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Old 05-16-2022, 12:36 AM   #1
firehazard51 firehazard51 is offline
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Exclamation Google Play not accepting movie codes, claiming expired codes

https://support.google.com/googlepla...43579556?hl=en
Anyone following this thread? I just got a movie code issued from Warner Bros and when I went to claim in Google Play, Google said it had expired.

Sure the code in the slip was "expired" on 5/12/2016 but Warner Bros accepted the redeeming code and issued me code for the movie on Google Play. Some how Google Play isn't accepting. Google seems to have "locked" the discussion down and doesn't care if the publisher continues to honor their redeeming code. If anyone else knows any new information please share.
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Old 05-16-2022, 04:09 AM   #2
sisyphe sisyphe is offline
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This happened to me recently with The Matrix 4K, which is also WB. Slip said it expired 12/31/2019, but I assumed it would probably still work. At first it accepted the code, only to let me down when I got to Google Play.
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Old 05-16-2022, 05:45 AM   #3
D00mM4r1n3 D00mM4r1n3 is offline
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Even if the code doesn't mention MoviesAnywhere try it there, if it doesn't work they'll indicate where it does work and if it does work it'll carry over to Google Play.
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Old 06-07-2022, 06:52 PM   #4
Eidolon Eidolon is offline
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I raised this a little while ago on an older thread. So they've still not fixed it then?
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Old 06-22-2022, 08:51 AM   #5
vonDubenshire vonDubenshire is offline
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Quote:
Originally Posted by firehazard51 View Post
https://support.google.com/googlepla...43579556?hl=en
Anyone following this thread? I just got a movie code issued from Warner Bros and when I went to claim in Google Play, Google said it had expired.

Sure the code in the slip was "expired" on 5/12/2016 but Warner Bros accepted the redeeming code and issued me code for the movie on Google Play. Some how Google Play isn't accepting. Google seems to have "locked" the discussion down and doesn't care if the publisher continues to honor their redeeming code. If anyone else knows any new information please share.
ever get it resolved?
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Old 08-01-2022, 09:48 PM   #6
hariseldon hariseldon is online now
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Not exactly where to ask this specific question --

anyone else try a Disney code at redeemdigitalmovie via Google Play today.

Normally it just goes straight to Google -- today I keep getting a error message with Doctor Strange/Multiverse 4K code. I tried with an older BD code and an 4K code that hadn't been redeemed yet and those went to Google like normal so it seems to be something specific with Doctor Strange 2

"Sorry, we're experiencing some technical difficulties.
We were unable to process your code at this time. Please try again later."
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Old 08-01-2022, 10:38 PM   #7
LokiMok LokiMok is offline
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Quote:
Originally Posted by hariseldon View Post
Not exactly where to ask this specific question --

anyone else try a Disney code at redeemdigitalmovie via Google Play today.

Normally it just goes straight to Google -- today I keep getting a error message with Doctor Strange/Multiverse 4K code. I tried with an older BD code and an 4K code that hadn't been redeemed yet and those went to Google like normal so it seems to be something specific with Doctor Strange 2

"Sorry, we're experiencing some technical difficulties.
We were unable to process your code at this time. Please try again later."
Some people posted in the Giveaways section last week that they couldn't split newer Disney codes like Strange 2 & Bob's Burgers & use them in GP.
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Thanks given by:
hariseldon (08-07-2022)
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