Distributor Contacts/Help with improving iTunes Content

[ManOfTheForest]

Star Trek 2009 got Atmos on the Irish Store at some point in the early hours of the morning.

[XanderAE]

Another email to Universal sent. Within I have [again] detailed the extensive number of movies in the UK iTunes store which:

a.) do not have the unrated/extended version that the US has
b.) have not upgraded to 4K, when the US has
c.) have upgraded, but is missing Dolby Atmos

Universal are the worst offender in this regard, in my opinion. We are talking over fifty films at my last count! I don't think I've had any luck with previous communications, so I am not optimistic.

I have also asked about adding Dolby Atmos to iTunes for those movies which have been identified as having it in MA (Despicable Me's, Fast and Furious etc.)

[lgans316]

Fast Five Extended Edition iTunes - Universal giving me a hard time. I have given them all the screenshots and evidence but they don't seem to get it.

[cmcclure16]

Originally Posted by ManOfTheForest

Just to confirm - these are all 4K in the US and U.K. STores, they just lack Atmos?

I can't speak for the UK store, but my list is based on the US store. And yes all are 4K except the ones listed under "Not Yet Available in 4K" but those films are either 4K on other services or at the very least on disc.

Originally Posted by ManOfTheForest

It has been mentioned that Stand By Me has strange licensing issues. It isn’t even available on the Irish Store and seems an exception to the rule of the Irish and U.K. store having the same content. I’ve been emailing them since March but all the can tell us they are working on it. If people could please email about that I would appreciate it,

Yeah Stand By Me and Halloween both have licensing issues but I still felt compelled to list them.

[XanderAE]

Oh to have Halloween, my favourite horror movie, in 4K Dolby Vision in iTunes... What a dream...

[ManOfTheForest]

Originally Posted by XanderAE

Another email to Universal sent. Within I have [again] detailed the extensive number of movies in the UK iTunes store which:

a.) do not have the unrated/extended version that the US has
b.) have not upgraded to 4K, when the US has
c.) have upgraded, but is missing Dolby Atmos

Universal are the worst offender in this regard, in my opinion. We are talking over fifty films at my last count! I don't think I've had any luck with previous communications, so I am not optimistic.

I have also asked about adding Dolby Atmos to iTunes for those movies which have been identified as having it in MA (Despicable Me's, Fast and Furious etc.)

Universal are the worst offenders at everything.

Can you copy the email contents into a post here and others can email too.

We can do the films individually

[ManOfTheForest]

Originally Posted by lgans316

Fast Five Extended Edition iTunes - Universal giving me a hard time. I have given them all the screenshots and evidence but they don't seem to get it.

I’m not helping with any Fast and Furious issues. Or with movies featuring Jason Statham.

There is a limit to what I will give to any cause

[ManOfTheForest]

Originally Posted by cmcclure16

I can't speak for the UK store, but my list is based on the US store. And yes all are 4K except the ones listed under "Not Yet Available in 4K" but those films are either 4K on other services or at the very least on disc.

My question seems like something I asked when I was mostly asleep.

I will go back and give your list a proper read.

[XanderAE]

Originally Posted by ManOfTheForest

Universal are the worst offenders at everything.

Can you copy the email contents into a post here and others can email too.

We can do the films individually

Sure, here you go. However, it's a big job to do them individually, there's over 50! Obviously you don't need to include all of them if you have no vested interest in the film yourself, but it all helps I guess.

A couple of these I have stretched the truth with, just to try and get the best version in the UK e.g. Fate of the Furious, which I know doesn't have the extended version in 4K in the US; Despicable Me, which only has Atmos in MA, but still worth a try...

Dear team,

I hope all is well.

I am a loyal Universal movie buyer in the UK. I purchase my movies through iTunes in the UK. I have compared some Universal films available in the US iTunes store to those available in the UK store and noticed a great number of films that aren't available in the UK either in 4K or at all.

If I list these films for you now, would it be possible to upgrade the movie in the UK iTunes store to match what is in the US iTunes store? As it stands, there are a great deal of your loyal customers in the UK who are forced to miss out on enhanced films because Universal are only upgrading the US store. Please see below the extensive list of films - clearly a massive project needs to be undertaken by Universal to bring the UK up to the level of the US:

