General Zavvi Thread

[The Hornets]

The A Clockwork Orange UCE is listed on Warner Shop U.K. for £35 but with a plastic case not steelbook.

https://shop.warnerbros.co.uk/a-cloc...-ultra-hd-1971

So it looks like the steelbook is the only exclusive part of the Zavvi UCE exclusive. Bonus disc and all the swag is widely available elsewhere as the standard version isn’t listed as Warner Shop exclusive so expect to see at Amazon, HMV, ES etc.

[wobelix]

Originally Posted by The Hornets

The A Clockwork Orange UCE is listed on Warner Shop U.K. for £35 but with a plastic case not steelbook.

https://shop.warnerbros.co.uk/a-cloc...-ultra-hd-1971

So it looks like the steelbook is the only exclusive part of the Zavvi UCE exclusive. Bonus disc and all the swag is widely available elsewhere as the standard version isn’t listed as Warner Shop exclusive so expect to see at Amazon, HMV, ES etc.

Thanks very much for the update!

(What is the plus of a Steelbook if it's inside a cardboard box?)

[s-hell]

I made two orders with Zavvi in July, they were dispatched on July 22 and 26, 6 articles in separate deliveries, judging from the dispatch mails.

Today the first box-set has arrived, sent from Guernsey, without customs charges for me. The CN22 customs declaration looks like always, declared value £29.99, but there is an IOSS logo under the address field. So it seems Zavvi has registered for IOSS and goods under 150€ will have pre-paid EU VAT.

It will be interesting to see how the other 5 items fare. My second Eureka order got held up by customs although it was supposed to have pre-paid VAT as well - I'll have to see what the problem might be...

[peschi]

jup can confirm that packages from Zavvi now have a IOSS stamp on them (ie Zavvi paid up VAT through IOSS), looks like they got their act together. Fingers crossed for 2 more packages wich will come in this week (to the Netherlands)

[s-hell]

Originally Posted by s-hell

...
It will be interesting to see how the other 5 items fare. ...

The last of my 6 Zavvi packages arrived on Saturday. I can't complain: all without customs hassle as IOSS-deliveries from Guernsey, the single-disc items in the usual white envelopes, the box-sets in brown cardboard boxes.

[rstorm]

Originally Posted by peschi

jup can confirm that packages from Zavvi now have a IOSS stamp on them (ie Zavvi paid up VAT through IOSS), looks like they got their act together. Fingers crossed for 2 more packages wich will come in this week (to the Netherlands)

Got a package from Zavvi last saturday. It has the IOSS logo on it but tonight I received a payment request for the VAT plus handling costs.

[stratford]

Originally Posted by rstorm

Got a package from Zavvi last saturday. It has the IOSS logo on it but tonight I received a payment request for the VAT plus handling costs.

Exactly a **request** so you can say F-O and refer them to the sender

[paulboland]

Originally Posted by rstorm

Got a package from Zavvi last saturday. It has the IOSS logo on it but tonight I received a payment request for the VAT plus handling costs.

That's your local postal carrier/courier not understaning the new EU Import One Stop Shop (IOSS) system or did not bother to look at the info on the parcel
IOSS system means Vat is paid if value of goods is €150 or less


IOSS is for items with a value €150 or less
Zavvi euro prices now include EU Vat for delivery address in EU countries

Revenue in Netherlands will receive that Vat payment at a later time
It's done monthly
The one stop shop collects the vat from retailers then later passes on that to revenue in the EU country the parcel was delivered.

If you do end up paying contact Zavvi and they will refund you that payment

How the new system works is explained below
https://www.revenue.ie/en/vat/vat-ec...oss/index.aspx

https://ec.europa.eu/taxation_customs/ioss_en

EU wants most retailers and ecommerce business based outside EU to register for a Vat ID in a EU country and also register for the new IOSS system
It's not mandatory but makes sense for a business to use this new system
The more that register will mean faster delivery and quicker customs clearance

[ussjtrunks]

Any of ye got a package since zavvi changed to ioss? Usually zavvi orders take 5 days to get here but I’m waiting on 2 blurays nearly 2 weeks now?

