Best Xbox One Game Deals


Best Xbox One Game Deals, See All the Deals »
Top deals | New deals  
 All countries United States United Kingdom Canada Germany France Spain Italy Australia Japan
NBA 2K20 (Xbox One)
$39.99
 
Gears 5 (Xbox One)
$38.99
 
Borderlands 3 (Xbox One)
$40.03
 
Middle-earth: Shadow of War (Xbox One)
$11.99
 
Hitman 2 (Xbox One)
$17.99
 
Carnival Games (Xbox One)
$14.99
14 hrs ago
Assassin's Creed Odyssey (Xbox One)
$65.97
 
Tom Clancy's Ghost Recon Wildlands (Xbox One)
$24.99
 
Spike Volleyball (Xbox One)
$19.99
 
The Outer Worlds (Xbox One)
$58.00
2 hrs ago
The Surge 2 (Xbox One)
$39.82
 
Borderlands 3 (Xbox One)
$68.99
 
What's your next favorite movie?
Join our movie community to find out


Image from: Life of Pi (2012)

Go Back   Blu-ray Forum > Gaming > Xbox > Xbox One


Reply
 
Thread Tools Display Modes
Old 03-14-2014, 02:50 PM   #1
Naiera Naiera is offline
Blu-ray Count
 
Naiera's Avatar
 
Jun 2012
Denmark
9
21
Default The Xbox One technical issues thread

I did a search and couldn't find a thread like this, so I figured I'd make one, since I have a question that gets me all

Any ideas for headset troubleshooting? I'm just trying to use the one that came with the console for online chat. It doesn't seem like it should be that difficult, but I just can't make it work. I've tried in Dead Rising 3 and Titanfall with no luck.

There has to be some obvious little detail I'm missing here. Anyone?
  Reply With Quote
Old 03-14-2014, 03:10 PM   #2
mahgin86 mahgin86 is offline
Active Member
 
mahgin86's Avatar
 
Jul 2012
33
812
28
3
Default

Is the Kinect mic turned on for chat? Maybe that has something to do with it.
  Reply With Quote
Old 03-14-2014, 03:17 PM   #3
ReverendSlim ReverendSlim is offline
Power Member
 
ReverendSlim's Avatar
 
Oct 2009
Mobile, AL
24
89
795
Default

Quote:
Originally Posted by Naiera View Post
I did a search and couldn't find a thread like this, so I figured I'd make one, since I have a question that gets me all

Any ideas for headset troubleshooting? I'm just trying to use the one that came with the console for online chat. It doesn't seem like it should be that difficult, but I just can't make it work. I've tried in Dead Rising 3 and Titanfall with no luck.

There has to be some obvious little detail I'm missing here. Anyone?
Does the mute light come on when pressed and do you hear a beep when you press the volume up/down buttons?

Something you can try is using the headset for Skype and see if it works there. If it does, then it may be a network NAT issue causing you to not be able to connect to others for chat. You can run the network tests under settings to see what your NAT is. If it's Strict or Moderate, that could be an issue.

If the mic doesn't work at all in Skype, I would recommend registering your Xbox One's serial number on the Xbox.com site and then putting in a warranty replacement request for the headset. Not sure how they handle that overseas, but they're pretty quick to send you a free replacement here in the U.S.
  Reply With Quote
Old 03-14-2014, 03:24 PM   #4
Naiera Naiera is offline
Blu-ray Count
 
Naiera's Avatar
 
Jun 2012
Denmark
9
21
Default

Quote:
Originally Posted by ReverendSlim View Post
Does the mute light come on when pressed and do you hear a beep when you press the volume up/down buttons?
I get absolutely nothing of the sort. No light, no beeps, nothing.

