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Go Back   Blu-ray Forum > Movies > Digital Movies > Amazon Instant Video


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Old 08-15-2017, 10:35 AM   #1
kevinbellamy kevinbellamy is offline
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Default Frustrated with Amazon Instant Video

So for awhile now people, including myself, have been having some major subtitle issues for a lot of content offered by Amazon. With me, my subtitles are typically a few seconds of out sync which while is not an immensely huge problem, its aggravating enough that I normally do not finish the movie. Bummer especially when I pay for a title.

I guess I just wanted to rant and see if others are having any similar playback/subtitle issues. I sent a complaint to Amazon and they replied promptly and suggested downloading a new web browser, which I did and obviously the problem is still present. Amazon offered no solution for what to do when the out of sync problem occurs directly within the Amazon Instant Video app (Kindle).

Last edited by kevinbellamy; 08-16-2017 at 08:07 PM.
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Old 08-22-2017, 01:14 PM   #2
Naiera Naiera is offline
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I'm frustrated that they still haven't released that damn Apple TV app
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Old 08-22-2017, 04:19 PM   #3
master gandhi master gandhi is offline
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Quote:
Originally Posted by Naiera View Post
I'm frustrated that they still haven't released that damn Apple TV app
And VUDU surprisingly beat them to the punch.

But maybe that means they're trying to make it really good.
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Old 08-22-2017, 05:25 PM   #4
AnemicOak AnemicOak is offline
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Or Apple talked them into holding it so it could be announced with the launch of the new Apple TV.
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Old 08-23-2017, 09:07 AM   #5
master gandhi master gandhi is offline
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Originally Posted by AnemicOak View Post
Or Apple talked them into holding it so it could be announced with the launch of the new Apple TV.
It was already announced, so that would be redundant. But who knows...
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Old 08-25-2017, 12:47 AM   #6
dhwm dhwm is offline
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It's Amazon's problem. They have a LOT of subtitles out of sync with the audio. I've reported them to the FCC to get them to fix the problem. It takes a few weeks, but the FCC gets Amazon to fix the movie and/or movies in question.
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Old 09-18-2017, 02:30 PM   #7
Linda.shift Linda.shift is offline
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For a while I thought it was my connection speed that was causing it, I wonder what it takes them to sort issues like this out?
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Old 09-20-2017, 01:28 PM   #8
Arch Stanton Arch Stanton is offline
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It's also frustrating how many films have botched aspect ratios.
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Old 10-07-2017, 09:07 AM   #9
8traxrule 8traxrule is offline
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The FCC requires subtitles on internet movies? Can they even do that? I know most broadcast TV now requires closed captions, but the internet is different. If the FCC has any say over it at all, they could ban 'offensive' material next!
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Old 10-08-2017, 08:47 PM   #10
stingo stingo is offline
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It's also frustrating how many films have botched aspect ratios.
The couple of cases of which I've notified them have been fixed. May have taken them awhile but they were fixed.
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Old 11-21-2017, 05:00 AM   #11
DrrnHarr DrrnHarr is offline
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Amazon's app is on the PlayStation 4 Pro, as is the VUDU app, but there's still no iTunes app. I guess Apple doesn't want to play friendly with Amazon. I can also stream Amazon movies and VUDU movies using Chromecast, but not iTunes which suggests to me the problem is with Apple/iTunes
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Old 11-21-2017, 07:38 PM   #12
Destinys Memory Destinys Memory is offline
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Quote:
Originally Posted by DrrnHarr View Post
Amazon's app is on the PlayStation 4 Pro, as is the VUDU app, but there's still no iTunes app. I guess Apple doesn't want to play friendly with Amazon. I can also stream Amazon movies and VUDU movies using Chromecast, but not iTunes which suggests to me the problem is with Apple/iTunes
Why would you want an Amazon Video app for iTunes? So you too can watch videos in glorious standard definition like us Android users? You should be happy you're not subjected to their app. It's garbage. AND they added ads to it!
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Old 12-22-2017, 03:31 AM   #13
Silverroxy Silverroxy is offline
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I have no problems with subtitles on my Amazon prime app on my blu-Ray player. I have seen your name on other website. Nice to see you here!
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