Sony UBP-X700 4K UHD Blu-ray player

[wol-shiver]

Originally Posted by omgitsgodzilla

I went into the settings and had it check for what it called a software update; it said it was already up to date. Is that not the same thing?

It is. What version does it say it's on ?

[omgitsgodzilla]

Originally Posted by wol-shiver

It is. What version does it say it's on ?

It says M43.R.0292, which Sony’s website says is the most current version.

[Alister_M]

Originally Posted by omgitsgodzilla

It says M43.R.0292, which Sony’s website says is the most current version.

Make sure Quick Start and BD Internet Connection are set to off. Those two settings are troublesome and tend to cause playback issues.

[El Duderino81]

A few nights ago I tried playing a blu-ray on my x700 and when the start menu came on, the screen was covered in lines and was glitching out. When I pushed play it just went to a black screen and never started playing. I tried several brand new discs and they all did the same thing. Any ideas?

Update - Just did a firmware update and it seems to be working great now. I'm not very tech savvy but I thought firmware updates were just that, updates? Is that normal for a player to not be working at all and then plays fine after an update? What in the update would fix something like that?

[HDTV1080P]

Firmware updates offer more than just the latest authorized BD+ AACS encryption codes to play the latest new releases. Firmware updates also fix player bugs. Over a wired ethernet connection they take less then 5 minutes to install and firmware updates come out sometimes once or twice a year depending on the brand and model of the player.

[fighthefutureofhd]

I just got this player last Sunday and I cannot get any track information or cd information when playing a cd. I've searched online for the answer and came up super short. I need help and fast.

I'm sure this may have already been answered, but I'm not wading through 125 pages. Sorry.

[lateralspin]

Originally Posted by fighthefutureofhd

I just got this player last Sunday and I cannot get any track information or cd information when playing a cd.

Press the Display button for the on screen display (to show information)

[EinCB128]

When I press the display button, in the upper left corner there's always a different number next to a small piece of a film print.

What do the numbers indicate? Thank you.

[unberechenbar]

Originally Posted by fighthefutureofhd

I just got this player last Sunday and I cannot get any track information or cd information when playing a cd. I've searched online for the answer and came up super short. I need help and fast.

I'm sure this may have already been answered, but I'm not wading through 125 pages. Sorry.

Sony stopped paying for Gracenote so CD tracks aren't recognized on any of their devices. It has been like that for several years.

[fighthefutureofhd]

WHAT?!?! FECk ME!!!! Does any of the players display the cd information?

[ScottCopeland]

Decided to watch the Kill Bill blu-rays the other night, when I put the blu-ray in, the miramax logo played, the loading symbol appeared, the the screen went yellow and the player totally locked up. Tried KB2, and the exact same thing happened, except the screen froze on red. You have to unplug the X700 to unlock it. Firmware is up to date, the player says it has a good internet connection. My other 4K disc and blu-rays seem to play fine, but neither KB blu-ray will. It seems unlikely two different blu-rays would go bad at the same time causing the exact same malfunction. I’ve tried both disc with blu-ray internet set to both “allow” and “don’t allow”, neither setting helped. Nor did resetting the player to factory settings. Any idea or suggestions?

[stvn1974]

I tried several times last night to get Bubba Ho-Tep to play past the 59 minute mark with no luck. I put it back on this afternoon and it played through fine. This player sure is temperamental.

[stvn1974]

I tried Bubba Ho-Tep again and it is back to locking up. I also tried the new Texas Chainsaw Massacre tonight which played back the first time and now it is locking up during the beginning of the dinner scene. Then Suspiria paused for a few seconds and then jumped about twenty minutes later. I have said it before but I am done with 4K at this point. I am not bothering with getting another player. If the UHD comes with a remastered BD I will pick it up, if not I will just stick to the BD I already own. Rant over.

[Nosferatu31]

Originally Posted by stvn1974

I tried Bubba Ho-Tep again and it is back to locking up. I also tried the new Texas Chainsaw Massacre tonight which played back the first time and now it is locking up during the beginning of the dinner scene. Then Suspiria paused for a few seconds and then jumped about twenty minutes later. I have said it before but I am done with 4K at this point. I am not bothering with getting another player. If the UHD comes with a remastered BD I will pick it up, if not I will just stick to the BD I already own. Rant over.

Wish i could help you out. I've had nothing but good luck with 4K discs on this player. Could it be a setup issue or a setting on the player itself that's causing the issue?

[stvn1974]

I have tried it with every setting turned off and it still craps out. Oh well, it still plays BD, DVD and SACD.

[Nosferatu31]

Originally Posted by stvn1974

I have tried it with every setting turned off and it still craps out. Oh well, it still plays BD, DVD and SACD.

Do you have it plugged in directly to your TV?

[stvn1974]

I have tried to the TV and to the receiver. Connected and disconnected from the internet and the firmware is up to date. I have also tried a couple of different brand cables. All 100BD lock up and most Universal discs no matter the size.

[TripleHBK]

This may sounds stupid, but have you tried wiping down the discs with your shirt or a soft cloth? Brand new discs occasionally have playback issues due to some residue left on the disc side itself following manufacturing. A quick wipe down more often than not results in smooth playback.

I have 2 of these players and outside of lock ups on my oldest player on maybe 3 occasions a few years ago, I've never had any issues with anything I've thrown at either of them. 1 has fully updated firmware and is connected to the internet, the other is still stock from the day I bought it and has never been connected online.

[stvn1974]

Discs are clean with no visible scratches. I wiped them off with an eyeglass cloth too. Still have problems.

Luckily the 4K discs like The Big Lebowski, Unforgiven and Predator where the BD are trash seem to still work correctly.

[Alister_M]

Originally Posted by stvn1974

Discs are clean with no visible scratches. I wiped them off with an eyeglass cloth too. Still have problems.

Luckily the 4K discs like The Big Lebowski, Unforgiven and Predator where the BD are trash seem to still work correctly.

Those are all BD66 discs so obviously BD100s are your player's bugbear. Hopefully Sony is aware of this issue being common and they're working on a firmware update to solve it, but then again I'm usually too optimistic.