Quote:
Originally Posted by mahgin86 View Post
Is the Kinect mic turned on for chat? Maybe that has something to do with it.
I've tried with that both on and off.
  Reply With Quote
Old 03-14-2014, 06:46 PM   #5
Derb Derb is offline
Blu-ray Count
 
Derb's Avatar
 
Sep 2008
Vancouver, B.C.
11
45
3276
4
3
7
1
2
51
Default

Curious if you tried updating controller with it attached to controller then attached via USB to system?
  Reply With Quote
Old 03-14-2014, 07:29 PM   #6
ReverendSlim ReverendSlim is offline
Power Member
 
ReverendSlim's Avatar
 
Oct 2009
Mobile, AL
24
89
795
Default

Quote:
Originally Posted by Naiera View Post
I get absolutely nothing of the sort. No light, no beeps, nothing.
Do you know anyone else with a controller that you can try the headset on? Because my guess would be either dead headset... or dead connector on the controller itself. Only way to troubleshoot would be to try the headset on someone else's controller and see what happens. Either way, Microsoft should be able to hook you up with a warranty replacement.

Quote:
Originally Posted by Derb View Post
Curious if you tried updating controller with it attached to controller then attached via USB to system?
The original headset that comes with the system doesn't need the update, so that shouldn't matter.
  Reply With Quote
Old 03-14-2014, 07:39 PM   #7
Derb Derb is offline
Blu-ray Count
 
Derb's Avatar
 
Sep 2008
Vancouver, B.C.
11
45
3276
4
3
7
1
2
51
Default

Quote:
Originally Posted by ReverendSlim View Post
The original headset that comes with the system doesn't need the update, so that shouldn't matter.
It shouldn't I agree.
  Reply With Quote
Old 03-14-2014, 08:27 PM   #8
Naiera Naiera is offline
Blu-ray Count
 
Naiera's Avatar
 
Jun 2012
Denmark
9
21
Default

I did actually update the controller the other day. Hoped it might get the headset working
  Reply With Quote
Old 03-14-2014, 08:50 PM   #9
PrznBluRayFan PrznBluRayFan is offline
Active Member
 
PrznBluRayFan's Avatar
 
Oct 2011
457
329
Default

Anyone have any issues where the disc is attempting to load, but doesn't? Ive only had this once in awhile, most recently with Titanfall where I just had the load screen. Power off and unplug seems to do the trick, but it is annoying. Wndering if its worth calling Microsoft about to exchange
  Reply With Quote
Old 03-14-2014, 09:21 PM   #10
ReverendSlim ReverendSlim is offline
Power Member
 
ReverendSlim's Avatar
 
Oct 2009
Mobile, AL
24
89
795
Default

Quote:
Originally Posted by PrznBluRayFan View Post
Anyone have any issues where the disc is attempting to load, but doesn't? Ive only had this once in awhile, most recently with Titanfall where I just had the load screen. Power off and unplug seems to do the trick, but it is annoying. Wndering if its worth calling Microsoft about to exchange
I've had this happen once or twice with Ghosts. From what I can tell thus far, it seems that there may be something buggy going on with the quick-resume feature. MS are already aware of it, so I imagine we'll see a fix for it in the near future (possibly even in the next preview build).
  Reply With Quote
Old 03-18-2014, 03:29 PM   #11
Naiera Naiera is offline
Blu-ray Count
 
Naiera's Avatar
 
Jun 2012
Denmark
9
21
Default

Quote:
Originally Posted by ReverendSlim View Post
If the mic doesn't work at all in Skype, I would recommend registering your Xbox One's serial number on the Xbox.com site and then putting in a warranty replacement request for the headset. Not sure how they handle that overseas, but they're pretty quick to send you a free replacement here in the U.S.
Yeah, I get no options here. Are there any cheap alternatives I could try to buy?
  Reply With Quote
Old 03-18-2014, 05:04 PM   #12
ReverendSlim ReverendSlim is offline
Power Member
 
ReverendSlim's Avatar
 
Oct 2009
Mobile, AL
24
89
795
Default

Quote:
Originally Posted by Naiera View Post
Yeah, I get no options here. Are there any cheap alternatives I could try to buy?
Wait... did you import to a region where they haven't released yet? I could see that being a problem.
  Reply With Quote
Old 03-18-2014, 05:14 PM   #13
Naiera Naiera is offline
Blu-ray Count
 