12 Monkeys - not available in the UK store
1917 - missing Dolby Atmos audio in the UK store
American Gangster - Unrated Extended Edition not available in the UK store
American Pie - Unrated not available in the UK store
American Pie 2 - Unrated not available in the UK store
American Wedding - Unrated not available in the UK store
American Reunion - Unrated not available in the UK store
Back to the Future - missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Back to the Future Part II - missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Battleship - missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Bridesmaids - Unrated not available in the UK store
Bruce Almighty - not available in the UK store
Casino - not available in the UK store
Dawn of the Dead - Unrated not available in the UK store
Despicable Me 2 - missing Dolby Atmos audio in the UK store
Despicable Me 3 - missing Dolby Atmos audio in the UK store
Dracula Untold - missing 4K, HDR in the UK store
E.T.: The Extra-Terrestrial - missing 4K, HDR in the UK store
End of Days - not available in the UK store
Eternal Sunshine of the Spotless Mind - missing HD and 5.1 audio in the UK store
Everest - Missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Fast and Furious 6 Unrated - missing Dolby Atmos audio in the UK store
Forgetting Sarah Marshall - Unrated not available in the UK store
Furious 7 - Extended Edition in 4K, Dolby Vision and Dolby Atmos not available in the UK store
George A. Romero's Land of the Dead - Unrated not available in the UK store
Glass - missing 4K, HDR in the UK store
Good Boys - missing 4K, HDR in the UK store
Halloween II - not available in the UK store
Halloween III: Season of the Witch - not available in the UK store
Hot Fuzz - missing 4K, HDR in the UK store
Jason Bourne - missing Dolby Atmos audio in the UK store
Man on the Moon - not available in the UK store
Miami Vice - Unrated not available in the UK store
Oblivion - missing Dolby Atmos audio in the UK store
Pacific Rim: Uprising - missing Dolby Atmos audio in the UK store
Pitch Black - Unrated not available in the UK store
Robin Hood - Unrated Director's Cut not available in the UK store
Role Models - Unrated not available in the UK store
Slither - not available in the UK store
Ted - Unrated not available in the UK store
The Blues Brothers - Unrated not available in the UK store
The Bourne Identity - Missing 4K, Dolby Vision in the UK store
The Fate of the Furious - Unrated Director's Cut in 4K, Dolby Vision and Dolby Atmos audio in the UK store
The Incredible Hulk - missing 4K, HDR in the UK store
The Mummy - missing 4K, HDR in the UK store
The Mummy Returns - missing 4K, HDR in the UK store
The Mummy: Tomb of the Dragon Emperor - missing 4K, HDR in the UK store
The Wolfman - Unrated not available in the UK store
The World's End - missing 4K, HDR in the UK store

Please feel free to come back with any questions you may have or any help required to identify any further movies that may be afflicted. As you can see there is a great deal of unevenness when comparing US store to UK.

[ManOfTheForest]

Originally Posted by XanderAE

Sure, here you go. However, it's a big job to do them individually, there's over 50! Obviously you don't need to include all of them if you have no vested interest in the film yourself, but it all helps I guess.

A couple of these I have stretched the truth with, just to try and get the best version in the UK e.g. Fate of the Furious, which I know doesn't have the extended version in 4K in the US; Despicable Me, which only has Atmos in MA, but still worth a try...

If a group of us email about the same ones at the same time and we did a few every couple of days it would be an easy enough task.

I copy and paste the emails and just replace film title and studio

[lgans316]

FYI:

1917 - missing Dolby Atmos audio in the UK store - UK distributor is eONE. The disc has Universal Pictures logos and I am sure they authored it but distributor is eONE.

Cowboys & Aliens - Extended edition not available in the UK store. UK distributor is Paramount. They released only the extended cut on Blu-ray. US/CA release by Universal featured both cuts.

Drag Me to Hell - Unrated not available in the UK store - US distributor is Lionsgate

[ManOfTheForest]

Originally Posted by lgans316

FYI:

1917 - missing Dolby Atmos audio in the UK store - UK distributor is eONE. The disc has Universal Pictures logos and I am sure they authored it but distributor is eONE.

Cowboys & Aliens - Extended edition not available in the UK store. UK distributor is Paramount. They released only the extended cut on Blu-ray. US/CA release by Universal featured both cuts.

Drag Me to Hell - Unrated not available in the UK store - US distributor is Lionsgate

Cowboys and Aliens is one I keep forgetting to email about. I have it from the US Store

1917 needs to be sorted. No harm in email both companies.

[XanderAE]

Originally Posted by lgans316

FYI:

1917 - missing Dolby Atmos audio in the UK store - UK distributor is eONE. The disc has Universal Pictures logos and I am sure they authored it but distributor is eONE.

Cowboys & Aliens - Extended edition not available in the UK store. UK distributor is Paramount. They released only the extended cut on Blu-ray. US/CA release by Universal featured both cuts.

Drag Me to Hell - Unrated not available in the UK store - US distributor is Lionsgate

Thanks for these corrections - damn these international distributor differences! Guys, make sure to not include Cowboys and Aliens and Drag Me to Hell.

FYI, 1917 is showing as Universal as distributor in the UK iTunes store, so I assumed that was correct. Are we sure it definitely isn't them?

[ManOfTheForest]

Yankee Doodle Dandy is a rental only in both the Information Irish and U.K. stores.

The database entry here - https://www.blu-ray.com/itunes/Yanke...iTunes/146037/ - suggests a relist has occurred and is possibly what lead to the lose of he buy button.

Can folks please email Warner Bros. and then to look into it?

Cheers

[lgans316]

Originally Posted by XanderAE

Thanks for these corrections - damn these international distributor differences! Guys, make sure to not include Cowboys and Aliens and Drag Me to Hell.

