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Go Back   Blu-ray Forum > Movies > Digital Movies > Google Movies


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Old 11-17-2017, 03:22 AM   #21
AZBrowncoat AZBrowncoat is offline
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Related post on the topic by neoz.

Disney Google and XML codes No longer redeem in HD (Sellers please read)
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Old 11-17-2017, 03:48 AM   #22
Chiefy Chiefy is online now
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Total BS. Google joined MA, and should be considered one of the big boys now. Why would redeems on their site be less than on VUDU, iTunes or Amazon? It does not make sense, and is quite frankly, a slap to Googles face. It implies that they are not as relevant.

EDIT: I did a chat with a Google rep, and they told me that they do have Game of Thrones S5-6 available in HD. Why it redeemed in SD is another matter, and that must be what HBO gives with the code. If I want to resolve this, I need to contact HBO. WTH

Last edited by Chiefy; 11-17-2017 at 03:53 AM.
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Old 11-17-2017, 07:17 PM   #23
jbloggs jbloggs is offline
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Google redeeming HD codes as SD is an issue that has been reported. Please go to following link to see the issue reported and Star/Up Vote to increase visibility of the issue...

https://productforums.google.com/for...ace=forum/play
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Thanks given by:
MachoKing (11-18-2017)
Old 11-22-2017, 01:55 PM   #24
GuyIncognito GuyIncognito is offline
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Quote:
Originally Posted by Chiefy View Post
Total BS. Google joined MA, and should be considered one of the big boys now. Why would redeems on their site be less than on VUDU, iTunes or Amazon? It does not make sense, and is quite frankly, a slap to Googles face. It implies that they are not as relevant.

EDIT: I did a chat with a Google rep, and they told me that they do have Game of Thrones S5-6 available in HD. Why it redeemed in SD is another matter, and that must be what HBO gives with the code. If I want to resolve this, I need to contact HBO. WTH
But apparently it's not just HBO codes. It's Fox and Disney as well. (At least I think I saw those being reported)
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Old 11-22-2017, 06:31 PM   #25
MachoKing MachoKing is online now
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Quote:
Originally Posted by nugent View Post
I have all the above bolded titles plus "The Knick", "True Detective", "Ballers" all redeemed from Google Play codes.

I went back and checked on my Roku and everything is HD with the exception of the Entourage Complete Series which is in SD.

So I assume it is pointless to even contact Google Play?
Has anyone successfully gotten Entourage in HD?
This problem started in around July. Anything redeemed before then was redeemed in the correct quality. Since then, everything has redeemed in SD only. And you can try to contact Google Play but they won't be any help. Supposedly they're working to fix the problem and should have it fixed soon. We'll see.
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Old 12-08-2017, 04:38 AM   #26
XXXsdesdeXXX XXXsdesdeXXX is offline
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https://plus.google.com/115939350275...ts/STZxJNTRQ1q

As of this moment, codes from Blu-ray Are redeeming in HD again.
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Old 12-08-2017, 11:36 PM   #27
DA1745 DA1745 is offline
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Quote:
Originally Posted by 58lambert58 View Post
....
You might want to amend your title a bit from "Google Play codes" to something like this: Google Play HD codes redeeming as SD - I think you might have drawn in more people if they knew specifically what the thread was about.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXX

So partially fixed going forward redeems working correctly today HD Blu-ray codes redeeming as HD, DVD Codes redeeming as SD.
Though they seemed to have also broken a part of Disney vaulted code redeems and so far nothing officially mentioned about the fix from GOOGLE and no word or action taken to fix all the codes that redeemed incorrectly as SD from July going forward.
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Old 12-11-2017, 10:05 PM   #28
nugent nugent is online now
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I redeemed Game of Thrones Season 7 in HD just fine yesterday.

My only GP problem at his point is being stuck with Entourage complete series in HD which was from a Blu-ray set.

Please post if anyone has any success getting these incorrectly redeemed titles changed into their proper HD resolution.
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