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Old 04-18-2019, 05:27 PM   #1
heyadol heyadol is offline
Active Member
Nov 2014
Default Xbox One Changed my Microsoft Account Region

I logged in my Japanese account on my Xbox One the other day and w/o any warnings or notifications it changed the region of my account to US. I didnít realize this until I went to buy a game (via a web browser on my pc) and it sent me to the wrong store. I called Microsoft and they said they can see my account balance but thereís no way I can access it, and I canít even change the region unless I login FROM JAPAN! I also may have to wait 3 months for it to work, and after a certain number of changes it will be permanently locked to a region!

Has this happened to anyone else? Does anyone here have a fix that isnít worthless like the one MS suggested?

When I log into Windows 10, the system presents me with a store that matches my account region (or at least it used to). This is also true with Xbox 360, MacOS/iOS, PS4/PSN and Nintendo Switch; login w/ US account and get access to the US store, login w/ JP account, get access to JP store.

This is what I get for wanting to play Virtual On...
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Old 04-18-2019, 06:09 PM   #2
dyne dyne is offline
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Feb 2011

Short of using a VPN Iím not sure what else can be done.
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