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Old 01-27-2020, 09:07 PM   #1
xellos2099alpha xellos2099alpha is offline
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Default Best buy new rule on movie exchange?

My zombieland double tap 4k was skipping so i proceed to go to best buy for an exchange. They proceed to rip open a new copy, took out the digital copy and give it to me. I mean ok, but I have never seen them do it like this before. Is this some kind of new policy?
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Old 01-28-2020, 12:40 AM   #2
rdodolak rdodolak is online now
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Did you take the digital copy sheet out of your old item? I presume BBY is experiencing issues with people redeeming the code in the original item and then keeping/selling the digital copy in the new item. However, BBY shouldn't expect you to go without.
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Old 01-28-2020, 01:16 AM   #3
craigpb craigpb is offline
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This is store by store. But yes it has been happening for awhile now.
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Old 01-28-2020, 02:44 AM   #4
JurassicBD JurassicBD is offline
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Why not go digital when you can get it for free.
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Old 01-28-2020, 11:03 PM   #5
Deadend45 Deadend45 is online now
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Quote:
Originally Posted by rdodolak View Post
Did you take the digital copy sheet out of your old item? I presume BBY is experiencing issues with people redeeming the code in the original item and then keeping/selling the digital copy in the new item. However, BBY shouldn't expect you to go without.
Even if returning the sheet, sleaze bags could do it after selling the code.
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Old 01-28-2020, 11:07 PM   #6
BluMan28 BluMan28 is offline
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Quote:
Originally Posted by xellos2099alpha View Post
My zombieland double tap 4k was skipping so i proceed to go to best buy for an exchange. They proceed to rip open a new copy, took out the digital copy and give it to me. I mean ok, but I have never seen them do it like this before. Is this some kind of new policy?
And what's to stop the employee from pocketing and then selling the code he just pulled out of your new copy?
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Old 01-29-2020, 01:45 PM   #7
Deadend45 Deadend45 is online now
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Originally Posted by BluMan28 View Post
And what's to stop the employee from pocketing and then selling the code he just pulled out of your new copy?
Besides already been used?
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Old 01-29-2020, 02:17 PM   #8
JurassicBD JurassicBD is offline
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Originally Posted by Deadend45 View Post
Besides already been used?
We're not talking about amazon. Best Buy's new BDs are actually brand new.
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Old 01-29-2020, 11:37 PM   #9
xellos2099alpha xellos2099alpha is offline
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Originally Posted by BluMan28 View Post
And what's to stop the employee from pocketing and then selling the code he just pulled out of your new copy?
That was my through too, she just yank out the code paper and put it next to the cash register. I have seen them open the case to prevenmt returning but first time i seen them remove the code.
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Old 01-30-2020, 01:37 AM   #10
rdodolak rdodolak is online now
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Quote:
Originally Posted by xellos2099alpha View Post
That was my through too, she just yank out the code paper and put it next to the cash register. I have seen them open the case to prevenmt returning but first time i seen them remove the code.
Should've been like, excuse me, but I'd like my digital code too.
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Old 01-30-2020, 01:51 AM   #11
bigjim25 bigjim25 is offline
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Quote:
Originally Posted by BluMan28 View Post
And what's to stop the employee from pocketing and then selling the code he just pulled out of your new copy?
I know for a fact one of the employees at my store uses the codes if you return a movie that had a code. I wrote down the number of a HBO show I had to return (the package looked like it was runned over by a truck) just incase they tried to pull something like keeping my new code but they didn't. A few days later I tried the code on VUDU just to see if it worked and it didn't so I know employees use them too.
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Old 01-30-2020, 03:25 AM   #12
hariseldon hariseldon is offline
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Quote:
Originally Posted by rdodolak View Post
Should've been like, excuse me, but I'd like my digital code too.
Employee then reaches into the return and hands you code sheet from it.
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Old 01-30-2020, 05:25 AM   #13
Monterey Jack Monterey Jack is offline
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Once I got a copy of The Girl With The Dragon Tattoo in the mail from BB with a broken case, and the next time I went to the nearest store, I brought it along with my receipt, and they gladly let me select a new, sealed copy to take home. Granted, this was eight years ago.
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Old 01-30-2020, 09:24 PM   #14
Deadend45 Deadend45 is online now
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Quote:
Originally Posted by JurassicBD View Post
We're not talking about amazon. Best Buy's new BDs are actually brand new.
This is about returning BDs.

Quote:
Originally Posted by rdodolak View Post
Should've been like, excuse me, but I'd like my digital code too.

I see I have to repeat myself, So you can have 2 to sell?
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Old 01-31-2020, 01:57 AM   #15
rdodolak rdodolak is online now
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Quote:
Originally Posted by Deadend45 View Post
I see I have to repeat myself, So you can have 2 to sell?
How about three...
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