Naiera's Avatar
 
Jun 2012
Denmark
9
21
Default

Yes, I figured that was obvious, seeing as I'm in Denmark I expected to run into problems like this with my dead headset.
  Reply With Quote
Old 05-14-2014, 03:59 AM   #14
d_dozen d_dozen is offline
Expert Member
 
May 2011
394
603
Default

Has anyone experienced any image stuttering when playing a blu-ray?
  Reply With Quote
Old 05-23-2014, 02:10 PM   #15
dyne dyne is offline
Blu-ray Champion
 
dyne's Avatar
 
Feb 2011
24
452
7
Default

What's the deal with friend requests? My buddy from work was on my list when I was running a 360. Then I let my sub lapse the past two years and reupped when I got the One. He was no longer on my friends list. He has a 360 and I have the One. I searched him and added him. I see him on my list with the smaller thumbnail that signify's a 360 user. I can send him messages just fine. He said that he sent me a friend request on his end and asked why I haven't accepted it. I've received no notification. This doesn't sound right.
  Reply With Quote
Old 05-23-2014, 05:15 PM   #16
ReverendSlim ReverendSlim is offline
Power Member
 
ReverendSlim's Avatar
 
Oct 2009
Mobile, AL
24
89
795
Default

Quote:
Originally Posted by dyne View Post
What's the deal with friend requests? My buddy from work was on my list when I was running a 360. Then I let my sub lapse the past two years and reupped when I got the One. He was no longer on my friends list. He has a 360 and I have the One. I searched him and added him. I see him on my list with the smaller thumbnail that signify's a 360 user. I can send him messages just fine. He said that he sent me a friend request on his end and asked why I haven't accepted it. I've received no notification. This doesn't sound right.
Friend requests are weird now because of the follower system. So if you add him on your One, you're just following him... He has to add you back for you to be friends. But yeah... not sure how that works as far as 360 going to One goes. Maybe you can accept his friend request on xbox.com?
  Reply With Quote
Old 05-23-2014, 11:04 PM   #17
dyne dyne is offline
Blu-ray Champion
 
dyne's Avatar
 
Feb 2011
24
452
7
Default

Quote:
Originally Posted by ReverendSlim View Post
Maybe you can accept his friend request on xbox.com?
That did it. Thanks Rev.
  Reply With Quote
Old 06-10-2014, 10:30 PM   #18
detective392 detective392 is offline
Blu-ray Baron
 
detective392's Avatar
 
Jul 2008
Champlin, MN
3
439
293
21
Default

Just recorded my first 2 clips using the xbox one DVR and it has major audio/video sync issues. Is there anyway to fix this? I was really looking forward to uploading videos without buying a separate game DVR.

I was playing Killer Instinct if that matters.
  Reply With Quote
Old 06-11-2014, 12:02 AM   #19
ReverendSlim ReverendSlim is offline
Power Member
 
ReverendSlim's Avatar
 
Oct 2009
Mobile, AL
24
89
795
Default

Hmmm... I haven't seen any problems with my recorded clips. Don't know what to tell you on that.
  Reply With Quote
Old 06-11-2014, 12:05 AM   #20
detective392 detective392 is offline
Blu-ray Baron
 
detective392's Avatar
 
Jul 2008
Champlin, MN
3
439
293
21
Default

Quote:
Originally Posted by ReverendSlim View Post
Hmmm... I haven't seen any problems with my recorded clips. Don't know what to tell you on that.
Seems I can't upload videos without gold anyways so it doesn't matter at this point. Will try and get it fixed but without being able to upload it doesn't have a high enough priority as it used to.

I thought MS got rid of most paywall stuff. I can't even upload my videos without needing gold. Kinda stupid as I can use upload studio and all that but not actually upload anything. Not even to my One Drive.
  Reply With Quote
Reply
Go Back   Blu-ray Forum > Gaming > Xbox > Xbox One


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:57 AM.