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Old 11-21-2022, 05:16 PM   #1621
Sky_Captain Sky_Captain is offline
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I'm having that Hurt Locker 4K steelbook.

Down to £17.99 with RC discount.
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Old 11-24-2022, 04:42 PM   #1622
movie fan2021 movie fan2021 is offline
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Quote:
Originally Posted by BenjaminC181 View Post
Glad i'm not the only one who feels frustrated with Zavvi's service. Ordered the Giallo Essentials boxset a few weeks ago.

Arrived yesterday but apparently it had a rough ride getting here and the bottom of the box was dinged up pretty badly. Contacted customer service with pictures as proof and they offered me a 15% refund. I declined and said i wanted a pristine item since i paid full price.

They said fine then return it at your own costs with track & trace and we will send you a new one. A quick search on google revealed some pretty horrifying experiences with customers trying to return damaged items i decided to go with the refund after all. In short this has to be the most lackluster customer service experience i've ever had. Next time i'll go with Amazon as usual. At least their customer service doesn't give you the runaround and replaces damaged stuff without too much hassle.
That is very bad, you did not receive the item as it was described to you. The seller should be paying the cost of return. Have you spoken to the card issuer, you where sold faulty goods
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Old 11-25-2022, 08:14 PM   #1623
Cecil B. DeMille Cecil B. DeMille is offline
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Are there any current discount codes that can be applied on top of the Black Friday prices?

Last edited by Cecil B. DeMille; 11-25-2022 at 08:53 PM.
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Old 12-01-2022, 06:44 AM   #1624
c08s_81 c08s_81 is offline
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Have only ever had a couple of cheap bits from Zavvi over the years.

There are a few bits at the moment that I'm after and they are a great price but after reading some of the nightmare stories on here I'm really debating if to order them or not as I don't want the boxes getting damaged.
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Old 12-03-2022, 03:35 PM   #1625
mikezilla2 mikezilla2 is online now
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So uh that kong steel book set looks nice - we got codes for it? Apparently i can now only order from the Au domain..
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Old 12-03-2022, 09:23 PM   #1626
lateralspin lateralspin is online now
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I sent a package to the UK and it is still stuck waiting for collection after a month, without any update. UK strike? Anyway, I wonder if the mail will ever turn up, as it should turn up one day.
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Old 12-04-2022, 11:10 PM   #1627
PT Ryan PT Ryan is offline
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I've found their shipping to be slow (I'm in Australia), but otherwise haven't had any issues with their service. They badly need a wishlist feature on their site and smoother navigation, though.
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Old 12-04-2022, 11:54 PM   #1628
Teddy Westside Teddy Westside is offline
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Quote:
Originally Posted by PT Ryan View Post
They badly need a wishlist feature on their site
Strange, when there is one on the UK version of the site.
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Old 12-05-2022, 08:08 PM   #1629
nishomac nishomac is offline
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Oh my days I pre ordered ghost stories for Christmas and not it’s out of stock no sign of shipping
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Old 12-05-2022, 08:17 PM   #1630
oddbox83 oddbox83 is offline
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Quote:
Originally Posted by nishomac View Post
Oh my days I pre ordered ghost stories for Christmas and not itís out of stock no sign of shipping
I paid less than £22 at Rarewaves and received it today, for your future purchasing decisions.
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Old 12-06-2022, 02:22 AM   #1631
PT Ryan PT Ryan is offline
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Quote:
Originally Posted by Teddy Westside View Post
Strange, when there is one on the UK version of the site.
Just double checked to be sure I hadn't missed anything and nope, definitely not on the Australian site.
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Old 12-06-2022, 02:44 AM   #1632
shireguy shireguy is online now
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Quote:
Originally Posted by PT Ryan View Post
Just double checked to be sure I hadn't missed anything and nope, definitely not on the Australian site.
SAVE TO WISHLIST


NOPE - not on the AU site - tested, and its there in the UK one


Granted that ZAVVI no longer wants much of any business from Australians any more - given that we are BLOCKED from using the UK SITE, and many of the deals there, plus more expensive shipping, and useless generic message responses, and from the general comments in the AU/NZ threads...

... really SAVE to wishlist isn't much of a loss anymore. Many of us aren't bothering with ZAVVI anymore


Bet no one from ZAVVI reads this feedback in any case.
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mikezilla2 (12-06-2022)
Old 12-06-2022, 11:32 AM   #1633
ReSe2k ReSe2k is offline
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the recent 3 for 33 4K titles seems to be replaced with a 2 for 24
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Old 12-06-2022, 12:26 PM   #1634
Jonathan McLeod Jonathan McLeod is offline
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Quote:
Originally Posted by ReSe2k View Post
the recent 3 for 33 4K titles seems to be replaced with a 2 for 24
Offers change don't they? They are more-or-less just matching the deal HMV have on currently.

It will be interesting to see if anyone does a 3 for £30 after Christmas. Amazon did last year.
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Old 12-06-2022, 09:24 PM   #1635
movie fan2021 movie fan2021 is offline
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Quote:
Originally Posted by lateralspin View Post
I sent a package to the UK and it is still stuck waiting for collection after a month, without any update. UK strike? Anyway, I wonder if the mail will ever turn up, as it should turn up one day.
Royalmail dot com usually has the dates for forthcoming strikes.
Another option is to point google to uk, news and look up mail strike
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Old 12-07-2022, 11:10 AM   #1636
Ste7en Ste7en is offline
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PSA.

Watch those 'Order Status Update' emails from Zavvi. Rather than click on any links, login to your account instead.

I've just had one, despite not having any outstanding orders. But, y'know, Zavvi...
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