Small spot on an X900F Panel????

[JimShaw]

My neighbor has a Sony XBR 85X900F. She has owned it for about a year and a half. Purchased it brand new and had it calibrated.

About 6 months ago she noticed a small light brown (possibly light gray) spot about 1/4" on the panel.

What has caused this? Any cure?
Can the panel be "cleaned" like one can do with an OLED that has a slight burn-in?
Or nothing can be done, live with it?

[murphywmm]

Sounds like either a stuck or dead pixel.
A stuck pixel can be fixed - a dead pixel, unfortunately, cannot be fixed. A dead pixel is usually black, though. There should be some tutorials online regarding stuck pixels.

[rtorres481]

Jim, I know it's been a while since you posted your message, but I just came across it today. I have the X900F and have the same problem. My TV has a dark spot (looks like a gray dot with a light "X" going through it) about 1/3 from the top-center of the screen.

My most recent Sony experience began a few years back with a 900E. And that one had a similar issue. I was able to exchange the set with Sony, and the second one was even worse - it had 2 dark spots!

I contacted Sony again and they offered another exchange, this time for a 900F. And wouldn't you know, there were 2 dark spots on that one. Finally they agreed to an exchange of that unit, but my current 900F has the issue that I described above.

I don't believe that it's a dead or stuck pixel. I'm inclined to believe that something internal is damaged. It's really annoying because I know that it's there and I'm always looking for it.

At times I wonder if I've been too picky because I've heard of TV's having other major problems. Outside of the dark spot, it's a great TV. But after more than 3 years (and 4 similar sets) of dealing with it, I'm considering buying a new TV. The experience has made me cautious of another Sony due to the dark spot issue.

[JimShaw]

Originally Posted by rtorres481

Jim, I know it's been a while since you posted your message, but I just came across it today. I have the X900F and have the same problem. My TV has a dark spot (looks like a gray dot with a light "X" going through it) about 1/3 from the top-center of the screen.

My most recent Sony experience began a few years back with a 900E. And that one had a similar issue. I was able to exchange the set with Sony, and the second one was even worse - it had 2 dark spots!

I contacted Sony again and they offered another exchange, this time for a 900F. And wouldn't you know, there were 2 dark spots on that one. Finally they agreed to an exchange of that unit, but my current 900F has the issue that I described above.

I don't believe that it's a dead or stuck pixel. I'm inclined to believe that something internal is damaged. It's really annoying because I know that it's there and I'm always looking for it.

At times I wonder if I've been too picky because I've heard of TV's having other major problems. Outside of the dark spot, it's a great TV. But after more than 3 years (and 4 similar sets) of dealing with it, I'm considering buying a new TV. The experience has made me cautious of another Sony due to the dark spot issue.

rtorres481

Thanks for the post.

I have tried everything along with Robert of Value Electronics. Nothing has worked. It doesn't seem to be growing, moving or getting worse. I agree with you that it is something internal.

I was helping my neighbor. It was her TV. She didn't like seeing the spot but since I posted the above, she has passed away and the set will now be sold to a neighbor across the street.

In away that is a good thing. He is getting (like you said) a great TV for a cheap price and he is partially blind and will never notice that spot like you and I would/do.

[rtorres481]

My condolences go out to you, your neighbor, and her family. I'm sure that your other neighbor will enjoy the TV. Outside of that 1 issue, it is a really great set.

[JimShaw]

Originally Posted by rtorres481

My condolences go out to you, your neighbor, and her family. I'm sure that your other neighbor will enjoy the TV. Outside of that 1 issue, it is a really great set.

I know he will and thanks


.

[Robert Zohn]

Thank you Jim, you are a great friend to your neighbors and all who are fortunate to know you!

Very sorry to hear of the passing of one of your neighbors.

[JimShaw]

Originally Posted by Robert Zohn

Thank you Jim, you are a great friend to your neighbors and all who are fortunate to know you!

Very sorry to hear of the passing of one of your neighbors.

Thanks, Robert

I live in a senior citizen community and I have been here 20 years and during that time, I have seen many neighbors pass away

Before my time, I hope to see your store. I want to bring in a Subway sandwich, sit in a fine chair and watch a great movie on your biggest, bestest TV

[Robert Zohn]

I so very much look forward to ^^ that day!

[mzupeman]

Originally Posted by rtorres481

Jim, I know it's been a while since you posted your message, but I just came across it today. I have the X900F and have the same problem. My TV has a dark spot (looks like a gray dot with a light "X" going through it) about 1/3 from the top-center of the screen.

My most recent Sony experience began a few years back with a 900E. And that one had a similar issue. I was able to exchange the set with Sony, and the second one was even worse - it had 2 dark spots!

I contacted Sony again and they offered another exchange, this time for a 900F. And wouldn't you know, there were 2 dark spots on that one. Finally they agreed to an exchange of that unit, but my current 900F has the issue that I described above.

I don't believe that it's a dead or stuck pixel. I'm inclined to believe that something internal is damaged. It's really annoying because I know that it's there and I'm always looking for it.

At times I wonder if I've been too picky because I've heard of TV's having other major problems. Outside of the dark spot, it's a great TV. But after more than 3 years (and 4 similar sets) of dealing with it, I'm considering buying a new TV. The experience has made me cautious of another Sony due to the dark spot issue.

I had a horrendous experience with Sony a couple of years ago. Went through two Z9F's and two 900F's. Each had quality control issues regarding either a shadow spot or two, and there was one that seemingly had a small pinhole in the light diffusing layer that allowed light to shine through obnoxiously. They wouldn't even bother to replace these things, and tried to tell me time and time again that these issues were within normal tolerances.

Never buying a Sony TV again.

As far as LED's were concerned, I decided to stop spending so much money on Sony's high end and went with a Vizio instead. Second large screen Vizio in my home and while the uniformity isn't perfect on either, it's pretty negligible 99.8 percent of the time. Best bang for my dollar.

[MechaGodzilla]

Originally Posted by mzupeman

I had a horrendous experience with Sony a couple of years ago. Went through two Z9F's and two 900F's. Each had quality control issues regarding either a shadow spot or two, and there was one that seemingly had a small pinhole in the light diffusing layer that allowed light to shine through obnoxiously. They wouldn't even bother to replace these things, and tried to tell me time and time again that these issues were within normal tolerances.

Never buying a Sony TV again.

As far as LED's were concerned, I decided to stop spending so much money on Sony's high end and went with a Vizio instead. Second large screen Vizio in my home and while the uniformity isn't perfect on either, it's pretty negligible 99.8 percent of the time. Best bang for my dollar.

Do you still have the OLED?

[Wingman1977]

Originally Posted by JimShaw

Thanks, Robert

I live in a senior citizen community and I have been here 20 years and during that time, I have seen many neighbors pass away

Before my time, I hope to see your store. I want to bring in a Subway sandwich, sit in a fine chair and watch a great movie on your biggest, bestest TV

Originally Posted by Robert Zohn

I so very much look forward to ^^ that day!

I'll bring the chips and soda (or water/diet Iced tea). I'll be back there when all this pandemic madness ends (I'm fully vaccinated but, still playing it safe).

[mzupeman]

Originally Posted by MechaGodzilla

Do you still have the OLED?

I don’t. Not because it wasn’t lovely, but because I came to the realization that I couldn’t settle for less than 65” anymore.

[v4victory66]

I have owned the Sony X900f 75" for two years now, no problems, Love it !