FYI, 1917 is showing as Universal as distributor in the UK iTunes store, so I assumed that was correct. Are we sure it definitely isn't them?

You maybe right but I have seen eONE films on the disc.

[ManOfTheForest]

Originally Posted by lgans316

You maybe right but I have seen eONE films on the disc.

Has 1917 had Atmos in the US store since it’s release?

The Irish And UK stores have a different iTunesID to the US

[XanderAE]

Originally Posted by ManOfTheForest

Has 1917 had Atmos in the US store since it’s release?

Yes indeed.

[ManOfTheForest]

Originally Posted by XanderAE

Yes indeed.

The different IDs is a concern.

[Juniormint]

Originally Posted by XanderAE

Sure, here you go. However, it's a big job to do them individually, there's over 50! Obviously you don't need to include all of them if you have no vested interest in the film yourself, but it all helps I guess.

A couple of these I have stretched the truth with, just to try and get the best version in the UK e.g. Fate of the Furious, which I know doesn't have the extended version in 4K in the US; Despicable Me, which only has Atmos in MA, but still worth a try...

Dear team,

I hope all is well.

I am a loyal Universal movie buyer in the UK. I purchase my movies through iTunes in the UK. I have compared some Universal films available in the US iTunes store to those available in the UK store and noticed a great number of films that aren't available in the UK either in 4K or at all.

If I list these films for you now, would it be possible to upgrade the movie in the UK iTunes store to match what is in the US iTunes store? As it stands, there are a great deal of your loyal customers in the UK who are forced to miss out on enhanced films because Universal are only upgrading the US store. Please see below the extensive list of films - clearly a massive project needs to be undertaken by Universal to bring the UK up to the level of the US:

12 Monkeys - not available in the UK store
1917 - missing Dolby Atmos audio in the UK store
American Gangster - Unrated Extended Edition not available in the UK store
American Pie - Unrated not available in the UK store
American Pie 2 - Unrated not available in the UK store
American Wedding - Unrated not available in the UK store
American Reunion - Unrated not available in the UK store
Back to the Future - missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Back to the Future Part II - missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Battleship - missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Bridesmaids - Unrated not available in the UK store
Bruce Almighty - not available in the UK store
Casino - not available in the UK store
Dawn of the Dead - Unrated not available in the UK store
Despicable Me 2 - missing Dolby Atmos audio in the UK store
Despicable Me 3 - missing Dolby Atmos audio in the UK store
Dracula Untold - missing 4K, HDR in the UK store
E.T.: The Extra-Terrestrial - missing 4K, HDR in the UK store
End of Days - not available in the UK store
Eternal Sunshine of the Spotless Mind - missing HD and 5.1 audio in the UK store
Everest - Missing 4K, Dolby Vision and Dolby Atmos audio in the UK store
Fast and Furious 6 Unrated - missing Dolby Atmos audio in the UK store
Forgetting Sarah Marshall - Unrated not available in the UK store
Furious 7 - Extended Edition in 4K, Dolby Vision and Dolby Atmos not available in the UK store
George A. Romero's Land of the Dead - Unrated not available in the UK store
Glass - missing 4K, HDR in the UK store
Good Boys - missing 4K, HDR in the UK store
Halloween II - not available in the UK store
Halloween III: Season of the Witch - not available in the UK store
Hot Fuzz - missing 4K, HDR in the UK store
Jason Bourne - missing Dolby Atmos audio in the UK store
Man on the Moon - not available in the UK store
Miami Vice - Unrated not available in the UK store
Oblivion - missing Dolby Atmos audio in the UK store
Pacific Rim: Uprising - missing Dolby Atmos audio in the UK store
Pitch Black - Unrated not available in the UK store
Robin Hood - Unrated Director's Cut not available in the UK store
Role Models - Unrated not available in the UK store
Slither - not available in the UK store
Ted - Unrated not available in the UK store
The Blues Brothers - Unrated not available in the UK store
The Bourne Identity - Missing 4K, Dolby Vision in the UK store
The Fate of the Furious - Unrated Director's Cut in 4K, Dolby Vision and Dolby Atmos audio in the UK store
The Incredible Hulk - missing 4K, HDR in the UK store
The Mummy - missing 4K, HDR in the UK store
The Mummy Returns - missing 4K, HDR in the UK store
The Mummy: Tomb of the Dragon Emperor - missing 4K, HDR in the UK store
The Wolfman - Unrated not available in the UK store
The World's End - missing 4K, HDR in the UK store

Please feel free to come back with any questions you may have or any help required to identify any further movies that may be afflicted. As you can see there is a great deal of unevenness when comparing US store to UK.

I've also emailed Universal off the back of this message , If Jaws is anything to go by then it will be a long road before all these features are restored but I have plenty of patience haha!

[ManOfTheForest]

The most recent MAGNIFICENT SEVEN sequel (‘tis neither remake or reboot and is bloody great stuff) has no extras in Ireland or the UK.

It is MGM so way for us to get in touch with the distributor.

Anybody in the US willing to phone MGM about this and James Bond? The details are listed a few posts back but I can post again if needed.