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Old 12-15-2021, 01:22 AM   #1
ticTACsnitch ticTACsnitch is offline
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Default Not Receiving Email Alerts for Subscribed Threads

I went back only 2 pages to see if there was anything about it. What do I do in this situation?

No longer receiving email alerts for when new comments are being posted for my subscribed threads.
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Old 12-15-2021, 06:20 PM   #2
ticTACsnitch ticTACsnitch is offline
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No one else experiencing this issue other than myself? Any feedback would be greatly appreciated.
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Old 12-15-2021, 06:28 PM   #3
bluhunter bluhunter is offline
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I am having this issue too. Unfortunately it’s quite common around here. Geeee
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Old 12-15-2021, 06:31 PM   #4
ticTACsnitch ticTACsnitch is offline
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Quote:
Originally Posted by bluhunter View Post
I am having this issue too. Unfortunately itís quite common around here. Geeee
Thanks. Do you know if there's a fix? Would help if a site admin were to look in but I don't know who I am supposed to reach out to and how.
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Old 12-15-2021, 07:19 PM   #5
ploog ploog is offline
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I'm not getting thread sub *or* new PM notifications, which makes responding to sale thread requests more of a hassle.
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Old 12-16-2021, 05:36 AM   #6
bluhunter bluhunter is offline
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Quote:
Originally Posted by ticTACsnitch View Post
Thanks. Do you know if there's a fix? Would help if a site admin were to look in but I don't know who I am supposed to reach out to and how.
I donít. They never responded to my message when it happened in the past.
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Old 12-16-2021, 05:47 PM   #7
ticTACsnitch ticTACsnitch is offline
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Originally Posted by bluhunter View Post
I donít. They never responded to my message when it happened in the past.
That's unfortunate. Did it ultimately correct itself?
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Old 12-16-2021, 06:36 PM   #8
bluhunter bluhunter is offline
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Quote:
Originally Posted by ticTACsnitch View Post
That's unfortunate. Did it ultimately correct itself?
Yeah, after a long wait
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Old 12-16-2021, 09:11 PM   #9
iceman iceman is offline
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Have you tried to white flag *blu-ray.com in your email program/supplier?
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Old 12-16-2021, 10:26 PM   #10
ticTACsnitch ticTACsnitch is offline
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Have you tried to white flag *blu-ray.com in your email program/supplier?
I'm not sure what you mean by white flag the website? I don't even know if I can white flag in my email. Abruptly stopped receiving notification emails after Dec 14.

Do you mean whitelist? Coz I can do that but never felt it was necessary because the notifications always came to my inbox and never to the spam folder.
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Old 12-17-2021, 07:51 PM   #11
bluhunter bluhunter is offline
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The issue here is that the website doesn’t send those emails at all
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Old 12-18-2021, 03:07 AM   #12
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I've never subscribed to thread before. But i just did as a test and I'm getting email notifications. Maybe unsubscribing and subscribe again would fix it?
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Old 12-18-2021, 03:13 AM   #13
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Check your settings. Maybe they got reset. https://forum.blu-ray.com/subscripti...ewsubscription
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Old 12-18-2021, 06:38 AM   #14
bluhunter bluhunter is offline
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Check your settings. Maybe they got reset. https://forum.blu-ray.com/subscripti...ewsubscription
What do you mean? They still say “instant” under notification type
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Old 12-18-2021, 07:06 AM   #15
TheDean TheDean is offline
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Quote:
Originally Posted by bluhunter View Post
What do you mean? They still say ďinstantĒ under notification type
Then that must not be the issue. Did you try unsubscribing and then resubscribing? I've been getting email notifications all night.

One did go to my Spam folder though.
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Old 12-18-2021, 12:39 PM   #16
andreasy969 andreasy969 is offline
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I'm currently also not receiving PM email notifications anymore. Suspected it the other day already and am sure today. The settings are correct and didn't change.
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Old 12-18-2021, 07:30 PM   #17
bluhunter bluhunter is offline
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Originally Posted by bluhunter View Post
What do you mean? They still say ďinstantĒ under notification type
I did but still not getting them and my spam folder is empty.
This started December 14th suddenly. There must be something wrong with email notifications on the siteís end. It may not be affecting all users but itís affecting us. I would be grateful if someone from the forum could look into this. Iím missing a lot of deals without notifications
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Old 12-18-2021, 08:01 PM   #18
iceman iceman is offline
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Quote:
Originally Posted by ticTACsnitch View Post
I'm not sure what you mean by white flag the website? I don't even know if I can white flag in my email. Abruptly stopped receiving notification emails after Dec 14.

Do you mean whitelist? Coz I can do that but never felt it was necessary because the notifications always came to my inbox and never to the spam folder.
Strange, we havenít done any changes on our end
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Old 12-19-2021, 06:14 AM   #19
bluhunter bluhunter is offline
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Quote:
Originally Posted by iceman View Post
Strange, we havenít done any changes on our end
I understand there were no changes on your side. Perhaps something is not working as it should?
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Old 12-19-2021, 08:26 AM   #20
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Quote:
Originally Posted by bluhunter View Post
I understand there were no changes on your side. Perhaps something is not working as it should?
Or some backend service put BR’s SMTP server on a spam/block list — affecting only those users whose email provider subscribes to the villainous service for their SPAM filtering engines.
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