The summer Blu-ray offer problem

[pukalo]

Well i send out my letter with the UPC for the 5 free blu ray movies on September 1st. And yesterday received from them a letter containing my envelope with the UPC and a letter from them saying the following:
"Dear xxxxxxx xxxxxxx

Thank you for participating in the Summer Blu-Ray Movie Offer. We are unable to process your request because:
Your request did not include the UPC(s) required for this promotion. Please check the offer requirements for the necessary UPC symbols.

To allow us to process your request, please resubmit your entire corrected order along with this letter by 11/1/2007 to the following adress:

bla bla bla"

So Im completely lost because ive bought the Samsung bd-p1200 player, and cut out the UPC from the box (there is another UPC on the box saying BD-P1200 with the UPC but its just a sticker, so thats why I included the UPC from the box itself.). So I was wondering do I have to send in both of those UPS's or is there something else wrong?