[Dubliner1]

Originally Posted by Cephalopod

Guys I got a question.

https://www.zavvi.com/blu-ray/a-cloc.../13208352.html

Attachment 263473

So since zavvi are putting out their own Ultimate Collector's Edition of A Clockwork Orange.

Is it safe to say hmv won't have their own exclusive edition, like what happened with The Shining or Full Metal Jacket?

Attachment 263474

There will also be a Limited 'Titans Of Cult' release for Clockwork

[wobelix]

Originally Posted by ussjtrunks

Any of ye got a package since zavvi changed to ioss? Usually zavvi orders take 5 days to get here but I’m waiting on 2 blurays nearly 2 weeks now?

2 titles that were supposed to be delivered 12 July reached me August 6.

1 title that was due on July 19 was held up by Netherlands Customs and I had t pay handling and VAT.
Zavvi refunded me before I could pick the thing up at the local postoffice.

1 title that was due on July 12 is still missing...

[ussjtrunks]

Jeez hopefully it’s just teething issues with ioss and it gets back to normal soon

[s-hell]

Originally Posted by rstorm

Got a package from Zavvi last saturday. It has the IOSS logo on it but tonight I received a payment request for the VAT plus handling costs.

Shouldn't happen, of course. You could ask the carrier (or whoever sent you the bill) why they don't accept Zavvi's pre-payment.

[rstorm]

Originally Posted by s-hell

Shouldn't happen, of course. You could ask the carrier (or whoever sent you the bill) why they don't accept Zavvi's pre-payment.

Yes, I think I will. Got the bill indeed from the local carrier. Am curious why this happened and if it will happen again. Would like to keep ordering from Zavvi but these kind of things make it no longer worth it.

Also got still a couple of packages on their way from Zavvi. So lets see what happens with those.

[paulboland]

Originally Posted by rstorm

Yes, I think I will. Got the bill indeed from the local carrier. Am curious why this happened and if it will happen again. Would like to keep ordering from Zavvi but these kind of things make it no longer worth it.

Also got still a couple of packages on their way from Zavvi. So lets see what happens with those.

It's your local postal carrier not understaning how IOSS system works or ignored the info previously provided to all EU postal carrier/couriers


IOSS system vat payments are received from multi retailers electronically
Those payments are done on a monthly basis and then passed onto revenue in EU countries

Your local postal carrier should not requested vat payment from you if a parcel has IOSS label and code on it
A retailer that has registered for IOSS goods with a value of €150 or less eu vat is already included in your purchase when placing an order with the retailer

[peschi]

yeah also here have still 2 for 1 arrow sale wich is still in transit since july 26th to the Netherlands, Im already assuming it will have a bill.

[s-hell]

Originally Posted by paulboland

It's your local postal carrier not understaning how IOSS system works or ignored the info previously provided to all EU postal carrier/couriers

That's probably the most likely reason why we are getting customs charges for IOSS deliveries, but the problem could also be on Zavvi's side (like invalid pre-registration ID or electronic filing). The process is complicated. IOSS sellers would have to explicitly state the VAT at least at point of sale, or their VAT ID for the carrier, and who knows if all that is necessary is happening?

[peschi]

welp, one of the two blu's turned up today, and without any cost, yay! Im hoping the other one will show up tomorrow/next week.

[XGEEKEDGERX]

My first Zavvi order post finding out they're now IOSS registered just arrived. Zero issues to report. Very, very happy if this keeps up, at least German customs seem to know what they're doing

[blurayisnice]

I was able to place an order for a pre-order item that sold out a week or two ago (the item was still in my cart). Was/is anyone else ever able to do to this? And was your order fulfilled or did it (eventually) get cancelled?