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Go Back   Blu-ray Forum > Movies > Digital Movies > UltraViolet (Discontinued)

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Old 07-26-2019, 04:07 AM   #1
sinned sinned is offline
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Default Problem with porting Paramount Movies to UV

So I have 3 movies in my Paramount account:
Downsizing
Suburbicon
Jack Reacher

I have linked my Paramount account to my UV account.
In my Paramount account, it shows that it is linked to my UV account.
In my UV account, it shows that it is linked to my Paramount account.

However, the 3 movies above are not showing up on my UV account library (and by extension not showing up in Vudu).

I have tried linking and un-linking multiple times. Each time it is successful but the movies do not show up. When I do it on the Paramount site I get an email saying that Paramount is now linked to my UltraViolet account. Today, I get a "last warning" email from Paramount that I have not yet linked my Paramount account to my UV account. But when I log in, I see that it is linked.

I have tried emailing Paramount multiple times but either I get a generic response (try to link and unlink and wait 48 hours) or it does not get answered at all.

Another weird thing, on the Paramount side, under 'Filter & Search', if I just check the UltraViolet box, none of the movies come up. Aren't these UV movies?

Help!

Last edited by sinned; 07-26-2019 at 04:08 AM. Reason: spelling
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Old 07-26-2019, 04:05 PM   #2
The WB The WB is offline
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You are not alone. I have the same issue.
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