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Old 01-01-2018, 02:24 PM   #1
flix1 flix1 is offline
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Default How to purchase HD version of movies already owned in SD?

Long story short, I waited too long to redeem some of my Disney digital copies, so now the older ones only show up in all of my services as SD.

I have a lot of Google Play credit, so I was going to purchase the HD versions from Google Play to upgrade them.

... but when I view these movies on Google Play, there is only an option to "Watch" nothing about upgrade or purchase HD.

I assume I'm missing something.

Any ideas?
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Old 01-02-2018, 01:36 AM   #2
steve_dave steve_dave is offline
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You have to contact Google Support to have them deleted so you can buy it again.
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Old 02-01-2018, 01:58 AM   #3
Jtaliani Jtaliani is offline
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This seems like such an obvious oversight on the part of Google. It's bad enough we can't pay a lesser fee to upgrade, but it's ridiculous they don't even give you the option to pay full price like other services. Hopefully this changes soon so we can all have UHD goodness.
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Old 07-13-2018, 12:16 PM   #4
Swissangel4616 Swissangel4616 is offline
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Quote:
Originally Posted by flix1 View Post
Long story short, I waited too long to redeem some of my Disney digital copies, so now the older ones only show up in all of my services as SD.

I have a lot of Google Play credit, so I was going to purchase the HD versions from Google Play to upgrade them.

... but when I view these movies on Google Play, there is only an option to "Watch" nothing about upgrade or purchase HD.

I assume I'm missing something.

Any ideas?
Why Upgrade? Just buy NEW
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Old 07-13-2018, 12:42 PM   #5
markzuekarly markzuekarly is offline
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Just watch the movie via Spectrum's on-demand movies feature simple.
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Old 07-13-2018, 03:29 PM   #6
steve_dave steve_dave is offline
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Quote:
Originally Posted by Swissangel4616 View Post
Why Upgrade? Just buy NEW
Google doesn’t let you buy movies & TV shows you already own.

Quote:
Originally Posted by markzuekarly View Post
Just watch the movie via Spectrum's on-demand movies feature simple.
That would require Spectrum service which not everyone has.
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