collection.
I agree with above that it uses the wrong camera. I wish even though it could scan or would be able to zoom in.
It Weber nice to get a response from the developers end.
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Old 03-01-2023, 03:20 AM   #4
duffman1132 duffman1132 is offline
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I'm an iPhone 14 Pro Max user with the same issue. I upgraded from an iPhone X (which worked perfectly) and at first, I thought my new phone had a camera issue, but it worked fine with literally everything else. It looks like the app uses an outdated barcode reader (ZBar Barcode Reader), which was made for the iPhone 3GS and iPhone 4, and was discontinued in 2012, so we're probably lucky it's been working for this long!
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Old 03-01-2023, 11:14 PM   #5
GayCapeMan GayCapeMan is offline
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Same problem here. Switch from a iPhone 12 to 14 ProMax and the barcode scanner is Blurry as hell and won’t scan.
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Old 03-07-2023, 05:38 AM   #6
Blacksoul Blacksoul is offline
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same problem here ((
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Old 03-09-2023, 02:53 AM   #7
Analogkid Analogkid is offline
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Seriously?? We are like the only 5 people with iPhone 14 Pros???
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Old 03-23-2023, 01:20 AM   #8
photosonic photosonic is offline
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Quote:
Originally Posted by Analogkid View Post
Seriously?? We are like the only 5 people with iPhone 14 Pros???
Iím having the same issue with my iPhone 14 Pro
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Old 04-24-2023, 06:37 PM   #9
geeklectic geeklectic is offline
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I just downloaded the app today and was looking forward to cataloging my collection, but I am also having the issue where it isn't scanning on a 14 Pro.

Didn't any find a fix for this?
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Old 04-26-2023, 05:35 PM   #10
Prometheus70 Prometheus70 is offline
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Same problem for me… iPhone 14 Pro Max
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Old 04-26-2023, 09:41 PM   #11
patrickfrantz
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same problem... 14 Pro
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Old 05-17-2023, 11:34 PM   #12
CarlU87 CarlU87 is offline
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14 Pro Max, same.
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Old 05-18-2023, 05:04 AM   #13
TheDean TheDean is offline
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Quote:
Originally Posted by geeklectic View Post
I just downloaded the app today and was looking forward to cataloging my collection, but I am also having the issue where it isn't scanning on a 14 Pro.

Didn't any find a fix for this?
It is not really a fix. But if you have a really bright light nearby. If you hold the movie next to it when scanning, it helps a little.
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Old 05-18-2023, 11:50 PM   #14
Misfit77 Misfit77 is offline
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14 pro max same issue. Similar issues on other collection apps.
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Old 05-30-2023, 12:50 AM   #15
Dollar Colonel Dollar Colonel is offline
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14 non-pro same issue.
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Old 06-07-2023, 02:26 PM   #16
starmike starmike is offline
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14 pro, same here. Will try my iPad later.

EDIT: Works on the iPad.

It would be nice for the updating to be on a separate thread so I don't have to sit there waiting for the db to update.

Last edited by starmike; 06-07-2023 at 03:28 PM.
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Old 06-09-2023, 11:25 PM   #17
sb5 sb5 is offline
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It’s not just the Pro - I have just the 14 Plus and it barely scans, and is about 50/50 getting an error/not found when it does. Luckily I have an ancient IPad that works like a charm. Hope this gets fixed.
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Old 06-10-2023, 05:47 PM   #18
homesteadhacker homesteadhacker is offline
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iPhone 14 pro max here. I just discovered this awesome tool and want to load in my whole collection using the barcode... only I am having this same problem. I even tried mounting the phone exactly 3-4" with plenty of light and it seems to be using the wrong camera. Does the app have any kind of support/maintenance where we could open a bug? Or is there some workaround? For now I can just use an old phone I have to do the initial load in.
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Old 06-18-2023, 02:42 PM   #19
sjbodnar sjbodnar is offline
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Same issue with my New 14 Pro. I've been suing my old 12 Pro Max. Maybe I'll try and post on the Apple App store, and they can work on a fix.
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Old 07-03-2023, 09:47 PM   #20
Sterbo Sterbo is offline
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Can we get some type of official acknowledgement of the issue and if it is being looked at or is a lost cause? I'm having the issue as well after an upgrade to 14 Pro Max this weekend.

Thanks!
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