SXRD Class Action Lawsuit

[popcornninja]

I just received an e-mail from SONY about a class action lawsuit that was filed.
This is pertaining to the optical block issues with the SXRD Rear Projection TVs.

Here is a link (dated 5/28/2010) - http://esupport.sony.com/US/perl/new...pl?news_id=402

This may interest those that currently own and have had (or may) have issues with the Optical Blocks.

Sorry if this has been posted, but it appears to be updated news to me.

[fdm]

Thanks for the link. (Most likely mine will crap out just after everything expires...)

[badboi]

Glad I got my 50" A2000 replaced by my extended warranty. After 4 optical blocks in about a year, BB said screw it and gave me my money back. Bought a 52" Samsung b750 and couldn't be happier. I've had three Sony tv's in the past 10 years, and all of them have been nothing but crap. Will never buy anything else they have.

This lawsuit settlement is a kick in the nuts to anyone who owns one of these tvs. Essentially they are walking away from the problem they created and their only compensation to the owners is a few hundred dollars, or if you are "lucky" they'll sell you a new LCD (low end one at that) for some ridiculous amount. Talk about great customer relations.

I feel sorry for anyone with one of these turds.

[solarrdadd]

i had my OB replaced a couple of years ago and it has held up great, no problems. I also had a lamp changed about a year ago and the set looks like new. i had both of these done under the extended warranty i picked up from BB when i bought the tv. Geek Squad really took good care of me and i'm happy about that. it was one time that i was glad that i picked up that extended warranty! yes, i do feel sorry for anyone who is essentially stuck. i think it's been a couple of years since you could buy one of these sets new. i unfortunately understand that sony can't support and shouldn't have to support their liability forever either. with that said, i do think they should give either more money or at least the next higher up in tv that they are offering. i think as long as they have offered an equal size screen and 1080p set lcd and give you a full warrenty on it then it's probably not going to be a bad thing. and to show some love throw in a refurb ps3 slim now that's a deal that i think everyone could live with. while i haven't had any problems with mine after having my warranty work done years ago if they offered me a new 1080p 55" set and a refurb ps3 slim that would satisfy me very much!

again, i feel everyones pain in this and i hope you can get it resolved and move on.

[gavinpedrick]

Sorry to bump this post But I cannot make my own thread yet so please forgive me. I just need to know what you guys think it is and if sony will cover it ? Sony sxrd kds 60A3000 60 inch tv The bulb went out...I replaced it and it blew out after I turned the tv on. I then sent the bulb back and got a free replacement and the second one burnt out.I am not touching the bulb and I got the bulb in the housing already as well. Does sony cover this ? I keep seeing they are offering emplacement tv's and law suits. The tv was purchased in 2007 . Thank you guys

[pentatonic]

Originally Posted by gavinpedrick

Sorry to bump this post But I cannot make my own thread yet so please forgive me. I just need to know what you guys think it is and if sony will cover it ? Sony sxrd kds 60A3000 60 inch tv The bulb went out...I replaced it and it blew out after I turned the tv on. I then sent the bulb back and got a free replacement and the second one burnt out.I am not touching the bulb and I got the bulb in the housing already as well. Does sony cover this ? I keep seeing they are offering emplacement tv's and law suits. The tv was purchased in 2007 . Thank you guys

The class action lawsuit was for faulty optical blocks that went bad very early and in large quantities. As far as your bulb problems, I couldn't really help you but there is def something wrong with your set. Try googling it or calling Sony about it. Maybe someone with a better understanding will chime in. Good luck, they are great sets

Edit: Forgot to ask, are you using an OEM bulb or an equivalent? Was is well packaged during shipping? If it's not OEM, that might be your problem as the quality of non OEM isn't necessarily as good, or good at all.

[gavinpedrick]

Originally Posted by pentatonic

The class action lawsuit was for faulty optical blocks that went bad very early and in large quantities. As far as your bulb problems, I couldn't really help you but there is def something wrong with your set. Try googling it or calling Sony about it. Maybe someone with a better understanding will chime in. Good luck, they are great sets

Edit: Forgot to ask, are you using an OEM bulb or an equivalent? Was is well packaged during shipping? If it's not OEM, that might be your problem as the quality of non OEM isn't necessarily as good, or good at all.

