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Old 01-01-2019, 08:52 PM   #1
brentsg brentsg is offline
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Default UltraViolet website performance

When I try to access my library to validate which rights I have for a movie... the website is just horrible. I just asked it to display my library from Z-A and I don't think it will ever return a result.

Do I have some addon causing this or is the website just abandoned?
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Old 01-01-2019, 09:04 PM   #2
steve_dave steve_dave is offline
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The OP is talking about MyUV.com, the main site to manage your UV locker and account. This site has always had issues so its an exercise in patience. I just use search and if that fails, wait 24 hours for changes at my UV providers.
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solarrdadd (01-01-2019)
Old 01-01-2019, 09:15 PM   #3
solarrdadd solarrdadd is offline
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Quote:
Originally Posted by steve_dave View Post
The OP is talking about MyUV.com, the main site to manage your UV locker and account. This site has always had issues so its an exercise in patience. I just use search and if that fails, wait 24 hours for changes at my UV providers.
thanks for the clarification Steve; now we know. Happy New Year buddy!
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Old 01-02-2019, 02:39 AM   #4
crackedknee crackedknee is offline
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Quote:
Originally Posted by brentsg View Post
It's a shame that it's so poor, but thank you for the confirmation. I sometimes need to see if and when I got UHD rights to a title and it should be the easiest place to do so.
The easiest way is to forget the A to Z or Z to A sort and scrolling through. There is a search box there, I simply enter the name of the movie. Sometimes it gives you several near matches, plus the actual movie you are searching for, but you will get that movie. You can then click on the display entry for it, and that will expand to display the UV rights you own (SD, HD, and/or UHD). It will include two or more redeems as separate lines of entry in that expanded window.

Last edited by crackedknee; 01-02-2019 at 03:07 AM.
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Old 01-03-2019, 09:26 PM   #5
brentsg brentsg is offline
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Quote:
Originally Posted by crackedknee View Post
The easiest way is to forget the A to Z or Z to A sort and scrolling through. There is a search box there, I simply enter the name of the movie. Sometimes it gives you several near matches, plus the actual movie you are searching for, but you will get that movie. You can then click on the display entry for it, and that will expand to display the UV rights you own (SD, HD, and/or UHD). It will include two or more redeems as separate lines of entry in that expanded window.
It looks like I do indeed have something blocking the site, an extension or whatever. I tried the search (and I've done this many times) and it returned no results. A movie that I don't own will quickly return a null result but a movie that I do own will show the spinning purple circles indefinitely.

I downloaded a browser that I don't use, logged in... boom the searches work.
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crackedknee (01-04-2019)
Old 01-07-2019, 07:00 AM   #6
TheDean TheDean is offline
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UV site sure does suck for the most part. Seems like every time i reload the site i have different movies in my collection.

Too bad it wasn't like the MA site. Where you could search for eligible titles.
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