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Old 03-24-2018, 10:03 AM   #1
JJReal JJReal is offline
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Default Is VUDU Short-Changing Customers?

I ran into a situation a few days ago that makes me think VUDU is.

Ok, here it is. I went to Disney’s Movies Anywhere to buy the new released un-vaulted “Lady and the Tramp” and “Lady and the Tramp 2: Scamp’s Adventure” in HDX. No problem with the original movie however, “Scamp’s Adventure” was only available in SD on VUDU, what? I figured, oh they’re only going to release it in SD. Well, I then come to realize Disney is allowing Amazon, Google Play & iTunes to redeem in HD. Wait a minute, why is VUDU the only streaming Co. redeeming in SD? I would like to know why? I wrote them and I’m still waiting on the answer. Now I realize a lot of older titles were only available in SD and I’m cool with that. Recently, VUDU has given members an opportunity to upgrade some of those SD only titles to HDX for an additional purchase price, I’m grateful for that option if it is desired. I’m just trying to wrap my head around why VUDU’s only redeemable option is SD for “Scamp’s Adventure”. Maybe some other members would like to weigh in on this, what do you think?
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Old 03-24-2018, 10:21 AM   #2
steve_dave steve_dave is offline
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Vudu never bothered to upload and update to an HD version?

Vudu was not provided a HD master by Disney?

Vudu has not updated their offers for HD yet?

Vudu doesn't like certain customers and this is punishment?

Take your pick.

Also, this is in the wrong forum. Disney does not support Ultraviolet.
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Old 04-01-2018, 06:06 AM   #3
OrionSkywalker OrionSkywalker is offline
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Must have been temporary as I redeemed a code on 3/27 and got it in HDX.
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Old 05-08-2018, 08:49 PM   #4
JJReal JJReal is offline
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Default Update on Lady and the Tramp 2 SD Version

I just wanted to mention, apparently purchasing a Disney's Blu-ray version of a movie has certain advantages VS. just buying it directly from MA / VUDU.

I recently joined the Disney's Movie Club because certain movies are exclusive to Disney's members only. The Disney's "Lady and the Tramp 2" Blu-ray version is one of those movies. The new release includes a Digital Copy Code which redeems at MA and ports over to VUDU in HDX. So it looks like Blu-ray.com members who redeemed their purchased Blu-ray codes or those fortunate enough to buy a seller's Blu-ray Code didn't have any problems getting the HDX version on VUDU. I thought this might be worth mentioning as a work around in order to get the HDX version. Since VUDU was the only vendor offering a SD version only when purchasing from them directly.
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Thanks given by:
Clark Kent (05-08-2018), NDcowboy (05-19-2018)
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