I contacted sony and was talking to someone and they asked me a few questions and they just sent me this attachment. I have no idea what it means....And thank you for your help it means a lot .
September 21, 2012
Harold Weitzer

RE: Event # 75767676
To Whom It May Concern:
Please note, on 09-18-12, Sony Electronics, Inc. replaced Harold Weitzer’s originally purchased model number KDSR50XBR1 serial number 6757757 for model number gy6747755 serial number 8768866 for $750.00 + applicable taxes ($42.00) for a total of $792.00. The Sony warranty on this replacement television expires on 09-18-13.
Regards,
Scott Fuentes (CVC1)
Sony Electronics Inc.

[solarrdadd]

Originally Posted by gavinpedrick

I contacted sony and was talking to someone and they asked me a few questions and they just sent me this attachment. I have no idea what it means....And thank you for your help it means a lot .
September 21, 2012
Harold Weitzer

RE: Event # 75767676
To Whom It May Concern:
Please note, on 09-18-12, Sony Electronics, Inc. replaced Harold Weitzer’s originally purchased model number KDSR50XBR1 serial number 6757757 for model number gy6747755 serial number 8768866 for $750.00 + applicable taxes ($42.00) for a total of $792.00. The Sony warranty on this replacement television expires on 09-18-13.
Regards,
Scott Fuentes (CVC1)
Sony Electronics Inc.

i'm not sure what you mean by what it means. if your Harold, did they provide you with this service already? if so, does the warranty mentioned state it covers lamps; if so you should have had it done by sony under said warranty.

if your not the Harold them mention they it means that they sent you the wrong information that was about someone else. simply email them back and ask them what this has to do with the belief that the tv is blowing out the lamps.

keep us posted.

[pentatonic]

Originally Posted by solarrdadd

i'm not sure what you mean by what it means. if your Harold, did they provide you with this service already? if so, does the warranty mentioned state it covers lamps; if so you should have had it done by sony under said warranty.

if your not the Harold them mention they it means that they sent you the wrong information that was about someone else. simply email them back and ask them what this has to do with the belief that the tv is blowing out the lamps.

keep us posted.

Well I guess he isn't Harold Weitzer as they mention a 50" xbr which is not what he has, so it's most probably a mistake, and if it is that's really bad on their part giving such information with serial numbers addressed to: To Whom It May Concern.

[gavinpedrick]

Originally Posted by solarrdadd

i'm not sure what you mean by what it means. if your Harold, did they provide you with this service already? if so, does the warranty mentioned state it covers lamps; if so you should have had it done by sony under said warranty.

if your not the Harold them mention they it means that they sent you the wrong information that was about someone else. simply email them back and ask them what this has to do with the belief that the tv is blowing out the lamps.

keep us posted.

Nope not Harold....I did change the numbers around before I posted the letter though.

[gavinpedrick]

Just an update not that you guys care. Sony said the Tv is just passed the warranty so they did say out of there generosity they can offer me these two tv's with a discount ...What one do you think is better ?

KDL55BX520

KDL55HX750 This one is 50.00 more then the first one

[solarrdadd]

Originally Posted by gavinpedrick

Just an update not that you guys care. Sony said the Tv is just passed the warranty so they did say out of there generosity they can offer me these two tv's with a discount ...What one do you think is better ?

KDL55BX520

KDL55HX750 This one is 50.00 more then the first one

if i had to, i'd go with this one. of course, that's just me.

best of luck.

[pentatonic]

Originally Posted by solarrdadd

if i had to, i'd go with this one. of course, that's just me.

best of luck.

As would I no doubt, 2 different classes of sets IMHO

[steve1971]

Originally Posted by gavinpedrick

Just an update not that you guys care. Sony said the Tv is just passed the warranty so they did say out of there generosity they can offer me these two tv's with a discount ...What one do you think is better ?

KDL55BX520

KDL55HX750 This one is 50.00 more then the first one

I have the 46HX750 and if I were you I would go with the 55inch HX750. Trust me you will love it, the tv is awsome.