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Go Back   Blu-ray Forum > Audio > Audio Theory and Discussion

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Old 01-13-2023, 08:16 PM   #1
MazeRunner MazeRunner is offline
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Default Low volume on TV when watching Blu-ray player (help)

Recently got a LG 4k tv.

Hooked up my old Sony Blu-ray player (donít judge me) to watch a movie and the sound Is VERY low.

I watched a movie on Hulu last night and the sound was great.

But watching a Blu-ray Disc on the Blu-ray player hooked up with HDMI, the sound is way too quiet. Almost sounds like theyíre whispering the dialogue.

How can I fix this? Hereís the Blu-ray settings options:

- Digital audio output
- DSD output mode
- BD audio mix setting
- Dolby D compatible output
- Audio DRC
- Downmix


Any help is appreciated
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Old 01-14-2023, 09:17 PM   #2
HDTV1080P HDTV1080P is offline
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If you are only using a two channel setup to a two speaker LG 4K TV, then change the digital audio output to 2 channel LPCM in the Blu-ray player menu. This will allow the Blu-ray player to send native 1 and 2 channel LPCM studio master audio over HDMI. 2 Channel LPCM will also allow the Blu-ray player to internally decode native 1 and 2 channel lossless audio to studio master LPCM, along with the ability to downmix 7.1 and 5.1 soundtracks to 2.0 LPCM over HDMI. Also BD audio mixing should be set to on for 2 channel LPCM in order to internally decode bonus pip secondary audio and Blu-ray disc menu sounds. If you are still having audio problems with the TV setup on LPCM, you could set the digital audio output to bitstream in case the LG TV has a lower volume for LPCM.

So two channel LPCM is your best setting if you do not own a A/V receiver. If you own a A/V receiver set the digital audio output to bitstream and the BD audio mix setting to off when bitstream is being used. Also you may have to turn up the volume on the TV when watching a Blu-ray, since the HDMI volume sources might be lower then the internal streaming apps. That would be a LG TV issue that a firmware update should be able to fix if LG is aware of the glitch (that is assuming the glitch exists, just mentioning hypothetical situations). Also hook up another HDMI source like a cable box, satellite receiver, videogame system, etc. Then test the audio over HDMI. If everything has low volume over HDMI, its a TV problem when using HDMI. If only the Blu-ray player has low volume over HDMI, then its a issue with the Blu-ray player menu settings when handshaking with the LG TV operating system.

Last edited by HDTV1080P; 01-14-2023 at 09:27 PM.
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Old 01-15-2023, 12:27 AM   #3
MazeRunner MazeRunner is offline
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Quote:
Originally Posted by HDTV1080P View Post
If you are only using a two channel setup to a two speaker LG 4K TV, then change the digital audio output to 2 channel LPCM in the Blu-ray player menu. This will allow the Blu-ray player to send native 1 and 2 channel LPCM studio master audio over HDMI. 2 Channel LPCM will also allow the Blu-ray player to internally decode native 1 and 2 channel lossless audio to studio master LPCM, along with the ability to downmix 7.1 and 5.1 soundtracks to 2.0 LPCM over HDMI. Also BD audio mixing should be set to on for 2 channel LPCM in order to internally decode bonus pip secondary audio and Blu-ray disc menu sounds. If you are still having audio problems with the TV setup on LPCM, you could set the digital audio output to bitstream in case the LG TV has a lower volume for LPCM.

So two channel LPCM is your best setting if you do not own a A/V receiver. If you own a A/V receiver set the digital audio output to bitstream and the BD audio mix setting to off when bitstream is being used. Also you may have to turn up the volume on the TV when watching a Blu-ray, since the HDMI volume sources might be lower then the internal streaming apps. That would be a LG TV issue that a firmware update should be able to fix if LG is aware of the glitch (that is assuming the glitch exists, just mentioning hypothetical situations). Also hook up another HDMI source like a cable box, satellite receiver, videogame system, etc. Then test the audio over HDMI. If everything has low volume over HDMI, its a TV problem when using HDMI. If only the Blu-ray player has low volume over HDMI, then its a issue with the Blu-ray player menu settings when handshaking with the LG TV operating system.
Our roku is connected through hdmi and sounds great.

I changed it to PCM (no option for LPCM) and turned BD audio mixing on. The score and sound effects are all loud now, the dialogue has improved slightly but still sounds like itís being played through a glass tunnel or something despite the score being loud as hell.

Maybe itís time I finally get a 4k player
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Old 01-15-2023, 07:05 PM   #4
HDTV1080P HDTV1080P is offline
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LPCM AND PCM are the same thing. Both 4K Blu-ray players and standard 1080P Blu-ray players have the exact same sound quality over HDMI. The only advantage of 4K Blu-ray players is that they offer better picture quality when playing native 4K Blu-ray discs. A 4K Blu-ray player will connect to any display with a HDMI input, but since you already own a 4K display, I recommend that you buy a 4K Blu-ray player to get a better picture quality.

