Disney Movie Rewards - Star Wars Rogue One Teaser II double-sided Poster

[J.D. Lombardi]

Yup, this is now available on the Disney Movie Rewards website...totally just ordered mine and I feel like Gollum...my precious!

Screw you ebay and your $100 prices! lol

[J.D. Lombardi]

Annnnnnnnd it arrived totally damaged. Looks like the USPS gave the tube to a dog before delivering it. Trying to see if Disney will mail me a replacement.

*sighs*

[Kinsella5]

Originally Posted by J.D. Lombardi

Annnnnnnnd it arrived totally damaged. Looks like the USPS gave the tube to a dog before delivering it. Trying to see if Disney will mail me a replacement.

*sighs*

Are they still using cheap flimsy tubes and basically just tossing the poster in the tube with no protection on the sides against shifting? Were the end caps taped down at least? Good luck getting a replacement, I am sure they will do that but I don't think anyone is surprised it arrived damaged, that's pretty much standard for DMR.

[J.D. Lombardi]

Originally Posted by Kinsella5

Are they still using cheap flimsy tubes and basically just tossing the poster in the tube with no protection on the sides against shifting? Were the end caps taped down at least? Good luck getting a replacement, I am sure they will do that but I don't think anyone is surprised it arrived damaged, that's pretty much standard for DMR.

YES to everything you said...thin tube...bare poster in it. Actually, no tape on the ends, I believe. VERY frustrating. So much of the internet is based on mail order sales and like 90% of these places pack TERRIBLY. Amazon, Barnes and Noble, Shutterfly...Disney Rewards...WTF people? I'll PAY for better shipping. lol When you can't get things in stores and can't get them via mail in the expected new condition, it is just a lose/lose situation.

[Kinsella5]

Originally Posted by J.D. Lombardi

YES to everything you said...thin tube...bare poster in it. Actually, no tape on the ends, I believe. VERY frustrating. So much of the internet is based on mail order sales and like 90% of these places pack TERRIBLY. Amazon, Barnes and Noble, Shutterfly...Disney Rewards...WTF people? I'll PAY for better shipping. lol When you can't get things in stores and can't get them via mail in the expected new condition, it is just a lose/lose situation.

While you and I butted heads in the past, I stand in agreement with everything you said. I have been shipping posters worldwide for 25 years if I packaged and shipped them out like DMR, I'd be out of business. The problem with companies like them is A) they don't care, and B) they won't listen. To them they think kids are just going to tack the poster on the wall. They don't understand the rarity of thee posters and how collectible they are (especially Disney titles), trust me on that. I am going to make another attempt to speak to them because so many collectors such as yourself are redeeming your hard earned points for posters, and you expect, as you rightfully should, receive them in near-mint/mint condition. Would they ship one of their porcelain dolls like that? Absolutely not. When it comes to posters, they seem to think tossing it in a tube is enough, when time and time again it's been proven that it's not.

If they simply got it right the first time, they would not have unhappy customers, complaints would decrease significantly, the hesitation to order from them again, would decrease as well, they would not have to ship yet another poster out, which will more than likely be damaged again, which requires them to pay shipping a second time, the supplies they use, the employee's time they pay to package another, etc. It's a complete waste.

Hopefully your replacement arrives in better condition. I had read hundreds of posts on this site and others about people's posters arriving in crappy damaged condition. Keep us posted on what happens with the replacement.

[J.D. Lombardi]

Naturally, despite all my rants and raves, they only mentioned that my photos validated that I received a damaged item and they're sending me out another one. I pray that it comes in-tact! I have had things arrive just fine before, so fingers crossed.

Hell, I mean I'd pay the Priority USPS price to have it...I don't get why you just can't even have the option.

[chaingunsofdoom]

My Teaser 2 arrived damaged as well. I only contacted them today about it (it took longer to ship up here). Upon opening the tube, it was rolled / unrolled diagonally, so that the entire side corner is damaged from hitting the bottom of the tube for around 8-10 inches. As far as I know, there are no replacements, so I will order the Final Art one if I get my points refunded. A 2 cent plastic poster bag and 10 cents of bubblewrap at the top/bottom would probably solve 95% of these damages.

[Ihavecandygetnthevan]

just saw this sell for $300

[J.D. Lombardi]

Originally Posted by Ihavecandygetnthevan

just saw this sell for $300

I know...if only they arrived perfectly! lol I'd likely have NO points at this juncture and have sold a couple.

[Jpapp25]

Ordered this one and it arrived, of course, mangled in a flimsy tube. I haven't even sent them an email yet because they're just so awful with this stuff

[Kinsella5]

Originally Posted by Jpapp25

Ordered this one and it arrived, of course, mangled in a flimsy tube. I haven't even sent them an email yet because they're just so awful with this stuff

I feel for you, but sadly that seems to be the case for many (not all) who order a poster through them.

[DWR1965]

Does anyone have an extra The Force Awakens Teaser Poster for trade? I have an extra Rogue One teaser poster available.

[J.D. Lombardi]

Originally Posted by chaingunsofdoom

My Teaser 2 arrived damaged as well. I only contacted them today about it (it took longer to ship up here). Upon opening the tube, it was rolled / unrolled diagonally, so that the entire side corner is damaged from hitting the bottom of the tube for around 8-10 inches. As far as I know, there are no replacements, so I will order the Final Art one if I get my points refunded. A 2 cent plastic poster bag and 10 cents of bubblewrap at the top/bottom would probably solve 95% of these damages.

You may want to try the DMR page on facebook. I found them to be incredibly helpful and ended up getting new posters sent to me via there.