I need help with a Sony X900F

[JimShaw]

Originally Posted by Bodyslide

Glad the TV fixed itself, just have the neighbor keep a eye on it. If it happens again, might be time to use the warranty.

I have them saving the TV box for a couple weeks just in case.

The box is large enough that the tiny home crowd could live in it.


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[musicman1]

Well...I’m the type of person when I get something and it immediately has an issue I will try to see if it’s repeatable right away. I recommend unplugging the tv at the end of the day and then the next day plug it in. Do that for a while and see what happens.

You are sort of repeating the initial failure. Worked at the place you got the tv....they unplug it and ship it...you plug it up. For me — if it doesn’t happen again I would get peace of mind.

[slaizer2000]

Possible if it came from NY it was too cold with electronics stuck due to freezing. Whenever I get my electronics delivered in NY during cold months I always wait a few days for it to come to room temperature before plugging in. It ensures nothing is frozen stuck and it also prevent condensation from occurring.

[JimShaw]

Originally Posted by slaizer2000

Possible if it came from NY it was too cold with electronics stuck due to freezing. Whenever I get my electronics delivered in NY during cold months I always wait a few days for it to come to room temperature before plugging in. It ensures nothing is frozen stuck and it also prevent condensation from occurring.

Then I was lucky

It arrived on Monday. It was finally turned on Wednesday

From now on when I get a TV from N.Y., that's what I will do.

Thanks

[MadforMovies]

Originally Posted by JimShaw

Today, I tried new HDMI cables, switched ports, off and on, everything that I could think of and nothing. The PQ was bad.

Before calling Sony, I unplugged everything from the TV, unplugged the electrical cord from the TV, let it set for a few minutes and plugged all back in, turned the TV back on and nothing, no change.

I did the above a 3-4 times. Then all of a sudden, the PQ came up BEAUTIFUL. I tried the Blu-ray, PERFECT; the Roku, PERFECT; the set top box, PERFECT. From that point on, the display has worked beautifully all day.

Boy, oh boy was I relieved from the stress. I had urged my neighbor to order from New York and have it broke-in and calibrated. I felt a personal obligation to make everything work out.

My neighbor still hasn't seen the TV. When he gets back from seeing the doctor, he'll be watching on a new beautiful Sony TV.

I do not know what happened. That was the first time I have ever seen a TV's panel do what it did. Scary!

Thanks everyone for you input. It got me going to try everything.


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Congrats! Glad it worked out for you, that was a load on you for sure! Hope your Neighbor fully enjoys his new tv..

[Midnight Rambler]

Originally Posted by slaizer2000

Whenever I get my electronics delivered in NY during cold months I always wait a few days for it to come to room temperature before plugging in. It ensures nothing is frozen stuck and it also prevent condensation from occurring.

Manufacturers used to actually make the same recommendation ...

[JimShaw]

Originally Posted by Midnight Rambler

Manufacturers used to actually make the same recommendation ...

That was very interesting info. Until this thread, I have never heard that

[milwtom]

Originally Posted by silentbob

I have the 55” version and don’t know if this goes for the bigger set there, but HDMI 2&3 are the only advance viewing ports and you must go into your tv menu options to unlock the advance settings. Overall it produces a pretty awesome picture for my Netflix and gaming need (projector is for my movies)

You are correct sir.

[Network23]

I had a question about those ports. It says "Displays High-Quality HDMI signals on HDMI inputs 2 & 3. Select this option only if your device supports High-Quality HDMI formats sauch as; 4K 60p 4;2;0 10bit, 4:4:4. 4:2:2". Now HDMI port 2 goes to my ps4, while port 3 is HDMI/ARC port, so i have my Vizio Dolby atmos Sound bar connected to that and then my Oppo 203 is Connected to the single HDMI port on the Vizio going to HDMI 3. I seem to be watching 4k films ok through this. If i didnt unlock that setting, would i NOT be getting the full 4K effect watching 4k film from my oppo? What exactly am i gaining or losing? Also does that mean that HDMI ports 1,4 cannot handle 4K at all?

[Auditor55]

Originally Posted by JimShaw

Today, I tried new HDMI cables, switched ports, off and on, everything that I could think of and nothing. The PQ was bad.

Before calling Sony, I unplugged everything from the TV, unplugged the electrical cord from the TV, let it set for a few minutes and plugged all back in, turned the TV back on and nothing, no change.

I did the above a 3-4 times. Then all of a sudden, the PQ came up BEAUTIFUL. I tried the Blu-ray, PERFECT; the Roku, PERFECT; the set top box, PERFECT. From that point on, the display has worked beautifully all day.

Boy, oh boy was I relieved from the stress. I had urged my neighbor to order from New York and have it broke-in and calibrated. I felt a personal obligation to make everything work out.

My neighbor still hasn't seen the TV. When he gets back from seeing the doctor, he'll be watching on a new beautiful Sony TV.

I do not know what happened. That was the first time I have ever seen a TV's panel do what it did. Scary!

Thanks everyone for you input. It got me going to try everything.


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I would keep a sharp eye on it though because that problem might come back.

[v4victory66]

I have own the Sony X900f for two years now, no problems, Love it !

[Herry Dunston]

I also need help, if anyone's reading this.

I finally got a latest Denon AVR (x2700h) that'll allow me to output my Sony x900F in HDR and Dolby Vision. I followed the instructions on settings, which includes enable Enhanced Format under "HDMI Signal Format". All my HDMI plugs are of the High-Speed 18gig variety.

The TV's been working fine, but lately, it's been getting visual flickering, and I couldn't get a solid picture. It happened when switching to a UHD player, which had me concerned it's the player's fault. I tried it and adjusted settings, but the UHD player turned out fine. Then the flickering came back when switching to Apple TV, and then the UHD even after getting a consistent picture for a brief period. So I tried switching the HDMI Signal Format from "Enhanced" to "Standard", and then the flickering is gone.

That's great, expect now I can't get HDR or Dolby on this mode. I THOUGHT I could in Standard, but upon turning off and turning on the equipment, HDR/Dolby Vision can't be enabled from Apple TV 4K on a dime. What can I do to prevent the flickering to happen again, without switching HDMI Signal Formats every time they occur?