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Old 04-11-2020, 03:11 AM   #1
malpractice malpractice is offline
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Default Having problem with Disc playback on Sony 4K UBP-X700

Hi guys

This has been a persistent problem i have had for awhile and figured i might as well field this question the professionals here and see if anyone has any info that might help me.

I purchased a Sony 4K UBP-X700 Blu-ray player and hooked it up to my TV (TV is Sony 4k KD50X690E 50"), and almost immediatley noticed that i was having trouble with disc playback whether it was a 4K disc, Blu-ray or DVD. It looked vaguely like the soap opera effect in that movements (whether they be the humans in frame or the camerea movements) looked a little off but it didn't seem to effect the actual aesthetics of the picture which is something i had noticed when i saw motion smoothing on other people's televisions.

At first i checked to make sure it wasn't that motion smoothing had been turned on again but all those setting were still turned off on my TV and i never noticed any problem like this when watching DIRECTV. Now when i watched Amazon Prime, Hulu, Netflix, or YouTube through their respective apps on my Blu-ray player they did not seem to suffer this effect either, only when i attempted to watch a disc. One thing a friend told me was it might be because the HDMI cables i am using are out of date and not as compatabile with 4K which i thought might be true as these are the same cables i had been using for years so i ordered these off Amazon and hooked them up and it did look to improve the picture a bit but i still noticed this problem. There might just be another setting that i am unaware of in this player that i need to turn off but i can't figure it out.

i am going to leave all my UHD Blu-ray settings and TV settings as they currently are and let me know if anyone has any idea. Thanks in advance.

Sony 4K UBP-X700 Blu-ray player

Screen settings
HDR Output off
Dolby Vision Output off
Display Type TV
Output Video Resolution 4K
24P Output
4K Upscale Setting Auto
YcbCe/Rgb (HDMI) Auto
HDMI Deep Color Output Auto
IP Content NR Auto
3D Output Setting Auto
TV Screen Size Setting 46" 117cm
TV Type 16:9
Screen Format Normal
DVD Aspect Ratio Letter Box
Cinema Conversion Mode Auto
Pause Mode Auto

Audio Settings
Digital Audio Output Auto
DSD Output Mode Off
BD Secondrary Mode Off
Digital Music Enhancer On
DTS Neo 6
48kHz PCM
Audio DRC Auto
Downmix Stereo

BD/DVD viewing settings

Menu Language English
Audio Language English
Subtitle Language English
BD Hybrid Disc Playback Layer BD
BD Internet Connection do not allow

System Settings
OSD Language English
HDMI Audio Output Auto
Quick Start Mode On
Auto Display On
Software Update On

Video Setting (Options Menu when disc is on)

Direct

Sony 4k KD50X690E 50" settings

i followed the Calibration instructions on this page minus the HDR and White Balance as those settings are different for each individual TV.
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Old 06-10-2021, 03:18 PM   #2
remedy77 remedy77 is offline
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Hey did you ever figure this out? I'm having the same issue unfortunately.
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Old 06-10-2021, 11:24 PM   #3
gkolb gkolb is offline
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One thing, HDR output should be ON (or Auto to differentiate between UHD and lower resolutions). Don’t have this player, so don’t know for certain.

Dolby Vision has to be Manually turned On or Off on the Sony players based on the DV logo on the back of the case (or the database info here in this site).
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Old Today, 01:14 AM   #4
Alister_M Alister_M is offline
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This player is defaulted to apply DNR to the image. To turn it off, press the Options button on the remote during disc playback and set Picture Mode to Direct.
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