However, you could end up having the same audio issues with any new Blu-ray player. I suggest you connect your LG TV and Sony Blu-ray player to the Internet to see if there is a firmware update that will fix the issue (get the latest firmware update for both devices). Also play around with the Blu-ray player audio settings more. While having 2 channel PCM set as the output in the Blu-ray player should be the best setting. Maybe your LG flat panel does not like PCM, DTS, etc. You could change the digital audio output to bitstream but if your LG TV does not accept DTS then you also need to turn on Dolby Digital compatible output on. With BD audio mix off when bitstreaming.
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Old 01-16-2023, 04:52 PM   #5
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Quote:
Originally Posted by MazeRunner View Post
Recently got a LG 4k tv.

Hooked up my old Sony Blu-ray player (donít judge me) to watch a movie and the sound Is VERY low.

I watched a movie on Hulu last night and the sound was great.

But watching a Blu-ray Disc on the Blu-ray player hooked up with HDMI, the sound is way too quiet. Almost sounds like theyíre whispering the dialogue.
Try another HDMI input. What level is your volume set to? Try resetting the audio options on your LG. If you're maxing out the volume to get results with the player but the Roku is, say, 75% lower then somethings wrong. 3-4 points is okay, but if there's a huge difference, that's an issue.
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Old 01-28-2023, 12:27 AM   #6
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Quote:
Originally Posted by chip75 View Post
Try another HDMI input. What level is your volume set to? Try resetting the audio options on your LG. If you're maxing out the volume to get results with the player but the Roku is, say, 75% lower then somethings wrong. 3-4 points is okay, but if there's a huge difference, that's an issue.
I've had the blu-ray player hooked up to my smaller bedroom TV and never really thought about it, but I always had to turn that TV up to 40 just to hear it at a decent level, when anything on the Roku is fine to hear at 10-15.

Same with the new LGTV.. we use TV at 10-14 volume for the Roku which is plenty loud.. but when I connect the blu-ray player.. turning it up to 30's is still whisper quiet. I'm afraid to turn it any higher.

I've messed around with the sound settings and tried every option, different HDMI cords, still too quiet.
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Old 01-28-2023, 01:59 AM   #7
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Quote:
Originally Posted by MazeRunner View Post
I've had the blu-ray player hooked up to my smaller bedroom TV and never really thought about it, but I always had to turn that TV up to 40 just to hear it at a decent level, when anything on the Roku is fine to hear at 10-15.

Same with the new LGTV.. we use TV at 10-14 volume for the Roku which is plenty loud.. but when I connect the blu-ray player.. turning it up to 30's is still whisper quiet. I'm afraid to turn it any higher.

I've messed around with the sound settings and tried every option, different HDMI cords, still too quiet.
What model is the SONY player?
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Old 01-29-2023, 07:17 AM   #8
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Quote:
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What model is the SONY player?
BDP-S3700

Firmware is updated
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Old 01-29-2023, 10:31 PM   #9
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Quote:
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BDP-S3700

Firmware is updated
BD Audio Mix Setting is set to On/Off?
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Old 02-01-2023, 10:07 AM   #10
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Quote:
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BD Audio Mix Setting is set to On/Off?
Iíve tested out both and still the same result
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Old 02-01-2023, 10:22 AM   #11
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Quote:
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Iíve tested out both and still the same result
How do Apps play through your player?
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Old 02-01-2023, 05:45 PM   #12
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Quote:
Originally Posted by chip75 View Post
How do Apps play through your player?
Just tried Tubi on my old player and the app itself is a 2-3 seconds slower but the movies play fine and with normal loud volume.

Blu-rayís still quiet and TV needs to be turned up to 40-50. Tubi app on the player sounds good at 18-22 Tv volume level
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Old 02-01-2023, 10:23 PM   #13
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Quote:
Originally Posted by MazeRunner View Post
Hereís the Blu-ray settings options:

- Digital audio output
- DSD output mode
- BD audio mix setting
- Dolby D compatible output
- Audio DRC
- Downmix
How are settings for above? from what I can see it seems to be a common issue.
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Old 02-02-2023, 05:13 AM   #14
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Quote:
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How are settings for above? from what I can see it seems to be a common issue.
I checked my SONY player and everything is Off apart from Digital Audio Output (Auto) and Downmix, which I've set to Surround.

I don't have any issues with volume. I will try and check my older SONY player later.
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Old 02-03-2023, 10:58 AM   #15
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Quote:
Originally Posted by chip75 View Post
I checked my SONY player and everything is Off apart from Digital Audio Output (Auto) and Downmix, which I've set to Surround.

I don't have any issues with volume. I will try and check my older SONY player later.
Tried those settings and still quiet. At this point Iím going to blame it on the player. Itís almost 7 years old and was pretty cheap to begin with.
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