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Old 09-23-2014, 01:43 AM   #121
ElliesDad ElliesDad is offline
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E-mailed on the 10th and nothing back. Really quite surprised since the last time I had dealings with Criterion, over an order I had myself screwed up, they were just great~ incredibly responsive, helpful, and efficient.
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Old 09-29-2014, 04:38 AM   #122
pedromvu pedromvu is offline
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Bad news, i just checked all my 2010 discs and Stagecoach seems to have the same problem (brownish edges), but not as bad.

The only place i found it skips is on the Bucking Broadway special feature.
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Old 09-29-2014, 06:26 AM   #123
jscoggins jscoggins is offline
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Quote:
Originally Posted by pedromvu View Post
Bad news, i just checked all my 2010 discs and Stagecoach seems to have the same problem (brownish edges), but not as bad.

The only place i found it skips is on the Bucking Broadway special feature.
Wow, just wow.
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Old 09-29-2014, 10:57 AM   #124
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Quote:
Originally Posted by pedromvu View Post
Bad news, i just checked all my 2010 discs and Stagecoach seems to have the same problem (brownish edges), but not as bad.

The only place i found it skips is on the Bucking Broadway special feature.
A poster on another forum has seen issues with his/her copy of Paris, Texas. So the list of affected titles seems to be growing but still no official response from Criterion (and no response to any of my e-mails sent over the last month or so).

-D
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Old 09-29-2014, 11:55 AM   #125
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Quote:
Originally Posted by Deep View Post
A poster on another forum has seen issues with his/her copy of Paris, Texas. So the list of affected titles seems to be growing but still no official response from Criterion (and no response to any of my e-mails sent over the last month or so).

-D
I'm in the same boat as you. I still haven't heard back since e-mailing them about four times beginning three weeks ago. Luckily only two titles were affected from my library, but I feel bad for people who've had many of their titles with this issue.
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Old 09-29-2014, 12:22 PM   #126
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Hi, OP, maybe you can add this list to the first post.

Also, I suggest contacting a mod to change the thread title to something like "Criterions BDs That No Longer Play" since the problem is more widespread than just Summer Hours.

--------------------

Most of these were released in 2010 and appear to be suffering from some form of disc rot.

Days of Heaven

Howards End (OOP)

M (http://blog.criterioncast.com/post/9...ampaign=buffer)

Monsoon Wedding (https://forum.blu-ray.com/showpost.p...&postcount=158)

Paris, Texas (https://forum.blu-ray.com/showpost.p...&postcount=124)

Pierrot le fou (OOP)

Ride With the Devil (https://forum.blu-ray.com/showpost.p...&postcount=135)

Stagecoach (https://forum.blu-ray.com/showpost.p...&postcount=122)

Summer Hours (https://forum.blu-ray.com/showthread.php?t=247759)

Walkabout (https://forum.blu-ray.com/showpost.p...6&postcount=38)

Last edited by jscoggins; 09-29-2014 at 11:36 PM.
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Old 09-29-2014, 12:58 PM   #127
mimurph1 mimurph1 is offline
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The Criterion Cast blog shows a picture of M as being affected.
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Old 09-29-2014, 01:20 PM   #128
jscoggins jscoggins is offline
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So, the entire 2010 slate is suspect?
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Old 09-29-2014, 01:35 PM   #129
rdandura rdandura is offline
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Quote:
Originally Posted by jscoggins View Post
So, the entire 2010 slate is suspect?
No I think just up until may 2010. No one has reported any problems beyond June 2010 yet.

It's insane that the problem is getting worse, and Criterion is just becoming more and more quiet about the issue. Criterion probably knows about the disc problems, but are doing nothing on purpose.
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Old 09-29-2014, 02:03 PM   #130
neo_reloaded neo_reloaded is online now
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I'd say late 2009 to early 2010 is affected. A few people have said their copies of Seventh Seal and Pierrot le fou are affected, and those were released in June and September 2009 I believe.
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Old 09-29-2014, 02:21 PM   #131
rdandura rdandura is offline
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My copy of stagecoach plays fine, but there is some weird blue spot on the very edge of the disc, far away from the actual reflective layer. I got my copy at best buy before the release date though, so it might of been there all along.

Last edited by rdandura; 09-29-2014 at 03:06 PM. Reason: Clarification
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Old 09-29-2014, 05:26 PM   #132
Thebunk Thebunk is offline
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Very, very bizarre for sure. Has anyone tried posting on their Facebook page?
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Old 09-29-2014, 05:27 PM   #133
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Quote:
Originally Posted by jscoggins View Post
So, the entire 2010 slate is suspect?
Let's just hope that a year from now we are not talking about the list of 2011 titles that have this problem

-D
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Old 09-29-2014, 05:57 PM   #134
rdandura rdandura is offline
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Quote:
Originally Posted by Deep View Post
Let's just hope that a year from now we are not talking about the list of 2011 titles that have this problem

-D
I've been checking random 2011 titles and have not come upon any problems yet. We should be fine a year from now.
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Old 09-29-2014, 07:22 PM   #135
tedopolous tedopolous is offline
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I checked my Ride With The Devil BD, which came out April 2010, if I'm not mistaken. It has the brown discolouring, and disc won't read at all.


Quote:
Originally Posted by rdandura View Post
I've been checking random 2011 titles and have not come upon any problems yet. We should be fine a year from now.
How do you know that? If people didn't notice problems with their 2010 discs before now, age must have something to do with it. Perhaps 2011 discs aren't old enough yet for the problem to manifest itself.
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Old 09-29-2014, 07:27 PM   #136
jscoggins jscoggins is offline
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Quote:
Originally Posted by tedopolous View Post
I checked my Ride With The Devil BD, which came out April 2010, if I'm not mistaken. It has the brown discolouring, and disc won't read at all.
Thank you. Added to my list. I hope the OP sees it...or maybe I should just start a new thread?

Last edited by jscoggins; 09-29-2014 at 07:31 PM.
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Old 09-29-2014, 07:30 PM   #137
pedromvu pedromvu is offline
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Quote:
Originally Posted by tedopolous View Post
I checked my Ride With The Devil BD, which came out April 2010, if I'm not mistaken. It has the brown discolouring, and disc won't read at all.
The bigger the problem, the more i think we will not be seeing replacement discs from Criterion

I really hope this is only for discs released before june 2010, but still if it is, there are potentially a couple of thousands of damaged discs out there so it would be a real pain to replace everything.
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Old 09-29-2014, 07:33 PM   #138
Brad1963 Brad1963 is offline
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So far, only "M" and Summer Hours have gone bad of the list. Stagecoach, Paris Texas, Ride with the Devil, Days of Heaven, Pierrot le fou, The Seventh Seal all seem to be okay still. Hopefully this means they will not turn sour all of the sudden. I was one of the few that did get a response from Criterion regarding the issue, but I yet to see the replacement discs.
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Old 09-29-2014, 07:46 PM   #139
pedromvu pedromvu is offline
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What seems odd to me is that they don't create some sort of reply to tell us that they are investigating or something, so we can't be sure what is going on, i am sure it has to be a hassle on their customer care side to be getting these emails about the same issue many times even by the same customers.
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Thebunk (09-30-2014)
Old 09-29-2014, 07:49 PM   #140
jscoggins jscoggins is offline
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Quote:
Originally Posted by pedromvu View Post
What seems odd to me is that they don't create some sort of reply to tell us that they are investigating or something, so we can't be sure what is going on, i am sure it has to be a hassle on their customer care side to be getting these emails about the same issue many times even by the same customers.
They won't listen until we do this:

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