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Crawl (iTunes)
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20 hrs ago
Middle-Earth Extended Editions 6-Film Collection (iTunes)
$39.99
 
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Terminator 2: Judgment Day (iTunes)
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The Hobbit Trilogy: 3 Movie Collection (iTunes)
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Dead Poets Society (iTunes)
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Incredibles 2 (iTunes)
$14.99
20 hrs ago
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Old 01-19-2020, 10:58 PM   #2461
crow2k5 crow2k5 is offline
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for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
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Old 01-19-2020, 11:03 PM   #2462
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
Thanks for the tip. It looks like it was removed from my account as well.
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Old 01-19-2020, 11:17 PM   #2463
DaBargainHunta DaBargainHunta is online now
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Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account.
That's pretty scummy.
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Old 01-20-2020, 01:52 AM   #2464
exharrison exharrison is offline
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
When they removed it from your account, was there any evidence of them giving you a refund? Or did they just keep the money and take it off your library?
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Old 01-20-2020, 02:47 AM   #2465
erlinmeyer erlinmeyer is online now
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
The $14.99 looks like a month of HBO after trial. Haven't found a way to purchase yet.



"I would like to inform you that this movie has been removed from prime."
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Old 01-20-2020, 03:05 AM   #2466
crow2k5 crow2k5 is offline
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When they removed it from your account, was there any evidence of them giving you a refund? Or did they just keep the money and take it off your library?
They just kept my money & removed it, i only found out because i wanted to watch it & couldn't find it.
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Old 01-20-2020, 03:08 AM   #2467
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
Because you don't own it when you go digital.
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Old 01-20-2020, 03:09 AM   #2468
crow2k5 crow2k5 is offline
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Originally Posted by erlinmeyer View Post
The $14.99 looks like a month of HBO after trial. Haven't found a way to purchase yet.



"I would like to inform you that this movie has been removed from prime."
Just search Deadwood , keep scrolling down, 1st you'll see the hbo, then keep scrolling and you'll see a purchase option.
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Old 01-20-2020, 03:10 AM   #2469
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
Thanks! Wouldn't have known otherwise.

I just did the chat thing and she added it back to my account.
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Old 01-20-2020, 03:11 AM   #2470
crow2k5 crow2k5 is offline
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Because you don't own it when you go digital.
That's why physical is always better.
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Old 01-20-2020, 03:25 AM   #2471
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Contacted again and found they could add it without HBO trial. ASIN B07SMNYK3G.
May have to check all prior purchases to see that they haven't removed others.


Got email as follows after last contact:
Hello,

Greetings from amazon.

I have successfully cancelled the video and initiated refund. The refunded amount will be credited to default payment method with in 3-5 business days.

I have added the video under your account free of cost.

Thank you for contacting amazon.
Have A great Day.

Best regards,

Amazon.com
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Old 01-20-2020, 05:11 AM   #2472
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I think it's crazy that they are legally allowed to do that without even a notice to the customer. This should be a news story. Thanks for the heads up.

Update: I looked up my order ID # and provided that. They just added the title to my library. I would try another rep, good luck

https://www.amazon.com/Deadwood-Movi...9545288&sr=8-3

Last edited by premstuff; 01-20-2020 at 06:35 PM.
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Old 01-20-2020, 01:19 PM   #2473
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While I’m not way excusing Amazon from keeping a better eye on things and avoiding this entirely, I have a guess as to what may have happened. I think when it originally went up over the summer, it was technically listed as a TV Season, rather than a movie for whatever reason. It appears the listing is now a movie listing.

My guess is that the tv listing got taken down/switched over to a movie listing, and our purchases got lost in the transition. I tried to follow the link in my order listing through the site to the webpage for the show, and it said that page was no longer a functioning URL.

They still should’ve had a way to transition that kept our purchase history, but I think something like that may be what was going on anyways
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Old 01-20-2020, 05:51 PM   #2474
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Well via chat amazon is claiming I rented Deadwood: the movie and they will do nothing about it.
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Old 01-20-2020, 08:07 PM   #2475
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Quote:
Originally Posted by dune1984 View Post
Well via chat amazon is claiming I rented Deadwood: the movie and they will do nothing about it.
don't use chat, chat is clueless, a complete waste of time, if you have them call you, lookup the order by digital order number, you'll get a $14.99 gift card to buy the movie at current HD price, have it re-added to you library
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Old 01-20-2020, 09:33 PM   #2476
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
I got $2.10 back cause I had used a .99 cent credit .... never again .
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Old 01-20-2020, 11:46 PM   #2477
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I got my $3.20 back for Deadwood the Movie then immediately bought a cheap code. Now I have it on Vudu, which is where I'd rather have it anyway.
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Old 01-21-2020, 02:37 AM   #2478
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I got it added back using chat. Just luck of the draw...
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Old 01-21-2020, 05:49 PM   #2479
I*heart*Criterion I*heart*Criterion is offline
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Quote:
Originally Posted by crow2k5 View Post
for anyone who had purchased the deadwood movie back in july for 2.99, i found that was removed from my account. i had contact Amazon and they gave me a credit for 1499 to repurchase so i have it again, so check your Amazon account
Glad I read this, had no idea it was gone from my account. Contacted customer service and it was put back again.

I lost a couple of movies from movies anywhere a few weeks ago, seems like it is a good idea to check on your digital purchases every few months as items disappear...
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Old 01-21-2020, 06:41 PM   #2480
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Quote:
Originally Posted by dune1984 View Post
Well via chat amazon is claiming I rented Deadwood: the movie and they will do nothing about it.
Mine disappeared as well, and there was no record of it in my orders. It's like it never was there, and I have no recourse either.
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