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Old 02-14-2020, 06:11 PM   #1
Mr.Robinson Mr.Robinson is offline
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Default Password reset issues

Hello, I have an account with the username Tomaphobia and I have forgotten my password. When I go through the lost password prompt I get the email for the reset but in that email it has my username as Mr.Robinson

So now I have 2 accounts but I can't change my password for my actual account.

How can I get the password changed for the correct account?
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Old 02-21-2020, 08:03 AM   #2
Superemail Superemail is offline
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Do you have the same e-mail for both accounts? If so, try to change the e-mail for this account and maybe the other account will get updated correctly next time you do password reset.

Also, you can change the username for this account from Mr.Robinson to Tomaphobia I guess, unless it is taken already.
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Old 02-21-2020, 09:54 PM   #3
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Quote:
Originally Posted by Mr.Robinson View Post
Hello, I have an account with the username Tomaphobia and I have forgotten my password. When I go through the lost password prompt I get the email for the reset but in that email it has my username as Mr.Robinson

So now I have 2 accounts but I can't change my password for my actual account.

How can I get the password changed for the correct account?
https://forum.blu-ray.com/member.php?u=36698 It says you were last logged in on the 3rd of this month if the account is really you. Are you sure about that? Only asking because you said you've forgotten the password, but the 3rd is pretty recently

Quote:
Originally Posted by Superemail View Post
Do you have the same e-mail for both accounts? If so, try to change the e-mail for this account and maybe the other account will get updated correctly next time you do password reset.

Also, you can change the username for this account from Mr.Robinson to Tomaphobia I guess, unless it is taken already.
No, they can't. https://forum.blu-ray.com/showpost.p...&postcount=372
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